Online Ticket Express
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Online Ticket Express

How would you rate Online Ticket Express?
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Texas
1 review
0 helpful votes
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Great service!
April 24, 2019

Nice and easy transaction! Got my downloadable tickets right away. Fees are a bit high but they are sadly high everywhere. Sat the best ticket prices here.

Date of experience: April 24, 2019
District of Columbia
1 review
0 helpful votes
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Super easy
November 28, 2019

Super easy. Ordered the tickets online and here they are. Excited about the concert. I will continue to shop for tickets this way, thank you very much!

Date of experience: November 28, 2019
Georgia
1 review
0 helpful votes
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All good for me!
January 29, 2020

All good for me! After purchasing my tickets, I went to another site and their price was double! Also like having access to seating chart when purchasing.

Date of experience: January 28, 2020
Washington
1 review
11 helpful votes
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Quick and Easy
January 31, 2020

Quick and Easy to get my tickets. My mother will be ecstatic when she gets her early Christmas Gift.

Date of experience: January 30, 2020
Netherlands
1 review
0 helpful votes
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The site is very easy
September 23, 2019

The site is very easy to use and I love that it shows right where the seats your looking at are located. I just wish the prices were a little more manageable.

Date of experience: September 23, 2019
Spain
1 review
16 helpful votes
Follow Mahmoud S.
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A professional fraud site
February 26, 2020

Booked tickets to the Real Madrid/Manchester City Uefa cup game in Madrid several months in advance and planned a big father/son overseas trip to Spain to surprise my son with his first ever stadium attendance.
Paid for the tickets (and the travel) two months in advance and continued to wait for the tickets to arrive. But I kept getting emails from this fraudulent site informing that tickets will be issued 2-3 days ahead of the game.
I waited patiently until the said date which was now days before our flights and onlineticketexpress.com kept sending confirmation emails on how to receive our tickets. They asked for residence addresses, emails and phone numbers which made me feel that this is a legit business and not a scam, and professional enough to honor their offering online.
A day before our departure we received an email stating that there was some problem with the ticket vendor so the tickets will be issued on the day of the game electronically and all I needed to do was to download them on my mobile phone a couple of hours ahead of the game.
We arrived in Spain after 8 hours flying on the day of the game and only 3 hours ahead of the kick off time I receive an email stating that my tickets did not arrive from the vendor and my order will be cancelled and a refund will be issued back to me in 30 working days!?
They now do not respond to emails, or to the fake phone number they have on their website and when trying to contact them through their online chat line on their website to request help and justification... The chat operator simply says that they are only helping with new sales orders and any issue should be referred back to the non responsive email and fake phone contact.
Net result... I am down 400, my credit card details remain with a scam site and I have a very disappointed son that has learnt his first lesson in what theft means. Instead of enjoying a good game and a short family vacation.
Please stay away from this very disappointing site. And do not be misguided by their higher than average review scores. If u read deeper into their scores you will notice that many of their reviews are from fake postings or hired reviewers who help keep their averages higher.

Date of experience: February 26, 2020
GB
1 review
0 helpful votes
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Great Show!
August 15, 2016

I bought tickets form OnlineTicketExpress. Good seats, good service and a great show. No problems at all. I would be happy to use OnlineTicketExpress.com In again.

Date of experience: August 14, 2016
Romania
1 review
0 helpful votes
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It was worth it
May 7, 2019

We bought three tickets to the UCL semifinal Barcelona - Liverpool on May 1st on Camp Nou. The tickets were delivered on the day on the match and we had a wonderful experience.
Overall, our experience was a good one. Indeed, some things other reviews complain about were true for us, too: the price was more than double the original one; the seats were not together, actually one of them was behind the opposite goal; waiting for the tickets until a few hours before the game was AGONY.
BUT all these are minor inconveniences when it comes to such huge events, for which the high demand makes it impossible to get tickets in any other way (like the official website).
So overall, COMPLETELY WORTH IT.

Date of experience: May 7, 2019
Nebraska
2 reviews
1 helpful vote
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Can WE say GOUGING!
March 31, 2017

This site is SUPER fast if you want to think you are paying one price and end up paying another. Bought tickets for "$70/each" NO SERVICE FEE WAS POSTED, THEY GAVE ME NO TOTAL. Then I found out I paid $190.20 for TWO tickets.
I didn't realize this site was not the venue's site because that is what I had googled.
They have a "100% satisfaction guarantee" and yet all prices are final.
I found out I could have purchased almost the exact same tickets for $15/each and even if they would have charged me $60 for a service fee it would still be $100.00 less than this POS site.

Date of experience: March 31, 2017
France
1 review
0 helpful votes
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I had a great experience ordering tickets through this service. Will go this route from now on. It a speedy process and took no time at all to receive my tickets!

Date of experience: September 1, 2018
Germany
1 review
3 helpful votes
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Fully satisfied
May 12, 2016

Fast effective and fully satisfied. I booked the tickets and they arrived in good time.
Our seats were really close and we had the most fantastic evening!
Will definitely use again!

Date of experience: May 11, 2016
New York
1 review
1 helpful vote
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Good experience
February 24, 2019

Agent was polite, thorough, and helpful in getting the seats I wanted. She also offered answers to my questions regarding different sections in the arena.

Date of experience: February 24, 2019
Netherlands
1 review
0 helpful votes
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Thank you.
October 29, 2019

Was in a situation where I needed one additional ticket and your site helped out. I was able to purchase online with confidence that there would not be anything amiss with the ticket. Thank you.

Date of experience: October 27, 2019
Virginia
1 review
0 helpful votes
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Brilliant Job :)
September 7, 2016

Had difficulty getting ticket, OnlineTicketExpress was brilliant. Will go straight to them in future. Concert was brilliant. Would recommend all my family and friends use get me in. Thank you!

Date of experience: September 7, 2016
Netherlands
1 review
0 helpful votes
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Service fee is high
April 2, 2018

I doubt I will buy from here again. Your service was charged for both tickets. I could understand 1 fee for the whole order but each ticket is little much.

Date of experience: March 31, 2018
Florida
1 review
0 helpful votes
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Hi! Yes I received my order but have to go to the library to print tickets. Thanks so much! Have a blessed and prosperous New 2019 Years in Jesus NAME!

Date of experience: October 22, 2019
California
2 reviews
1 helpful vote
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I booked tickets to my old dad on the site, after reading all the reviews i was bit nervous i called the company maybe 10 times, i can say the customer service are professional all the time answered to the phone and Laura was so relaxing, the tickets arrived to my dad hotel like she said and every thing was OK, I want to thank you Online Ticket Express for the best World Cup tickets, my dad phoned me from the stadium saying "the atmosphere is amazing, the best game Brazil v Germany "

Date of experience: July 10, 2014
California
1 review
0 helpful votes
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No More Dashing for Tickets

Online Ticket Express is the best place for someone who loves football. I am a big aficionado of Barcelona and I crave to watch every possible match live. On Online Ticket Express, I simply have to go through the upcoming matches of Barcelona once in a while and buy the tickets from same place.

Not only for the fans of Barcelona but Online Ticket Express sells tickets for every team playing in the English Premier League, Spanish La Liga and Italian Seria. So, this is the perfect spot for football fanatics.

Francesco Sem – Las Palmas

Date of experience: July 27, 2012
Georgia
1 review
10 helpful votes
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So far my experience
November 10, 2019

So far my experience with you service went very well. You cannot tell these days because of the level of fraud it is refreshing to see a well thought out secure site. Thank you.

Date of experience: November 8, 2019
Florida
1 review
0 helpful votes
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Experience stuff
August 22, 2018

Online Tickets Express is the only vendor I use, to get tickets for concerts, operas, and sporting events. Always satisfied with the purchase experience.

Date of experience: August 22, 2018

Overview

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 10th among Tickets sites.

service
23
value
23
shipping
22
returns
19
quality
23