OnlineStores

I ordered according to their chart on the website and it came 5 inches smaller in bust an 2 in the back. They want me to pay 15.00 for replacement.Their mistake Not mine.Also China based not California as website stated

I ordered several items from Ebay at the same time, four of the items were shipped directly to me, the item from these people was returned to sender through no fault of my own. I was then told I had given the wrong address, odd that the other four items showed up one or two days prior to theirs being returned... not to mention the raft of items I order from Ebay weekly...

I could not believe that i spent 25 on each flag which i bough 2 that no clips came with the new flag. Its live buying a new car and when you go pick it up no tires on it. And when i call about the clips i was told go to the store and buy some. Do next time o will find another store for my new flag and clips. Thanks for nothing.

I ordered two Gadsden Flag Adjustable Baseball Cap - Black - Dont Tread On Me. I only received one. The other was a VERY different type/style/washcloth of a similar kind of hat that I was not accustomed to. I'll probably never war it in public. Very disappointing.

Do not buy from, this company unless you enjoy losing your money and getting crappy customer service help. Noticed once I received my receipt (a week after I bought the gift) that the address had been changed. I contacted customer service via the link in the email and received a reply two days later saying sorry but it has already shipped and the address was your fault not ours. Then I received an email saying the product has shipped, 7 hours after the email I received back from their "customer service" saying it had already been shipped? Then I contact UPS and they informed me that they can't change addresses from third party shippers until the product has been delivered and refused (not really helpful) then come to find out the sender (Onlinestores.com) requested it be delivered by USPS on a Sunday and just left at the door. No refusal possible and now someone else is enjoying my Mothers birthday present. So I left an email for customer service again and they decided it would be awesome to email to say I can freely change my address through the shipping company which happens to not even be UPS or USPS but a third company! (Information that would have been helpful when I contacted them a week and a half ago). So now I am left high and dry with no present for my mom and $60 out of pocket. Buy from people that actually care about their jobs and the service they are providing. I will never buy from them again and will blast to anyone that will listen what an awful experience this was and to steer clear unless you enjoy giving your money away for free

I placed an order for a flag and failed to note a discount code. I then placed a second order for the same item with the discount code and sent an email to customer service to cancel the first order. This was on Monday 5-29th. Received confirmation on 5-31 that both orders were shipped. Also received email from Sam jabro customer service indicating that you were unable to cancel the order as it was already shipped and advising me to get back to you with the code i wanted to add and confirm that i had created an account with you. I responded by email with the code but was not certain that i had an account. End of story i did receive both orders.

The flags arrived sooner than expected. They are well made and will give our flower beds the patriotic look we want for the summer. Would definitely buy from this company again!

Shopping from the site is easy, and things come sufficiently wrapped so they don't break

Ordered may 23. More than a month later nothing arrived. Their website says 5-7 days internatiinal delivery. After a lot of emails basket4ballers say their courier is still investigating where the pack is. Asked for refund but nothing.
NEVER BUY AGAIN. THEY DONT CARE FOR CUSTOMERS

Onlinestores is the parent company of a wonderful store called The English Tea Store.
Onlinestores is the absolute worst to deal with should you have a problem. I've bought A LOT from the ETS and one of the items did not taste right. As it was via Amazon, I had to contact the seller. OMG, you'd think I'd committed a major crime! I don't know where these Onlinestores sellers are located, but I was treated like a thief, a sneak, for trying to dare to get a refund for a small packet of bad tasting tea (Irish Cream Tea) I'd ordered this before and had been extremely tasy. The person responding to me was very J'ACCUSE, I could see the finger wagging and the "Aha, I caught you." It was ridiculous and angering. Customer service, don't make me laugh. I filed a complaint with the BBB and am waiting to see what these Onlinestores creatures will do. Make sure you're not dealing with Onlinestores or you'll be SORRRRYY.

I am disappointed these are smaller than what I thought I measured from the description. But overall, they have been useful in passing out to others to wear.

Quick and easy to find what I needed. Good description of what is included. Appropriate suggestions on what can or should be included with certain items ordered to make a complete order.

Last time I placed an order, I had a coupon code. I planned to use it, but your placement of the coupon code box I found was….unusual, and I completed the transaction before I was able to apply the code. I emailed you IMMEDIATELY after that transaction and asked if you would apply the $10 credit at your end. No. I was advised to use it on my next purchase. This IS my next purchase. Now your site/system is telling me the code is invalid. It HAS been a few months, but…there was no expiration date attached to the code, so…I'm feeling I got a raw deal and this "coupon" business is kind of shady. I was feeling really good about your company, wrote a really positive review, and have recommended you to several people. I'm not feeling really good about that now. I'm feeling duped. It's only $10, but it's kind of the principle.
Other than this issue, which has been ignored buy Online Stores, I'm a satisfied customer. The selection of products in my category has been good, prices reasonable, and delivery time excellent. Order accuracy 100% to date.