I can't say enough good things about Pottery Barn and my experience in the last couple of months working with the designers. I am a midwife in southern California. When the new owner of the business in which I rent a small room, redecorated and painted the walls grey, it was not pretty, warm or inviting!
One day while shopping for a rug at the Pottery Barn in Temecula, I decided to take advantage of Pottery Barn's free design service. In my first appointment, designer Kathleen Polin came out to my office, measured, talked to me about what I needed; then went to work drawing up, by the inch, a functional, sophisticated, and pretty design plan. She drew everything to scale, so completely that when my handyman hung the pictures, clock and shelf, he knew exactly how many inches from the floor, ceiling and wall corners to place them.
In my second meeting with Kathleen at the store, she helped me to choose chairs, tables, lamps and fabric. This room took about 2 months to complete. Most of the items arrived by post to my door within a week or 2; a couple of things I picked up at the store and the upholstered chairs were delivered in about 2 months from when the order was placed.
I've gotten so many compliments on my office from clients; the room is a warm, inviting, sophisticated, friendly, and elegant place for moms and dads to receive care.