As of today, I have been in contact with the fair work commission about there unfair biased refund policy which is only used to suit them. In my complaint, Oneflare is not accurately informing clients to give all 3 businesses a chance at quoting as we pay per lead thus isnt that what Oneflare is all about? 3 quotes, thats misleading for how they target businesses. There is more in detail which I will update all of you Accordingly. If clients are happy for 1 quote then use google or the local paper. I will require signatures from all businesses who have had refund issues with Oneflare and wish to support my claim. I will repost with further details for your support
Hi there,
Thankyou for taking the time to give us some feedback.
At Oneflare, we provide businesses an opportunity to send through their expression of interest to a customer who is wanting to get a job done. We cannot force the customer to engage all three businesses for a quote, so, if the customer advises you they no longer want the job done or already have enough quotes, please let us know so we can take a look into this! 13 18 18 Monday to Friday 9am-5pm AEST or support@oneflare.com