Office Depot has been advertising for "Help Wanted" for over three years daily in my local community. Clearly they need it, the store is always busy and never more than two people working. If they need help so badly why has it taken three years to get someone hired? The ads say to me that they are either turning over very quickly or they are just phishing for people to target for ads. Get it together Office Depot!
After attempting to purchase business cards from another office supply store on Madison, I went to Office Depot/Office Max. They did my business cards in 10 minutes and they were able to take the design off of an email. I couldn't have been more pleased.
The next day I came back for poster board for a small sign I had. They not only sold me the board, they cut and mounted it for me!
I also asked if they could copy, create a new sign: change the color - Dillin did such a wonderful job. Their service is excellant
The office depot in fort smith Arkansas is NOT worth your time. I wanted to have ONE fan replaced, and I had the replacement part. Dropped off the laptop and the replacement part Wednesday morning. It is now Sunday afternoon, and I had to leave without the service being completed. I was given a refund thank god and the reason they gave me was they didn't have the right tools to complete the job. I just find it interesting that a company who offers tech support services didn't have the right tools for this kind of job. I won't be going back to them for any kind of service. If I could rate them lower I would.
Yesterday I bought a new printer from the Boardman Store. From walking in the door to purchase the service was absolutely the best. From the manager, Mark, helping me with my purchase, to the cashier, Monica, checking me out. It was a great experience after going to another store and receiving the worst customer service ever. I will return to this Office Depot in the future.
Use to submit everything that I needed printed via the website and pick up from the store. Also purchased my printer ink from there until the store was closed. Now I have to go 38 miles to the nearest store. Would have given 5 stars had the store remained open.
Do you need bottled water? How about some office coffee? Out of pens? Need some paper clips? There is a massive section of calculators and impulse buy kiosks here. Office furniture section has everything you do not want in an office and no lamps. Lamps as in floor lamps that light a room light.
Office depot falsley accuses black people of stealing if they spend too much money. A bkack person couldnt possibly have money so they call 911. Place sucks
I liked Office Depot before it started merger talks with Staples, but now I expect a new competitor to emerge over time for the new combined chain which is likely to raise prices as a monopoly at least in our market on things not sold at Costco or WalMart. I have especially enjoyed shopping the clearance items at Office Depot that let me buy items I would never have considered at their original price. Beware though of low quality gift items sold during the holidays that simply doesn't last well.
I tried to return an Open Box item I had less than 2 months. The store told me to call customer service. What a joke! I was on hold for 45 minutes for them to email a receipt to me. The person was able to see my receipt but was unable to email it to me even though she had taken my email address down. I was told to wait 24 hours. So I waited 24 hours to get an email with a BLANK receipt! I emailed them back (thinking they may have done this by accident) with NO response! Office Depot is a JOKE! What business runs this way with today's technology. They knew from the start they weren't giving me a replacement! I hope they are out of business in the near future. I know I won't be back!
I ordered chair online was told would be delivered Wednesday. On Monday when I am out of town they call and tell me they are on the way with my chair. I told them must deliver on Wednesday as scheduled. Sat home all day on Wednesday and is now bedtime and no chair. Called corporate and they couldn't tell me when it will be here! What a waste. Not ordering from them again!
Almost everything in office depot can be found at walmart or stores like that for much cheaper...
Officedepot seems to cater to the richyrich that will just buy it because it has a high price tag so they think its a good item.'
Little do they know walmart has the same item for 2/3 the price..
Office Depot always has what I need. I am constantly trying to find office supplies in my area and every time I go to this store they provide me with exactly I need. I hope this company stays in business for a long time!
I ordered a paper cutter online for $74.19 after the discount. It was supposed to be next-day delivery. However, when I reviewed my credit card they had charged me the original $174.96. In addition, they sent an email saying it was delayed 2-3 days. Then I hadn't gotten it 5 days later and numerous calls I still haven't gotten it solved. SMH, I've never had such a terrible experience and I've ordered from HD, Walmart, Amazon, and others. I should have ordered this from Amazon for $71.17. Then when I called to cancel the whole purchase they want me to wait 5-7 business days to receive a credit to my card.
This has been a terrible experience and I will never order online or in Office Depot again
The employees are really well trained and looking to help you from the time you enter the store. They don't seem annoyed with helping you look for the product that is going to work for you. They also know about the differences in prices and quality.
Purchased a printer, took it home, realized it did not have a fax feature. Took it back to the store unopened and they refused to take it back - within 24 hours of purchase. NEVER shopped there again. Donated printer.
The worst service ever!
I bought a computer desk which I no longer wanted because I noticed after it contain lead. I cancel my order before it shipped, and got a confirmation code of cancellation, they still sent it! Okay, so I contact them, and they told me they will have someone come from 8am to 5pm time frame, mind you, that is a huge time frame, so we can not plan anything for our day. No body came! We told them again, okay second time, nobody came again! We called and just told them can you just give us a return label, we will do it ourselves and they said they can't so they scheduled someone to come for the third time that someone will be here for sure. Once again, nobody came, I really don't know what to do at this point with the computer desk, I never opened the box, it is just not right. Never order from this website! I do not recommend this place at all.
Everything for your home office and business. Helpful staff and quick delivery. Good prices for the convenience. Selection depends on the size of the store. Online shopping is great. Quick reliable delivery :)
I ordered a metal filing cabinet from Office Max and specified that it be left at my front door (I am 81). It was left in the middle of the driveway. The top drawer is locked and no key was furnished. I spoke to a woman in downtown Mumbai who told me she would call the warehouse to get a key sent. After 20 minutes of a recording telling me I would be connected to the "next available" agent, I realized she wasn't coming back. I called again and was given another number which is closed until Monday.
I purchased this product on sale then after couple days they cancel the order but they did not cancel the extended warranty. I spoke to a representative they said it is a discontinued item but the item is available on their website. Do not trust office depot sale.
You purchase a product that should be shipped in 3 days and then it ships in 12 days because it's on backorder. Yet the tracking shows the product shipped out the next day, so why did the 3-day shipping change to 12-day.
Then when you contact support after several messages back and forth you get a templated apology directed to some random person (not myself) and you aren't even able to respond to the email...
What a joke.
Overview
Office Depot has a rating of 2.6 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Office Depot most frequently mention customer service, next day and credit card. Office Depot ranks 14th among Office Supplies sites.
- Visit Website
- Boca Raton, FL, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members