I had a delay in an exchange and a representative responded to me very quickly with a resolution! I've never had any customer issues with OhPolly and their shipping is always pretty fast.

Great customer service from alix I was reassured my order was coming so I ordered another in a different colour aswell. I can't get enough of this website

Very quick to respond to customer enquiries. I was in correspondence with Bethanie Brown who very warm and friendly and very helpful in her response

The girls on customer service were all so helpful, i Spoke with Lucy and April and they were both super informative and got back to me in good time.

I bought the cutest beachwear, and accidentally put my old address for the delivery, I emailed them and got a quick response, bethanie was great fixed my address and was the sweetest!

I emailed their support regarding a problem with my address. A lovely woman called Sarah replied to me within a few hours, quickly solving my problems with a very nice reply.

I literally did not know the whereabouts of my package until I sent Oh Polly a DM. I can now track my package.It is now in the country. I'm awaiting delivery thanks Annie!

I was extremely happy with the customer service at Oh Polly. Both Jess and Gina were incredibly helpful and so nice! They made sure all of my questions were answered and replied to my emails really fast.

J'ai voulu changer la taille de la robe que j'avais commandé et on a su directement corriger cela je suis ravie

Asked for a restock notification and was replied to within 3 hours! Amazing customer service. Thank you so much!

I am really happy with OhPolly's customer service! I was having some trouble with a fake page on Instagram (that was pretending to be OhPolly) and I messaged OhPolly's Customer Service page. I got a response on the same day from a worker who informed me that the account was fake. Their name was Emily S, and they were extremely kind and advised me on how I should deal with the issue. I am really impressed by how quickly they replied, as some businesses take a while to respond, so thank you Emily, and thank you OhPolly!

I had trouble with a hacker account on social media, and they helped my out and responded quickly, Emily S, was very helpful and kind.

Staff are lovely here helped me with my order and answered all my questions. I will definitely be buying from them again.

As my 18th birthday was coming up I was so anxious to find the right dress! Rach helped me so much and left me feeling so confident in my choice! Can't thank her enough for helping me find the perfect outfit!

Love the store always love buying from here
The people i emailed were so sweet and helped me so mich

Professionalism, expertise and excellent service by customer service team made the entire process comfortable and a pleasant experience. 5 STARS to them. I highly recommend this company. Sophie, yasmin, Aimee Moughton, Louise, Jess, Molly and Emily uve all showed Excellent services, and fast responses. Thank you

Hermes had lost a parcel and April was super helpful throughout the whole process and got me a refund within a week. Thanks so much girls and guys