OnlineCityTicketsReviews 8,983

My wife made a mistake using Onlinecity to purchase tickets instead of clicking on the venue in Portland Oregon direct. Come to find out Online is charging $150 more for the two tickets than we would if we had gone to the correct site. I feel we have been taken advantage of.
We became aware of there fine print policy after the fact. Our bad. We are disputing the charge with Visa and hoping that we may be able to get the charge reversed.

If you enjoy getting ripped off, This ticket agent is for you. I bought 4 very expensive seats for my family to a Steve Martin/Martin Short concert only to find out at the venue that 2 of the seats were unusable (because you needed to have a wheelchair)! Unbelievable! After contacting them, they said they were not at fault. I have since stopped payment with my credit card co and I'm spreading the word on how unethical and illegal this company is.

After AXS online ticket sales crashed, I looked to find another place selling tickets. My husband found OnlineCity Tickets for the show time that we wanted. While we paid almost 5 times face value, we were able to secure tickets. It was a little (actually really, really) stressful waiting to find out if our tickets would be delivered and if the were legitimate. We received the tickets prior to the promised time. AND... we had NO problem getting in! I saw a ton of bad reviews but it seems most people are just upset about the cost of the tickets. That's what happens with ticket resales and is a given that you are going to pay more than face value. I just wanted to put someone else's mind at ease and say that our tickets were legit! *I was not paid for this review.*

I cannot believe I got scammed! Excited to purchase Carrie Underwood tickets Wells Fargo Center in Philly... I was redirected to this damn web site and I purchased 4 tickets
They cannot tell me when I will receive, where I am sitting... I ask for a credit and they said no... know I am waiting for a supervisor to call me...

OnlineCityTickets.com!

First time customer here. I got my tickets from FedEx 8 minutes prior to the event start. Missed the first 30 minutes of it. I called customer service and all they would offer was a refund on shipping. It's not about the money, its the principle. DON'T SELL TICKETS YOU CAN'T DELIVER ON TIME. I often wonder if the tickets had shown 5 minutes late if they would have offered a full refund. Will not be doing business with them ever again.

I too have NEVER complained on line, but when I ended up paying $190.00 for three $18.00 tickets for Disney On Ice which was only 1/3 full, I'm going to say something! They argued that the secondary market can charge what they will. I too don't mind paying a bit more for last minute purchase, but this is ridiculous! NEVER will I EVER use them again! BEWARE! Seriously, go to a different site to get your tickets! It shouldn't even get a star, but it's forcing me to put one which means "It doesn't get any worse than this. STAY AWAY!"

I never write reviews or complain... But, being a business owner I purchase lots of tickets for my staff and personal use. I usually order all of my tickets through Smiths Tix, whom I thought I was ordering through and for some reason I was routed to Onlinecitytickets. The morning the tickets was available for purchase. I went ahead and purchased tickets through onlinecitytickets... I though would be great seats and within an hour I was called by Onlinecitytickets and informed the tickets I ordered was sold to someone else, it was a glitch in the system. He promised that I would get better seats than what I ordered. I should of demanded a refund... when I was notified that my original tickets was double sold. But, he assured me my tickets would be better than what I originally ordered.

I received my tickets on Friday... Guess what I received $74.98 dollar tickets for the price if $173.00 a piece. My seats changed from section #2 roll 11 to Section #19 roll 18... How does that work? I paid the total amount of $689.65 for 3 tickets that the face value is $74.98 each a total of $224.94... It would of been one thing, if I hadn't ordered my tickets the day they were available on at 10:00 and I had to pay extra to attend an event. Can I tell you, I was ripped off and its totally unacceptable to do business this way. I understand that everyone is in business to make a few dollars but, come on that kind of mark up on a ticket that was ordered the morning they went on sale it unbelievable. I would of been better cancelling my tickets and showing up at the show to try and buy tickets for a guy that's trying to make a few dollars. I'm sure I would of saved a lot of money!

As, a business owner, I can't believe how this company works. I will share my experience with everyone that I know that buys event tickets.