website thubmnail of OnlineCityTickets

OnlineCityTicketsReviews 8,984

3.7
How would you rate OnlineCityTickets?
grey star
grey star
grey star
grey star
grey star

OnlineCityTickets Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to issues with ticket delivery, refund policies, and customer service responsiveness. Many customers report being charged exorbitant fees, receiving invalid tickets, and facing unresponsive support channels, leading to frustrations and claims of being scammed. While some customers appreciate the variety of events offered, the overwhelming sentiment reflects a lack of trust and reliability. The company's rigid policies regarding refunds, particularly for postponed events, further exacerbate negative perceptions, suggesting a need for improved customer service and clearer communication.

This summary is generated by AI, based on text from customer reviews

service
166
value
165
shipping
138
quality
138
Ohio
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Way to expensive!
January 21, 2017

Purchased 2 tickets. Felt $9.50 service charge per ticket an $7.50 charge to email me the tickets was excessive! Cost me over $85.00 for 2 tickets with a $60.00 face value!

Date of experience: January 21, 2017
California
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

FAST AND EASY
January 21, 2017

Worked GREAT and could immediately download my tickets. JUST WISH they weren't so darned expensive! This site wanted more characters... but I have nothing more to say so just typing stuff LOL

Date of experience: January 21, 2017
Arizona
1 review
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Send Message
Share Review
Report Review

Mixed Feelings
January 21, 2017

As far as the ordering process is concerned it was very simple and easy to follow. I feel the fees that are charged are way too expensive. My tickets that are face value of $63.00 ended up costing $91.29 each and I feel that is unfair.

Date of experience: January 21, 2017
Mexico
1 review
0 helpful votes
Follow Itzel D.
Unfollow Itzel D.
Send Message
Share Review
Report Review

Excellent service
January 21, 2017

The cost were very clear and the method was secured. I would totally buy again for another event. The only bad thing is that you made me write a review of 100 characters I didn't know that when I said yes.

Date of experience: January 21, 2017
Missouri
1 review
0 helpful votes
Follow Latania w.
Unfollow Latania w.
Send Message
Share Review
Report Review

Rip off
January 21, 2017

The extra fees r to high. And to charge a fee to send tickets to my email is ridiculous. This was a last minute purchase

Date of experience: January 21, 2017
California
2 reviews
0 helpful votes
Follow Clarissa M.
Unfollow Clarissa M.
Send Message
Share Review
Report Review

Bruno Mars Concert
January 21, 2017

I liked this online site to get concert tickets, easy, convenient and helpful. I believed i used this site couple of times. Thank you

Date of experience: January 21, 2017
Florida
2 reviews
0 helpful votes
Follow Jaquesta E.
Unfollow Jaquesta E.
Send Message
Share Review
Report Review

Was very difficult trying to find seats with the layout not was it disappear. But hopefully the event is great just like last time my boys are sike

Date of experience: January 21, 2017
Canada
1 review
0 helpful votes
Follow Biram S.
Unfollow Biram S.
Send Message
Share Review
Report Review

Stay away
January 20, 2017

Absolutely ridiculous, paid 150% service fees. The scalper at the corner of the street now seems like a bargain. It's a shame that reasonably priced tickets are taken out of reach of many people and are then scammed to others.

Date of experience: January 20, 2017
Florida
1 review
0 helpful votes
Follow Krista K.
Unfollow Krista K.
Send Message
Share Review
Report Review

So very easy
January 20, 2017

Just one two three clock and i have my tickets. So easy and fast. I would reccomend this to anyone, it beats standing in line!

Date of experience: January 20, 2017
Texas
1 review
0 helpful votes
Follow Brittani B.
Unfollow Brittani B.
Send Message
Share Review
Report Review

Great service
January 20, 2017

Purchasing these tickets was very easy. Site was very easy to use! Happy with the overall experience.

Date of experience: January 20, 2017
Ohio
1 review
0 helpful votes
Follow Karla b.
Unfollow Karla b.
Send Message
Share Review
Report Review

Cost
January 18, 2021

I paid 100 per ticket... but on the ticket it lists 60.00... hmmmmm not very nice. Good thing I really want to go to this event

Date of experience: January 20, 2017
Georgia
1 review
1 helpful vote
Follow Guess W.
Unfollow Guess W.
Send Message
Share Review
Report Review

Ringling Circus
January 20, 2017

You suck. Your $14.95 fee per ticket is simply outrageous. You must be a part of the TRUMP group. Scrooge. Greedy.

Date of experience: January 20, 2017
Florida
1 review
1 helpful vote
Follow Fran G.
Unfollow Fran G.
Send Message
Share Review
Report Review

Price Gauging
January 20, 2017

It is a shame that you have to double the price of the ticket! Tricking consumers that they are ordering their ticket via Ticket Master when it is OnlineCity Tickets in the background. I will all know to be aware of this business!

Date of experience: January 20, 2017
Virginia
1 review
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Send Message
Share Review
Report Review

I cant wait to go!
January 20, 2017

Great service and the fact that I can download my tickets instantly is awesome. I would definitely recommend your site to others.

Date of experience: January 20, 2017
Ohio
1 review
0 helpful votes
Follow Jen N.
Unfollow Jen N.
Send Message
Share Review
Report Review

I received my tickets extremely fast... a couple of days or less. The tickets were easy to print and we look forward to the concert coming up. However the service fee pricing was outrageous! I only bought 2 tickets instead of 4 due to the service fees.

Date of experience: January 20, 2017
Canada
1 review
0 helpful votes
Follow Sylvia L.
Unfollow Sylvia L.
Send Message
Share Review
Report Review

Great Service
January 20, 2017

Got tickets quickly and will order again when need more! I like the follow up email to ask if the order was received too!

Date of experience: January 19, 2017
South Carolina
1 review
0 helpful votes
Follow Wally N.
Unfollow Wally N.
Send Message
Share Review
Report Review

Disappointed
January 19, 2017

Disappointed in the excessive service charge fee to handle our tickets! Would NOT use this service again.

Date of experience: January 19, 2017
Missouri
1 review
0 helpful votes
Follow Matthew J.
Unfollow Matthew J.
Send Message
Share Review
Report Review

I paid for row 5 and when i got my tickets I seen that we were given tickets for a different row. Just beware that you may not get the row you were expecting.

Date of experience: January 19, 2017
North Carolina
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Send Message
Share Review
Report Review

Confusing website
January 19, 2017

Finding seats on the website was complicated at first. After several tries, I found the website gave a lot of information about where the seats were located. However, when my tickets arrived, I found I did not have the exact seats I had chose but are comparable. Then the name on the tickets is not mine. After I downloaded the tickets, the site said that the names may not be ours. Very confusing!

Date of experience: January 19, 2017
Colorado
1 review
0 helpful votes
Follow Jeanne C.
Unfollow Jeanne C.
Send Message
Share Review
Report Review

My tickets came out in a strange format with the name Chris Shaw on the top and the amount of $43 dollars each. I paid almost $500 for 3 tickets in my name. Confusing tickets and full page of ink to print each one. Additionally, I paid close to $6.00 to get the printable tickets like this and waste far more ink than should be necessary. For this price they should have been printed and mailed to me.

Date of experience: January 19, 2017

About the business

OnlineCityTickets.com is your source for concert, theater and sports tickets. Get your tickets as soon as possible.


onlinecitytickets.com
Founded in 2014
Seaford, DE, United States