Official SIM Unlock
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Official SIM Unlock

How would you rate Official SIM Unlock?
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GB
1 review
0 helpful votes
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Disappointing
March 18, 2021
Updated review

It took a long time and cost a lot more than I expected. I could have understood one of those things but not both.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2021

First stage very easy
February 9, 2021
Previous review

First stage very easy

Date of experience: February 9, 2021
Slovenia
1 review
0 helpful votes
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STAY AWAY!
February 27, 2021

100% SCAM!
I was so stupid. I SHOULD KNOW THEY ARE SCAMMERS, their paypal address is enquires(AT)paydisputes.com
I've Paid 18.00 EUR up front then asked to pay another 129,00 EUR to get the code.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 28, 2021
GB
1 review
0 helpful votes
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SCAM, DO NOT USE
October 14, 2020

They charge you £25 and the ask for another £45 to release the code, stay clear, the web site should be taken down

Date of experience: September 14, 2020
Pakistan
1 review
0 helpful votes
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Great Experience
April 28, 2024

Had a great experience unlocking my HTC device with this website! The process was quick, and the pricing was reasonable.

Date of experience: April 18, 2024
GB
1 review
0 helpful votes
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Scam Artists
November 28, 2020

After your initial payment they will request more money. DO NOT SEND THEM MORE MONEY.

If you argue with then enough, threaten bad reviews etc. They will refund you.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 29, 2020
Australia
1 review
0 helpful votes
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Scam
February 24, 2022

This site is a scam. After paying $27 for unlock code, the asked for another $87 to get the code. Stay clear of this site.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2022
Sri Lanka
1 review
0 helpful votes
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Scammers
October 15, 2020

Scammers. Requesting money again. I have already payed the money. They never displayed it before. Now requesting money

Date of experience: September 15, 2020
GB
1 review
0 helpful votes
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Unlock phone
October 11, 2020
Updated review

Good service overall but did not say it would cost over £70 pound to unlock. It also took longer than it said but all done eventually.

Date of experience: October 11, 2020

Good service
October 3, 2020
Previous review

Good service

Date of experience: October 3, 2020
California
7 reviews
0 helpful votes
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Good service for those who have money.
Their service is fast and effective, but the price is a little bit high.

Date of experience: July 27, 2021
GB
1 review
0 helpful votes
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Pricey but efficient
November 26, 2020
Updated review

Disappointed at the cost, or more specifically the hidden cost added after order placed. However they did provide what was required.

Date of experience: November 26, 2020

Let you know when completed
December 19, 2020
Previous review

Let you know when completed

Date of experience: November 19, 2020
Pakistan
1 review
0 helpful votes
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Highly Satisfied
April 28, 2024

Highly Satisfied with the service! Ordered an unlock code for my Sony phone and received it promptly.

Date of experience: April 18, 2024
GB
1 review
0 helpful votes
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RIP OFF
October 14, 2021
Updated review

After paying the £19.99 for the sim unlock you then required a further £34.20 (or what ever it was) which i didn't know anything about so I didnt pay THANKS FOR NOTHING.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2021

VERY EASY TO FOLLOW
September 5, 2021
Previous review

VERY EASY TO FOLLOW

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Absolute scammers
September 11, 2021

How are they allowed to run.
You pay up front and then they ask for more money to unlock. Shame on you $#*!s

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2021
Ireland
1 review
0 helpful votes
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Samsung Galaxy 8 Unlock
July 29, 2020
Updated review

Took too long and website not clear about the duration to unlock and additional cost after pre unlock.

Date of experience: June 28, 2020

A+
June 21, 2020
Previous review

A+

Date of experience: June 21, 2020
GB
1 review
0 helpful votes
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RIP OFF
December 22, 2020
Updated review

Add says 19.99 then you add vat 4.00 so 23.99 ok. BUT then you get bill 40.00 plus vat to unlock phone F----ing rip off.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2020

SO FAR ALL GOOD SEE HOW LONG IT TAKES
November 15, 2020
Previous review

SO FAR ALL GOOD SEE HOW LONG IT TAKES.

Date of experience: November 15, 2020
Ireland
1 review
0 helpful votes
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Scam scam scam
April 22, 2024

I believe they are paying people to write positive reviews cause they are 100% scammers. They advertise they only charge a small fee which is what they use to attract people into their net. When u pay them they leave you waiting 2 days and then email you saying that the phone has been checked and is ready to be unlocked but they need more money and bla bla bla. You end up paying them more money that your provider would charge you to unlock ur device but you say fine let's pay I don't wanna waste more time and there is where ur nightmare will start. After more than a week I got an email from them saying that they were experiencing some delays because of the Covid 19 pandemic ( it's 2024 fully out of the pandemic) and you start asking urself if u have been scammed and go online trying to get more info about them and if you are smart enough to go read the negative reviews you will find out the truth. Positive reviews are made mostly from people who have never reviewed anything online ( that's why I think they are bribed to do so) when negative reviews are from people who have already reviewed other services. So now after waiting a full month for a refund ( their terms and conditions) another excuse: they say the phone provider said the phone can't be unlocked so I don't qualify for a refund but they are so kind hearted that are willing to give me 50% of it because they had some processing costs. All this is totally untrue because my phone provider already confirmed me that there is no issue in unlocking my phone and also officialsimunlock confirmed they could do it but needed more money which I paid. Don't fall for them go to your local store and do it personally. Hope I did help someone and if u did get scammed escalate it further.

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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Great it was good service to used and I think in future I can still needs you or recommend you to friends and family.

Date of experience: October 30, 2021
Canada
1 review
0 helpful votes
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NICE PRODUCT
March 19, 2022
Updated review

All in all, the product was effective and served it's purpose.
The only issue is that the price was a bit high and delivery fee so high

Date of experience: March 19, 2022

High price
April 6, 2022
Previous review

High price

Date of experience: March 7, 2022
GB
1 review
0 helpful votes
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Really easy but
July 20, 2021
Updated review

Be prepared to pay extra cost. I thought the whole process would be done for £19.99 but had to pay a further £52 to complete the process.

Date of experience: July 20, 2021

Really easy up to now
July 13, 2021
Previous review

Really easy up to now

Date of experience: July 13, 2021
GB
1 review
0 helpful votes
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Galaxy unlock
November 28, 2020
Updated review

It was the time and final price which after I got to the final point it was to late to revert to another company.at least it all worked in the end.

Date of experience: November 28, 2020

Straight forward to know
November 21, 2020
Previous review

Straight forward to know

Date of experience: November 21, 2020

Overview

Official SIM Unlock has a rating of 2.5 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Official SIM Unlock most frequently mention pre order, customer service and small print. Official SIM Unlock ranks 10th among Unlocked Phones sites.

service
142
value
261
shipping
234
returns
64
quality
307
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4,155 reviews