Nykaa

Its getting really hard to get you replaced item back. Many followups emails and all going on but nothing is working. Automated emails are reponding back thats it.

Really bad service.

I AM EXTREMELY UNHAPPY With nyaka and the proDUCT.
1.IT IS VERY HEAVY TO HOLD (MY HAND STARTED HURTING BY THE END OF IT AND I ENDED UP POPPING A MUSCLE RELAXANT. WAS SO HEAVY)
2. HEATING IS NOT ADEQUATE

3. BECAUSE OF THE COMBINATION OF METAL AND RUBBER, HAIR REALLY GET ENTANGLED IN IT. I ENDED UP LOSING A BIG BUNCH OF HAIR BECAUSE THEY KEPT GETTING ENTANGLED.

Nykaa didn't care too take care of the problem. Wouldn't recommend nyaka at all

They won't return your money. Their systems don't work. Their customer wetan is pathetic. They won't connect you to next level. Looters

Highly disappointed with services of nykka. My order was not delivered to me. I have placed the order (*******) on 23rd september. I got a mail from them saying that my products got shipped through wowexpress on 29th september. But later on 29th sept evening i got an email saying wowexpress couldn't deliver order to my address which is not delivered till now. I called the nykaa customer care continously 4 days and 5-6 times in a day. They always say today it will deliver, today it will deliver but still i didn't get my product. They didnt help me either. Had a very bad experience with nykaa.

Very bad quality experience with all the cosmetic products ordered from nykaa. No doubt all products were duplicate and really harmful to the hair and skin. No more ordering from nykaa at all.

I never seen such faltu quality product in myofe. I purchased from myntra,amazon,ajio,flipkart but got such bad experience with nyka. I purchsed green colour pant for 1250 rs.after receiving it's not worth of rs.209. Called cc but they said replacement not in policy only sizde can be changed but I don't want such transperant,very poor stitching,not having even interlock for product. They are nit ready to change pnt or even replace it. I have attached picture of bad quality pant from.nykaa.they are big cheater. I request all not to buy fro nykaa. Dont waste money.instead but from myntra,ajio.they don't even call or respond me now. Only mail replacement not in policy. Very poor and frustating experience

I ordered Some cosmetics but your delivery partner he doesn't know how to talk with the customer showing unwanted attitude. He came to deliver.he called me and asked where is your adress he came he knocked the door. I was oboved to open till the time he left he didn't wait for a second... i called him where u you. Send me the Qcord he don't know how to talk he is telling no need to take the parcel no need to pay... is this kind of behavior you people have. He is a delivery boy it's his job he can't show attitude like this... if he can't do his job properly then what he is doing in your company... a very 1st tym i m seeing delivery boy is showing this kind of attitude... very pathetic service. Plz teach your staff we r paying to u not to listen all this suffs... from your staff... else i stop ordering from nykaa

Horrible! Nykaa is selling fake and couterfit products. Once you complain all they do is give you a run around! Fraudulent app and site. Avoid at all cost!

I hope this can be viewed by/forwarded to the higher authorities of the company Nykaa fashion so they know what terrible service their company is providing.
I ordered a product that was delivered on 12th of February 2022 and immediately requested for return because 1. The product did not come with an MRP tag 2. I did not like the quality of the product.
The delivery partners rejected pickup because it did not have a tag. I went through a troublesome process of reaching out to customer service and requesting for special pick up. Every day I received a message from shadowfax saying the product will be picked up today and 2 hours later a pickup unsuccessful message without even in fact attempting a pickup.
I would then everyday chat on the Nykaa fashion app to get an attempt and was promised the same thing "we apologise for the inconvenience caused. We have escalated the matter and it shall be resolved within 48 hours"
The above was in fact utter bull$#*!. Moreover the chat would not be retained on the app. So I had to explain the same thing to a new customer service representative EVERYDAY. At a minimum I would have taken 30 minutes to explain this for 15 days. I have spent a minimum of 7 hours on this. And today it is still unsuccessful. This entire process has been mentally draining and such a waste of my time. The product is still not pickup up abs my money is stuck

Terrible service by Nykaa fashion. Terrible delivery partners Shafowfax.
I demand for a refund of my money.

Nykka didn't deliver the product after getting payment
His Currier partner wow express are also fraud they didn't deliver the product and mentioned that they delivered and nobody is going to take responsibility for this kind of things I am very upset and I will never buy any of the product from Nykka because customer service & support are very very Cheep & poor.
My order details is Placed: Thu, 2 May
Nykka Order No # NYK-**************
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Courier Name: WowExpress
AWB #P*******412
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