Office Depot

This store is a shadow of what it used to be, hardly any products, most product on shelf are old or out of date, staff are not caring, the return policy is maxed out at 14 days, the Allstate extended warrantee they sell is a complete joke, the store will not honor it you have go through a major drama just to get in contact with Allstate. Etc etc etc. will never, ever be shopping with this chain ever again. Horrible experience.

I am very very dissatisifed with the service I giot from this company. If there is lower that the one star review,I will give it to them,

On April 29,2024, I went to the Office Depo located at 8720 West Charleston Blvd. Store. The staff assigned helped me do my order of notary stamp and journal. Order: *******-001. He said, it will take 3-5 days to be shipped to me I paid the total fees and left. The package was set to be delivered on May 4 to Office depo store. Unfortunately, UPS did not deliver it as there was an error looking for a Suite number. I am not sure why as I saw the address was correct, I called Office Depo and the lady manager said she will not help me as I am responsible to monitor where my package is and that I have to call their go depo office. I told her but I ordered from you and she insisted that the guy who did my shipment did not do it right and she is not responsible about it and that staff is no longer working for office depo. Still its the company responsibility to help me,. I called the number and its a customer service and I kept telling them to call UPS and re-delivered the package and give the exact store number. I called several times and they emailed too but to date the shipment has not arrived, It cost me so much as my law office needs my notary service. At the end, the package is still not with me. The whole experience was a disaster. It was the worst experience I had in purchasing supplies via online. Office depo should improve their customer service and that office handling shipments must be given an extensive training, The call center was sooooooooo bad.

Went to an Office Depot in my area yesterday, poor service, they don't pay you any attention when you don't speak like them. They ignored me and turned their back on me. Very dirty attitudes. They pretend like they are busy, they don't want to make eye contact with you, they pretend like they are busy all the time. Change the workers please, if you want more customers.
Nasty, nasty attitudes

I've been looking for a new Epson printer that prints labels directly to a CD or DVD - they're hard to find! I found one at Office Depot - and it was on sale! Which made it even better.

My old Epson printer was still working, but I've had it for over five years, and it was beginning to hum and make rattling noises, so I decided to replace it before it stopped working.

I went to the Office Depot in Sherman, Texas. They had the printer I needed in stock. Before I found the printer on sale, I had bought a set of ink cartridges for my old printer.

The employee brought the printer to the counter for me - along with the ink I needed for the old printer, gave me a refund for the ink for the old printer.

He was professional, courteous, and helpful.

Office Depot does a good job of training their employees in customer service. Thanks.

I purchased a paper pro stapler several months ago at Office Depot in Memphis on polo grounds address. After never being able to find appropriate staples for this stapler I called store and informed managers C and store manager R about my issue. C told me to bring merchandise back and settle for current last price without a receipt. Upon doing as manager directed Store manager said there was nothing wrong with stapler and it uses standard staples. That was not the info I received earlier that morning on 6/8/17 when I spoke to C. She( R) said it couldn't be return or exchange because it could use standard staples same as the swingline stapler. After getting frustrated with rude management and liars I left the stapler with C and told both managers exactly what they could do with that stapler and thinking that all people want something for free. I paid cash for that stapler and work honestly for what I need and desire. Office Depot could care less about my concerns.

I always go to Office Depot for office and shipping supplies as well as computers. They have the friendliest staff and great quality products. From computers to office chairs to shipping supplies, Office Depot is the place to go. E

I went into store #648 in Fresno and was greeted by employee Alejandro. I needed two items and Office Depot only carried one. Alehandro let me know where I could find the other item. Very polite and helpful. I was very impressed by this employee.

I happen to live in a household that has only one working car, at the moment. Therefore, I am not able to make it to the actual store to make my purchases. Now all I have to do is go online and place my order and if I would like it right away, I choose the pick up in store option. Within less than an hour, all my products are ready to pick up. I just let my husband know to make a stop on the way home and pick it up for me. Works everytime and I don't have my husband "forgetting" anything! LOVE SHOPPING HERE!

I took a certificate into the store to have it trimmed down to fit an 8x10 frame. The manager waited on me and informed me that Office Depot sold 81/2 by 11 frames, and that I wouldn't need to have the certificate trimmed, retaining its beautiful border. I really appreciate his willingness to provide the best advice to avoid defacing my certificate... KEEP UP the good work! Thanks---Barbara

Aaron at Office Depot in D'Iberville, MS went above the call of duty. I brought in 15 calendars to be bound and I remembered after I left the store that I also wanted a hole punched in the center of each page to be able to hang the calendar. Aaron had to hand punch each of the pages for the 15 calendars and he did this after he had already bound the calendars. He took apart each one, hand-punched the pages, and then reassembled them. No complain from him at all. I so appreciate the work he did. Thank you, Aaron!
Next, we have to convince Office Depot that one of the pieces of equipment needed is a hole punch that could punch through all 12 pages of a calendar at once. Very surprised that Office Depot does not supply their print department with such a simple piece and inexpensive piece of equipment.

I used their website to upload a print job (3 pages - 1 double sided and 1 extra) and have it shipped to me. It arrived a day earlier than expected but all of the margins were completely cut off making the entire document unreadable! This did not match the proof they sent in the confirmation email.
I called them the very same day and they promised to reprint the entire job and escalate it. I never heard from them again. When I called to check the status several days later the representative informed me there was no update but he'd send it to escalations. This is what was supposed to have happened after my first call! By now it's too late and I will never receive the product on time. I had to cancel my order and bring it in to Kinkos instead. I will never ever rely on Office Depot and their shoddy work and shoddy customer service again.