website thubmnail of OfferUp
How would you rate OfferUp?
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Colorado
1 review
3 helpful votes
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When you do a search for the items I'm selling you cannot see nothing I like to get this fixed you Can email me at *******@gmail.com

Date of experience: March 18, 2018
Texas
1 review
2 helpful votes
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Waste of time!
October 28, 2018

I have used offer up in the past but recently none of my posting are getting posted. The return emails are no help. Using Craigslist now.

Date of experience: October 28, 2018
New York
1 review
1 helpful vote
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Just Horrible
February 2, 2023

I tried 7 times to get my password reset, but as of this review, no luck. I gave of with them and will use other services.

Date of experience: February 2, 2023
Louisiana
1 review
0 helpful votes
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I got nothing
March 11, 2022

I had packaged 2 Chandeliers professional shipped intack and in working order. I was told it got opened and destroyed at carrier in shipping from the buyer. Well I didn't get paid offeruo returned to me 2 broken Chandeliers? MY CHANDELIERS WERE NEVER BROKEN UNTIL I SHIPED IT NOW I. LEFT WITH 2 BROKEN. I GOT NOTHING

Date of experience: March 11, 2022
Nevada
1 review
1 helpful vote
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I'm trying to sell some items and I only get Scammers or stupid people asking stupid questions! Waist of time! No real people! It's horrible!

Date of experience: May 10, 2022
California
1 review
12 helpful votes
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BUMP
June 16, 2017

Don't pay for it. I paid to bump a product and cannot find it anywhere. Emailed customer service twice and no response after 5 days.

Date of experience: June 16, 2017
Florida
1 review
0 helpful votes
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They steal your money.
October 2, 2022

OFFER UP SUCKS. PERIOD! DO NOT DOWNLOAD THIS SH— app. They rip you off. They steal your money. You can't talk to a human being or even fn robot. That tells you how legit this sh— is.

Date of experience: October 2, 2022
California
1 review
2 helpful votes
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Garbage stay away.
October 14, 2019

They don't know how to treat real people that are paying customers. When I report scammers my account get closed. Now they don't respond.

Date of experience: October 14, 2019
Virginia
1 review
13 helpful votes
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Offer up is a scam
February 8, 2018

Offerup doesn't contact you back and they don't even have a number to be found.
I was scammed for $2,000 from Sandra Wilson on offer up
Feb 7,6:09 PM PST

There was a fraudulent event that occurred where a seller Sandra Wilson was offering a car for $1000 on offer up because she claimed her husband died and she had to leave the country with the military and couldn't ship the car. I gave them an email to reach me. I then received and email from the criminal that gave me information involving the car. It stated that the car would be shipped to me within 2 days of the verification of payment through money gram and that if I didnt like the car, I could have the car returned to the sender within 5 days because it was covered by ebay. I then received an email from a 3rd party fraudulent eBay invoice from *******@inc-customer-protection.com that detailed how to complete the transaction, a second email verifying the first payment and also asking for a second payment of another $1000 for insurance purposes, *******@inc-customer-protection.com and a third email verifying the second payment for insurance purposes that included multiple grammatical errors. The police report *******164 will not be processed for at least 2 days. The sad part is this ebay is a real ebay address that is why they got us. The ebay motor is real too. I lost $2000

Date of experience: February 8, 2018
California
1 review
0 helpful votes
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The app is full of deceptive sellers. You can't judge the true condition of an item until you receive it. By then, it's usually too late.

+5
Date of experience: July 6, 2023
Washington
1 review
3 helpful votes
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AFTER 30+ C0OMPLAINTS EVERY WAY YOU CAN GET HELP IE: TWITTER, FACEBOOK, OFFER UP CUSTOMER HELP, AND EMAIL, AND FACE BOOK MESSENGER! NOT ONE SOLUTION JUST ABOUT 30 AUTOMATED RESPONSES MEANWHILE AT VERY TIME IM TWEETING TO THERE SUPPORT SITE AND *******@OFFERUP OTHER USERS ARE GETTING THERE PROBLEMS SOLVED RIGHT BEFORE ME! I WANT TO SUE THESE SCAMARTISTS FOR FALSE ADVERTISEMENT, MISREPRESENTATION OF SERVICE ETC IIF ANYONE WANTS TO ASSIST AND JOIN IN POSSIBLE LEGAL ACTIONS I KNOW WE HAVE 1000'S OF PIECES OF EVIDENCE GET AT *******@SETHEL9, *******@OUTLOOK.COM OR *******@GMAIL.COM

Date of experience: December 17, 2018
Florida
1 review
6 helpful votes
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Be careful
March 24, 2020

Scam, bought a cpap machine new in the box.It was broken old junk that didnt work.
Lost my money and learned my lesson. Dont use offer up.

Date of experience: March 24, 2020
New York
1 review
1 helpful vote
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2008 Mercedes Benz
November 6, 2018

Active Head Restraints - Dual Front
Adjustable Pedals - Power
Air Filtration
Airbag Deactivation - Occupant Sensing Passenger
Alternator - 130 Amps
Antenna Type - Diversity
Anti-Theft System - Alarm With Remote
Anti-Theft System - Engine Immobilizer
Armrests - Front Center
Armrests - Rear Folding
Axle Ratio - 3.13
Body Side Moldings - Body-Color

Pleae email me for more detailes *******@gmail.com

Date of experience: November 4, 2018
California
1 review
0 helpful votes
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SELLiNG COP KiLLERS?!
September 6, 2020

I AM APPAULED!
SHAMEFUL OFFERUP would allow not only weaponry but a bullet thats only purpose is to go thru polive/military vests!

Someone help with stopping this sale!

Date of experience: September 6, 2020
New Jersey
1 review
0 helpful votes
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Disrespectful Crooks
December 9, 2019

My motorcycle was only half paid for and missing. Offer up won't respond to request of helping sherriffs detectives
Beware of this app!

Date of experience: December 9, 2019
Netherlands
1 review
3 helpful votes
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Scam
August 26, 2018

Don't ever trust anyone to ship anything you on this website or app. Jasmine aka *******@yahoo.com thanks for the experience you thief.

Date of experience: August 26, 2018
New York
2 reviews
0 helpful votes
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No promotions
December 17, 2021

Lists the item and then you pay to promote and no buyers. Promotes scammers l, horrible site... Facebook marketplace is 10x better

Date of experience: December 17, 2021
Colorado
1 review
3 helpful votes
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Terrible
January 21, 2020

Offer up customer service is horrendous. Save your self alot of time and use another platform to buy and sell from.

Date of experience: January 21, 2020
California
1 review
0 helpful votes
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Still waiting on my money from two different buyers. $#*! offerup this is the last time i use your platform. I wan't my money now.

Date of experience: July 3, 2021
Ohio
1 review
6 helpful votes
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Very bad
April 3, 2021

After I payed they just close the account and took the money & no refund
no contact center for help no email. Many app errors.

Date of experience: April 3, 2021

Overview

OfferUp has a rating of 1.1 stars from 867 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OfferUp most frequently mention customer service, phone number and credit card. OfferUp ranks 586th among Marketplace sites.

service
237
value
211
shipping
164
returns
150
quality
195