• Oak furnitureland UK

Oak furnitureland UK

Overview

Oak furnitureland UK has a rating of 1.1 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Oak furnitureland UK most frequently mention customer service, delivery date, and phone call problems. Oak furnitureland UK ranks 756th among Furniture sites.

  • Service
    122
  • Value
    107
  • Shipping
    113
  • Returns
    76
  • Quality
    96

This company does not typically respond to reviews

Positive reviews (last 12 months): 4.3%
Positive
1
Neutral
0
Negative
22
156
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Each passing day it's getting even more frustrating, as we have to regularly chase the customer service team.
  • Delivery men just dumped the settee inside the door.
How would you rate Oak furnitureland UK?
Top Positive Review

“Had a damaged chest of drawers a”

Sandra S.
2/15/24

Had a damaged chest of drawers spoke to customer service they were happy to replace it yust received new chest of drawers very happy with service will definitely use again delivery driver excellent

Top Critical Review

“Avoid at all costs.”

Learra f.
12/6/23

Oak Furnitureland will take your money and Do not deliver. Check all reviews and social media sites list and lists of very unhappy customers. I've had my order cancelled twice with no explanation. Customer service don't want to know and will lie to get you off the phone. Absolute joke of a company. Don't believe...Do a little research for yourself! Don't walk Run...Away!

Reviews (377)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (169) delivery men (20) dining table (13) coffee table (10)
Thumbnail of user karenp370
1 review
10 helpful votes
September 10th, 2018

I have never experienced such pushy shop assistants in all my life. This was the second visit to oak furniture land in Guildford. I liked a set of table and chairs. As soon as I walked into the store I was asked if I needed some help. I said no thank you I am just looking. Then he came over to me and said the bedroom furniture is upstairs. Said that I was not looking for bedroom furniture thank you. Then again he came up and said are you sure you don't need any help I was so fed up I did not feel comfortable and walked out I had enough. You lost a sale Oak furniture land BIG MISTAKE

Thumbnail of user mikeb459
1 review
11 helpful votes
February 10th, 2018

We purchased 2 Finley electric recliner 2 seater sette's at £799 each and a Finley
Electric recliner at £599. We have had them now about three years and the chair the stuffing has all sank and also worn under the chair and the stuffing is dropping out. It is so uncomftable to sit on. One of the sette's is getting the same way my wife alternates her seating each week from on end to the other. The leather still looks ok.
The second sette has very little use. Very poor for the price we paid.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The UK? ۪s Largest retailer of 100% solid hardwood furniture: mango & oak furniture, including painted styles & sofas. Finance available. Shop today!

Company Representative

Thumbnail of user davidw177
David W.
Typically does not respond to reviews

How do I know I can trust these reviews about Oak furnitureland UK?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Oak furnitureland UK?