OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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And I've travelled to 63 countries. Worst worst customer service I've seen in my life. You go in loops till u give up and buy a new ticket
Very good experience, Excellent service, thank you, appreciate, you attention,
Thank you for your positive feedback. We are happy to learn that your experience has been satisfactory. We look forward to assisting with your future travel needs.
I need an inexpensive trip home and yours was the best price I was searching and searching and I found your website on google
Thank you for your positive feedback. We are happy to learn that our website provided you with the options you were looking for.
We look forward to assisting with your future travel needs.
The changes in the past year have been impressive; the customer service is much faster, and the process has been much friendlier! :)) )
Thank you for your positive feedback. We are happy to learn that your experience has been satisfactory. We look forward to assisting with your future travel needs.
Fast and easy, always with a large variety of travel options
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy enough. More money than i thought but it is acceptable. This ticket i purchased for my sister.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I never have any issues using the one travel app. I have booked numerous flights with the One Travrl App.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Talked with one of the reps. And he was great. On-line is chat not as great.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very helpful saved along of time had many options to choose from
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Appreciate to your service and your 24 hours effort for satisfaction of passengers
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Overseas representatives don't know what they are doing. I heard children screaming in the background.
Thank you for your feedback. We regret that it was not a satisfactory experience.
Happy to deal with you due to easy booking of flight and reasonable price.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
This is my first time to use this so I'll do my review later. First time to travel and book through online service.
Thank you for your feedback. If you have any questions or concerns please don't hesitate to contact our representatives. They will be happy to assist.
I liked that I could navigate the site without no problems and find flights to suit me.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excellent service and different choices available for airlines and costs.
Nice Thanks Guys You Guys Rock You Are Awesome & FABULOUS I Gratefully Appreciate Everything U Guys DO For Us Americans
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great experience with the booking i will probably use it again
Great so far.will recommend and use this in the future.hoping all will remain great.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It has been smooth and painless. I will used One Travel again.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Super easy and familiar with the airport and airline good food and friendly staff… part of my experience in traveling
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret the experience was not satisfactory. As an agency, we must abide by the rules set by the airline. We have no authority to waive their rules.