Paul was very quick to contact and make arrangements for a big front yard blitz. Had lots of info to offer on how to build up a fauna-friendly low maintenance garden in the future. Really personable, clear and professional over the phone and in person. Great job with the clean up, it was a doozy! Thank you.
For someone who doesn't have time working full time I was able to use One Flare to find an accountant who completed not one but two tax returns for me. All communication was done over email. I also received my tax return in less than a week. I couldn't of asked for much more.
I recently chose AHIT for my computer repair.
A very professional team. They are interested in their work, as well as their customers, making sure the customer walks away happy.
Would highly recommend AHIT for any computer service.
The platform as a whole was very easy to use, the only downside i could think off was the barrage of phone calls just after posting the job.
Ideally i'd only drive the conversation through the platform instead of the phone. (maybe it was just because the calls were at an inconvenient time for me)
Other than that like to reviews/offerings/simplicity of the platform. Keep it up.
I was able to find an accounting service that have helped me file my income tax. Australia having a bit complex taxation, having an accountant to help is almost a must. Thanks to oneflare that helped me find a suitable one. More Power & keep helping people.
As of today, I have been in contact with the fair work commission about there unfair biased refund policy which is only used to suit them. In my complaint, Oneflare is not accurately informing clients to give all 3 businesses a chance at quoting as we pay per lead thus isnt that what Oneflare is all about? 3 quotes, thats misleading for how they target businesses. There is more in detail which I will update all of you Accordingly. If clients are happy for 1 quote then use google or the local paper. I will require signatures from all businesses who have had refund issues with Oneflare and wish to support my claim. I will repost with further details for your support
Hi there,
Thankyou for taking the time to give us some feedback.
At Oneflare, we provide businesses an opportunity to send through their expression of interest to a customer who is wanting to get a job done. We cannot force the customer to engage all three businesses for a quote, so, if the customer advises you they no longer want the job done or already have enough quotes, please let us know so we can take a look into this! 13 18 18 Monday to Friday 9am-5pm AEST or support@oneflare.com
These sites exist for one thing $$$
They don't really care for the poor tradie who pays to join unless pay the premium rate as a preferred/recommended tradie.
Even less satisfaction for many of the people using these sites. Poor workmanship, overcharging and then having to pay again to have rectification work carried out.
There's no loyalty and no real satisfaction for tradies who kid themselves they are self employed on these sites.
The fact is thee is less than a 30 % chance of a satisfactory result with any service providing site.
Put it this way - if these sites were so safe, and offered the answer for finding good tradies why don't the Strata Managers, Property managers, Insurance Companies, Schools and big businesses use thes sites?
Risk is the answer. So before you get sucked in think it over
Hi Jenni,
We're disappointed to hear that you have not had a good experience with finding businesses on Oneflare. We are continuing to improve how customers hire businesses and have elements such as such as the verified badge, home care guarantee as well asking businesses to list their qualifications and insurance. If you've had a negative experience with one of our businesses we encourage you to contact them to rectify, then us - so we we can investigate the matter further and you can consider leaving a review of your experience on their profile.
Thank you,
Oneflare
What can I say?! I had submitted my request for quotes... and before I could even put my phone down - I received a phone call and my booking was made! Best service ever! Totally stress free. Thank you :)
Very simple, When there ARE jobs available and if you are quick enough you have a chance but if you are a really busy person it will just not work for you. Speed and some customer service is all it takes but not everyone has the time so if you don't like gambling don't use this as if you are not engaged you will not succeed here. Great for a new business with a good idea but be willing to stick it out.
Very pleased with this service. Got many quotes within an hour of posting my ad. It was easy to compare quotes within the industry for the job and I was able to make an informed decision before selecting the business I wanted to choose.
Its easy and reliable. I use oneflare in looking for a marriage celebrant. This was an awesome experienced. My wife and i are very thankful to the celebrant that we hired whose very responsible understanding excellent in service and most especially realiable. Thanks oneflare
Unless you plan on passing on the cost of the absurd plans or cost per quote on to your clients, don't bother signing up to this site. To add insult to injury you will be charged sending a quote even if the customer doesn't accept it.
Hi Lachlan, thank you for your comment. We are sorry that you had a frustrating experience with Oneflare. We understand that businesses in our platform are comprised of hard-working professionals, and we do our best to price our product while respecting you as a costumer. It’s always free to register and you can see the price of the packages or the individual quote before making a decision. We are also working towards improving our pricing system, to give our customers more flexibility and a fair price for the quote. You can reach out to our Oneflare Support team at 13 18 18 and check if our new Credits system is suitable for your business. We hope this helps.
I have used one flare a few times and very happy with it. Love the fact people ring me. I am very busy and last time I submitted my request on a Saturday and someone came and did a quote on Sunday and work completed Monday.
We would like to Thank Marc from "Do Maintenance" for doing a Professional painting job in our New house in Eden Beach. They are Efficient and clean up after the job is complete. Marc even helped by suggesting a better paint for a better price, then we were planning on using.
I was looking repair of my hot water but they wanna sell new one.
One was saying $120 then changed is mind to 180. Still was not sure if he can fix it.
I asked him to give me idea of max i have to pay but u fix it today.he said if unitroll is faulty. He won't do it.
So overall exp is no good.
Hi Garry,
Thanks for getting in touch about this, I'm sorry to hear your experience with this business didn't go the way you'd hoped.
I'm not an expert on hot water units so can't comment on the situation, but I do hope you're able to find a business to help you out with this very soon.
The team was really flexible and accommodating in helping us get set up with the platform. We've found the product to be terrific value and a great general experience (and we've tried all the other platforms other there!)
I have used Oneflare since 2014 and by far outshines all other platforms. Oneflare offers quality leads, allows a maximum of 3 quotes per job is not a spec work or competition site like many others.
Oneflare leads are regular, allowing a designer like myself opportunities - sustainably.
I have tried many - and I mean many sites, globally and locally - Oneflare is the best and I recommend it.
Give Oneflare a go and see the difference - there is no comparison.
Good work Oneflare. 5/5 stars Oneflare. Keep going Oneflare.
Hi George,
Thanks so much for the awesome feedback, it's such a pleasure having a business like yourself on the platform and representing Oneflare.
We hope we continue to help you win work and grow your business for many years to come.
I have now had two good experiences with Oneflare. I have requested a quote abd businesses have replied almost immediately. It makes comparing quotes easy and I have been completely satisfied with the businesses I have eventually chosen and recommended them to friends and family too.
When are you going to stop ripping Tradies off. You overcharge on poor quality leads. You make no effort to screen them. You treat the Tradies with sheer contempt. Yet we are the ones who pay your wages. The customers don't pay to use One Flare. We do.
But we are shown no respect at all. My email correspondence is always ignored. Despicable and rotten to the core is how I describe the joke that is One Flare.
If I can stop just one Tradie from signing up with One Flare and wasting his or her money, I can say I have done a good service.
Hi Stephen,
Thanks the feedback although we are disappointed to hear that you have had a negative experience with Oneflare - we do not take this feedback lightly as our role is to ensure that businesses are able to win work through the platform and that we focus on making the process as simple as possible.
We want to assure you that we do have a number of ways that we screen jobs from customers and also there are methods that we can return the cost of the quote to you should the quote you send not be seen or if, in the rare case, the customer has indicated they are no longer interested in doing the job. However, if the customer selects another company to work with from the three quotes they received, we hope that the businesses who may not have won work in that particular instance will contact us, if they need to, as we are always happy to discuss options.
We want to let you know, too, that we are continually looking at more ways to improve the experience on the platform. We'd also be keen to have a further chat with you to solve your concerns more specifically, so please call 13 18 18 or PM us with your details and we'll reach out to you directly.
Thank you,
Oneflare
I received calls and emails within hours of entering my details.
All the contenders were interested and spent time understanding what I want.
They were knowledgeable and experienced and were able to provide a quote within a reasonable timeframe.
Overview
Oneflare has a rating of 3.2 stars from 295 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oneflare most frequently mention great service, fast response and next day. Oneflare ranks 4th among Service Marketplace sites.
The Oneflare Group is Australia’s leading on-demand home services network and includes UrbanYou, TidyMe, Word Of Mouth, Weddings.com.au and Renovate Forum.
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Hi Susan,
Thanks for reaching out - we're so happy to hear you hired a reliable and capable business from Oneflare. We hope to see you use our platform again in the future!