Be aware that prices shown at onetravel are in U.S. dollars. For a flight originating in Canada, I would not expect to be billed in Indian Rupees, British Pounds Sterling, or U.S. dollars. This is the 3rd time I've been tricked by a Las Vegas based business. Shady, deceptive business practices affect all online sellers. Booking directly at AirTransat.ca would have been cheaper. I will take it up with Air Transat, as this third party seller is operating under false business practices. The OneTravel rep even stated that they have an equivalent Canadian webpage, and that if I had called within 24 hours of booking, he could have helped. There is technology in place, where a Canadian ISP entering US territory website will be warned or immediately forwarded to a Canadian website. A tiny clause (fine print) stating that prices are billed in US dollars (on your after-purchase receipt) is a shady way to exempt onetravel from litigation. If AirTransat does not meet my expectation, I will not fly with them again. As for onetravel, there is no excuse.
Good Service in all.
I do appreciate, if you advise me how long will take time to have my airline ticket in hand.
Onetravel was an easy site to navigate and locate not only the least expensive fare but in the times I could travel.
One travel as being one of my favorite online booking excellent with staff wonderful services I would recommend anyone to this site.
Avoid one travel. It is full of scammers and liars. If you want to order tickets, order directly from the flight company.
Well known people who working one travel. Very profession and curtsy.
I have been buy tickets at lest 7 2016 and 2017.
We flew from Trenton directly to Orlando. The whole experience was simple and reasonable! Will definitely use the site for future travel!
One Travel was an easy booking and affordable price. I will use One Travel again.
Sara from One Travel called me to Thank me for using One Travel and how my booking experiences was with One Travel.
One Travel is a very deceptive and conniving company. They have 2 different names they are using to book air fares (One Travel/Cheapo Air). They do not even have representatives who are considerate and sympathetic with your situation! To cancel two reservations that I only found out were charged in US dollars instead of Cdn currencies, they informed me that the free cancellation they offer is only for the 1st four hours after purchase of a flight. After 4 hrs there is a $25 dollar cancellation fee. Not only were these EXTRA charges debited from my c/c, but also one cancellation had a $14.00 service charge, while the second reservation had a $2.00 service charge. The representative could not even offer a valid explanation to the difference in administrative fee charged! Keep in mind, these charges are ADDED on top of the charges for the reservations made at first. Then they are going to tell you it takes 2-3 weeks to get your refund, but when they charge your credit card they get their funds INSTANTLY!
NEVER EVER AGAIN AM I USING THIS HUSTLING, FRAUD-LIKE WEBSITE! They only want your money and after that, they could care less about "customer satisfaction" or "customer service"! I also reported them to the Better Business Bureau!
Kathy, our apologies for the inconvenience. We looked over your reservation and see that you booked these on our US site, instead of our Canada site. We do display the top of our website this is a US based company. We show the fares in USD and do advise you will be charged in USD. The difference in the service fee is due to the type of fare you had, and the reservations were not identical, meaning they were out of different cities. We have refunded everything back to you!
Booked 2 round trip fights from cle to tampa! It was easy as 1 2 3. Lets not forget the saving! I will definitely use again! Made my vacation easy!
Easy fast, efficient. However I don't have clear where to contact someone, or how to call your number from outside US
It is more helpful if we can see the actual price because it depends to US dollar and bank conversion rate
After looking around for some time, I founded Onetravel.com. This is exactly what I needed. No complications. Easy, fast and simple.
Used One Travel recently and was impressed with their service. I was given several updates about changes due to weather conditions.
Thank you i m happy today first time i m use this one travels i love this trip
Verry happy thank you
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The package being offered was quite affordable
And the page was user friendly.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The site has better price than other web and the process is very smooth. Definitely will book through it again.
One of the worst airline ticketing sites that accepts no responsibility after receiving money and is a liar and scammer
Overview
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
- Visit Website
- Las Vegas, NV
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our site is based in the US, customer booked his flights on our US site therefore the charges are billed in USD. Our site did display the fares in usd and did advise at the end of the transaction he would be billed in USD. We do have a canadian site, however, the customer didn'
T book via www.onetravel.ca. If he had, the ticket cost would of been in CAD. No matter what country you are booking from, as long as you use our USD site, you will be charged accordingly.