OneTravel

Salbatore was one step ahead of my needs, so it was very fast for me to change my date for traveling and it didn't cost as much as I thought. On top of that, he was very friendly and polite.

Good and perfect I will use you as always as I travel to any of my destinations

Great! Easy booking and happy that it worked out. Great price as well.

My daughter booked the flight from Toronto to Helsinki and from there to Oslo, Istanbul and back to Toronto. She didn't take the flight from Helsinki to Oslo and instead got a separate flight from Oslo to Bergen because her uncle was there at that time. She had planed to get back to Oslo and take the flight to Istanbul anyways. After she went to Bergen the coup happened in Turkey and she contacted Onetravel to cancel the flight from Oslo to Turkey and get refund and get back to Toronto. Guess what they said first of all they don't cancel the flight and she can only re-book it and has to pay almost same price as new ticket for the rest of flight again, just for re-booking. Secondly because she has not showed up for the flight from Helsinki to Oslo there rest of her flight is automatically cancelled. It is the most ridiculous claim I have heard, it cannot be a policy. What if she had lost the flight inadvertently and wanted to use the rest of the flights. It means that for the next flight if she had showed up in the airport she couldn't have used the rest of her booking and flights. It is an absolute rip-off.
Also it was the worst customer service experience. They were barely understandable and trained to just make money for Onetravel at any cost. Onetravel was our worst experience in travelling. Stay away from them.

Achieving what I want and for the right time & price ‍👍😎

Great and satisfied. Will highly recommend to other. T.Y..

SUZANNE assisted us all the way to amend/correct the surname of one of the passengers. I am grateful to One Travel of having like Ms. Suzanne Barrett. Thanks to your team ;)

Very satisfied and good service customer service answer all my questions

Still waiting for confirmation. It was a good experience and it gave lot of options

It was quick easy cheaper I will give a review once I use this app at the airport

On Passport issue...The country Tanzania is not mentioned on drop down so I pick the next one, Uganda. I hope you guys will fix it soon

We booked 2 roundtrip tickets with them. They offered what they claimed as the "best and cheapest" deal that day. They did not informed us about the travel arrangements we need to do so we ended up not able to board the airline because we need a visa to be able to layover on one of our connecting flights. We called them to ask for options or maybe a refund so we can rebook our trip but they did not even bother to explain or apologize. "That is our policy, we don't give refund for a cancelled flight."
It's not a cancelled flight! They did not do their responsibility as travel agents to inform their consumers properly what is/are needed for the flights. They just don't book flights. We can do that. Their responsibility is much more in which they ultimately failed. So we waited and called them and it has been months already but they won't give us a single refund. Their management won't even talk to us. We don't have anything against the staff for we know they are just following orders BUT they can be nicer instead of being rude too. Manners please. Your customer representatives for Petes sake! I don't know why they even exist when they can't do and carry out their responsibilities efficiently. Waste of time and money. Never again.

Very good company purchase here every time we travel and will do it again next time