Very easy and clear instructions. Should note that time given is working days and does not include weekends, Good idea to start on a Monday perhaps.
Shocking: where did you mention about the extra charges refer above very expensive and overcharged as the discount rate was also taken from bank
Shocking: where did you mention about the extra charges
Very straight forward.
It still appears to be running, but not fixed. It requires a PUK code that I could type in which may fix the problem
It took a week to unblock my iPhone... £24 first payment, followed by a further £65... the job was done, but feel ripped off...
Asks for review before I know the result! Process good but extra expense after the initial fee was very high. Unlock successful.
Asks for review before I know the result! Process good though
Didn't like the hidden extra price, kept hidden till after I paid first payment. Not a honest way to do business.
Didn't like VAT kept till end, would be nice to be open from the start. Hopefully rest of my experience will be good and speedy.
Easy once I received it but slow progress and extra cost which I believe is down to the original phone provider.
Easy once I received it but slow progress and extra cost which I still don't understand
Hidden charges, thought I was paying £19 then once you got the code you charged me around £35 to release it.
Pleased at how clear the process to unlock my phone from a locked network. A bit more expensive than I thought
Excellent service. Enabled my disabled cousin to have my new phone and bring her into the 21st century. Thank you
Excellent service so far proof be when phone unlocked
C'est pas efficace est c'est trop cher
L'opération n'est pas fait comme c'est prévu
If this solves my problem of unlocking my UK bought phone which was on o2, then it's a good site. Fingers crossed for a positive outcome. Thank you!
I think your advertising on your web page in relation to pricing is extremely misleading. People have no idea what the charge is when they first pay
Great service, unlocked phone in no time, kept me updated through email in progress highly recommended
Thanks x
Advertise one low upfront price, but that gets you nothing! They email you back asking for more $$$$
Absolutely appalled at the service and the wasted time from the unlocking site. Don't be fooled by the title there's nothing OFFICIAL about this organisation!
What a scam, already paid $18 only to be told have to pay an extra $60! This should have been made clear when I put in the make of the phone!
Experience has been good so far hopefully no surprises. No Surprises, however, it would be nice to have a breakdown for cost of the service.
Experience has been good so far hopefully no surprises.
I paid the money they asked then u get an email that u have to pay further monies otherwise u loose code
Overview
Official SIM Unlock has a rating of 2.5 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Official SIM Unlock most frequently mention pre order, customer service and small print. Official SIM Unlock ranks 10th among Unlocked Phones sites.
Instant Feedback
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members