M K.

On 16th November, I got a call from someone claiming She is from nykaafashion. Her name is Nidhi or Neha (+91 8481-*******) She told me there was a promo offer, where if I purchased items for INR 4999, I would get 40% cashback. In addition to that, I could choose an additional gift from the following products:

Dell Inspiron, Sony Bravia TV, Apple iPhone, Voltas AC, LG double door fridge.

They claimed that offer is from nykaafashion sales and promotion team and that I need to pay the amount of products not from the app(as it would be like any normal purchase and not the offer) but from Bank transfer.

So she said you will buy product from nykaa and do not proceed payment to nykaa app, she said ki aap screenshot lekr bhejo jo aapne nykaa per product liye hai aur total amount ka bhi screenshot bhejo (jo total amount 5140 rs tha) and she said mai aapka call meri regarding team se connect krti hu tab tak aap line pr raho. Phir kisi bande ne phone pr line join ki and he said apko ek QR link bhejenge aap ko waha payment krna hoga jo aap ne product liye hai uska, aur phir aapka gift appke product ke saath link krke aapko dispatch hoga. So I paid payment through gpay. (Total amount I paid him is 5140 rs via Gpay)

After payment they said sales promotion person will call me and confirm dipatch and then you can search the order ID on nykaafashion application as well.

The dispatch guy called from (*******076) and said that there is some GST issue that government is not approving using their GSTIN as the invoice for iPhone 12 128gb blue colour that I chose was in my name. So he insisted me to pay ******* and said you will get your money refund back after your order is once in your hand on delivery day.
(That's when I doubted ki ye fraud hai tou Maine mana kar diya paise dene se, aur maine kaha mujhe ye gift nhi chahiye mujhe mere paise return karo jo maine products ke liye bheje the with "gpay" and that amount is 5140 rs which is I gave for product from nykaafashion.

Nykaa.in
Your Order id- **************
Your Order is multiple products Rs:-5,140/- With your Gift item of iPhone 12 128Gb Blue Successfully Register and Transfer to Dispatch Team. Thanks For Shopping in Nykaa.in

My concern is without any support from nykaa/nykaafashion or data leaked by them how did those people know about my order history my address and all other personal details because that is one of the major reason I thought it was authentic.