OneTravel Questions & Answers

Question 1

Question:

Hi! i calle din today and one travel redirected my call to an other agency that wanted to offer me a holiday after having responded to a questionnaire. do you know any thing about this? Hi! i calle din today and one travel redirected my call to an other agency that wanted to offer me a holiday after having responded to a questionnaire. do you know any thing about this?

Answer · 2015-04-22T07:09Z

Answer:

Sorry but no

By Robin E. over a year old

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Question 2

Question:

I am still waiting for a ticket for a paid reservation 2 months ago your waiting 24-48 hours turn into 10 days. when all you need to do is purchase the ticket with the money i paid for the service. when can i get my ticket for my march 27,2015 fligth, waited for six years to make this fligth to see my family and work hard but it seems that it's turning hopeless. where is my ticket one travel?

Answer · 2015-03-24T02:57Z

You will not get a ticket from one travel, or most other online sites. You should have received a reservation code with the email confirming your ticket purchase. That email has a code but it won't work to access the airline itself. You just print the email out and take that to the airline. I would call the airline directly and confirm your ticket is booked. I've booked quite a few flights from One Travel, and while there are some issues, the prices are great and I've never had a problem getting on my flights.

Question 3

Question:

I'm wondering why onetravel charged my credit card when i clicked on the link to select seats. i never confirmed any transaction but found out that i now have to wait 14 days for a refund on something i never agreed to purchase I'm wondering why onetravel charged my credit card when i clicked on the link to select seats. i never confirmed any transaction but found out that i now have to wait 14 days for a refund on something i never agreed to purchase

Answer · 2015-10-22T07:30Z

Answer:

Excellent advice Freddie.

By Lisa T. over a year old

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Question 4

Question:

What is one travels cancellation policy What is one travels cancellation policy

Answer · 2018-01-06T03:52Z

I paid extra for cancellation and was denied a refund. This company will only scan you

Question 5

Question:

Hi, i am thinking to buy airplane tickets with your website. can you advise latest cancellation date just in case i have to cancel the trip? Hi, i am thinking to buy airplane tickets with your website. can you advise latest cancellation date just in case i have to cancel the trip?

Answer · 2018-01-06T03:54Z

Take it from someone that tried to cancel a trip. I was denied. Even though I paid for cancellation insurance. Had to suck it up.

OneTravel Questions & Answers

What is one travels cancellation policy What is one travels cancellation policy

Hi, i am thinking to buy airplane tickets with your website. can you advise latest cancellation date just in case i have to cancel the trip? Hi, i am thinking to buy airplane tickets with your website. can you advise latest cancellation date just in case i have to cancel the trip?

Can i book my flight with delta gift card

Can i book my flight with delta gift card?

My credit card has been charged twice by onetravel i need to talk to an agent urgently. the customer service line is not working.

How can i contact them i can't get any number to eirk

Id like to make changes with my booking . booking confirmation is 64301699

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