OneTravel

Easy way to book flights for Frontier Airlines. I have travel with Frontier Airlines several times this year.

Good so far. The directions are simple and clear to follow. The responses and interventions are conveyed promptly. I am hoping for the good service I have always received from you

The lady who helped me with this trip is an Angel very proffessional and extremely compassionate. She deserves a raise and a promotion
Thank you for having her as an employee
Charmaine Abbott booking # *******

Overseas representatives don't know what they are doing. I heard children screaming in the background.

So far so good. I have always enjoyed Onetravel service for about 10 years now. I wouldn't change it for any other flight service provider. They give very competitive fares all the time. They are quick to respond positively for any inquiry that I have sent to them.

It was easy to book a flight and when I was notified of a schedule change I was rebooked. Unfortunately the new time was not what I needed and but I called One Travel and they were able to get me on an earlier flight. So far everyone I have spoken with was very professional and did a great job.

OneTravel's website is very user-friendly; I was able to look at flight options easily, and then complete my purchase by phone with a customer service representative. Although there was some sort of system glitch happening on OneTravel's end, my representative Shaniya was professional, efficient and courteous at all times. I'm looking forward to booking with OneTravel again.

I have had a bad experience using one travel. You can believe me when I say I will never use one travel, and let all my military friends and veterans about how bad this one travel company does business, specially with military members active or retired!

I made a reservation on May 16. I discovered after paying for it that the booking was one day off. I wanted to go out on August 1, instead the ticket read August 2.I immediately sought to make the change... literally seconds after making the reservations. I was charged a change fee. WELL within the 24 hour change period. Additionally, the person talking to me on the phone had such a poor command of the English language, I could barely understand her.

Good service. I have used one travel service. I am looking forward to receiving a good discount. However, I am still not getting a promo code or a gift from your service.

I've seen a lot of negative reviews saying not to use this site so I just want to chime in and say I have used Cheapoair/ Onetravel for more than a decade every year to fly from Canada to Cyprus and back and I've never had a single issue. To be fair, because I've never had an issue I've also never had to call their customer service so I can't comment on that. It's also the cheapest option for flying to Cyprus from Canada. Some reviewers say you can find cheaper elsewhere but it would depend on your destination. I always book a vegetarian meal and again never had an issue. Plus it's an easy to use website compared to some of the airline monstrosities. I've noticed the last few years you do have to be careful to check if it's an economy light ticket because you have to factor in the extra cost of checked luggage then. But that's it. They're definitely a legit company who offer good prices and service.

So far it appears as if our granddaughter will be coming to see us.

Rayleigh is the passenger our granddaughter. The grandparents (Jim& Yvonne Stander)are the ones who made the flights

Just awful if you need to contact by phone. Wait over an hour. Every few seconds a dumb announcement 'please have your booking number ready so we can assist us faster' 'you can find answers to FAQ on our web site' 'thank you for continuing to hold, a cust svc rep will be with you shortly' 'please read our terms and conditions while waiting' 'our customer svc specialists are currently assisting other travelers. Please continue to hold' Some messages also in Spanish. Why you need multiple languages at this point?

They have horrendous customer service. They will put you on hold for hours and nothing gets done. Potentially the worst human interaction I've ever had. My request was not unworldly-- it was to move around some flights. They tried to charge me $1000 dollars per person to not take a flight somewhere and got upset when I found this ridiculous. This company should go under ASAP

Purchased tow flight tickets to Nicaragua just before the pandemic started... the airlines cancelled my flights and indicated that One travel will process my refund... after two years and tons of emails and promises... this has still not happened at press time... these people are scammers and cannot be trusted... please do not book your flights with them...

* OneTravel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Thank you