Official SIM Unlock

I had already paid $23 when I was hit with another $60 charge citing telco unlocking fees.
The unlock took much longer than I expected, over a week, and in the end Apple provided the unlock so I'm not sure how the telco factored into this.

Bottom line: it may be more expensive and take longer than you are initially led to believe

Darren

They make it very unclear about the massive additional payments at the end, I'd been led to believe that £23 was the cost of unlocking it, only to find out that I needed to pay an extra £70 to actually unlock it at the end. I'm sure if I'd read the terms and conditions it would have said it in there, but it was virtually hidden to the user that there was another charge at the end, why would you fragment the payments, just be honest and tell us how much it is from the beginning.

I've now been chasing them for a response for 2 weeks and they haven't even had the decency to respond, fraudulent, cowardly charlatans. Take your business else where.

Complete Scam company who lure you in with small fee of €23 and then try and charge you a further €88 for unlock code with no justification. Have asked for full refund and completely no response. Stay away from this group unless you like giving money away.

Reference number OSU*******
Firstly this scam company took $35 to check the company to which phone is locked to. Then they demanded additional fee of $99. I paid all the amount. They asked to wait for a month. I daily received their emails regarding the process. Sometimes they wrote that they have confirmation that company has unlocked the sim, but it has been one month the progress is still at 50%. This is a scam company. Stay away from it. Think twice before giving them your hard earned money. They are just looting people money and making a fortune for themselves by sucking the blood of people like us. Dont fall in their traps.

Charged £7.99, no mention of a 'final fee.' When the 'unlock is ready email' arrived it contained a link to a final fee of another £22!

Have no idea why this process isn't made completely clear all over their website.

Oh, maybe it's because people would leave the site immediately

Website is misleading, paid £9.52 for an unlock, what they do not tell you is there is a further fee of £30 to complete the unlock. Vodafone did it free of charge! Avoid and go directly to the original provider

Paid initial price but then was hit with a further amount to pay... an extra £50 + I thought about not paying it and not receiving my code but thought then that the initial payment would be wasted. Reluctantly paid it and received codes. Took phone to new provider who didn't know what the codes were for! Nightmare. So service more expensive than initially led to believe and codes not used in the end!

The website draws you in on a low headline price and its by no means clear that this is an advanced deposit only, and excluding VAT. Having paid this, you are then asked for three times this amount as a further payment, making this an expensive product and well above what can be achieved elsewhere. Having said that, the service works efficiently and quickly.

Easy to fill out form hopefully a quick unlock the site information is misleading making customer believe one payment of £19.99 unlocks your iPhone you pay then your told there is a additional £35.00 due to complete the process £55.00 justify that keep the £19.99 dishonest company beware

This business offers a money back guarantee on their codes. Unfortunately they dont implement the money back guarantee. Their code supplied to me was wrong and are refusing to honor their money back guarantee. I supplied photographic proof of the code being inadequate and if they are in contact with actual vendors they would know the code the sent for my specific phone is the wrong code. Stay away from this business, false advertising! Pictures are worth a 1000 words

The product worked for the phone so overall pleased that I have that outcome.
I found the service very expensive and would appreciate a breakdown of where all of the expense comes from. What is your GP markup on the costs you incurred during this transaction

At first this may appear to be a fast and reasonably priced unlocking service, Granted the service did appear to have the unlock code ready to use within 24 hrs which is great, however the problem becomes apparent at that point when you are notified that they want another payment to settle up before they will release the code.
I feel it is entirely up the unlocking service to charge what they like as long it is made clear what the actual full payment would be from the outset, in this case that was not case as they have hidden away the details in the small print which most people do not really bother to read.
So I cannot really recommend this company, io would advice avoid at all costs.

Very bad customer service and very patronising emails received form this robbing Compnay charged me over 120 for phone unlocking with i had requested to be cancelled due to having my phone stolen no sympathy regarding my loss and took my money.

I don't know whether the phone has been unlocked or not as it was stolen but please people be very aware that they charge an upfront coat and then a final cost which is not clearly stated when you use the service.

Ordered a unlock for my note 20 ultra 5g. Paid the 26, then it said it needed another 59. Paid that. A day later now I get a email saying due to COVID. That's bull. COVID is over and has been. Save your money they are scam artists. I'd assume most of these reviews (positive) are fake or paid for.

I ordered for unlock with $48 and they came back asking for another $68. Dont ever believe them. Its a big scam. They say that they cant refund and it is stated in thier terms and conditions. Dont fall for their scam

Terrible service. I paid 35 CAD, for their 'unlock' service. After a few days they sent an invoice saying they needed another 68 CAD to complete the unlock. I declined and went with another provider who was able to do the unlock for the $19. Stay away from Offical SIM Unlock - it's a money grabbing scam.