I ordered their mixed bag of candy fruit slices... and what I got was a warm bag of sweaty wet 90% watermelon flavored slices. When I complained they stated they'd refund my money or send me another order. I wanted these as I used to get them as a kid 40 years ago... I even asked for specific flavors in my bag, which should be possible since it's a custom printed bag with dorky poems written on it, but what did I get yet again? Rather than put the flavors I requested(and I was even clear if they can't do that I preferred 100% raspberry for my replacement order) they sent yet another bag of mostly watermelon... hot and sweaty again because the geniuses there spend all the money on a custom bag rather than nice foam coolers with decent ice packs. So since they don't seem to give a rats behind I decided to leave them bad feedback. A simple solution to a problem they agreed to fix yet did the exact same thing again. You've been warned folks! And you will pay EXTRA for a tiny tiny'ice pack' that is rated to stay frozen for about 45-minutes... which means it is probably melted before it even leaves their facility on a truck. Pathetic. Sad. Ripoff.
The good. Nice packaging and yes even though you pay for it, good delivery service The bad the product is just not good. I have ordered quite a few times. I love nuts and keep hoping it will improve. But it just gets worse. The nuts are often soggy and nasty and sometimes over cooked and dry and crumble, the product is never the same, sometimes way to much salt sometimes almost no salt. Still have never had a really good bag. The web site is truly hard to use and does not allow you to go back to the section you are in thus you must start back at the beginning each search. The ugly. The people. Call in with a problem and they are plain nasty. Then they do you a real big favor and add a credit for the product to your account. Well a five dollar credit that is only good if I order again and pay the fourteen dollar shipping charge. Get the point there guaranty is useless. I have tried and tried and hoped but I now know I must shop elsewhere. BE WARE THERE WEB SITE IS FIXED AND ONLY GOOD REVIEWS ARE ALLOWED
Order a few things and we'll I'm very satisfied with my purchase! Fast shipping and a lot of flavor!
The Turkey jerky is high quality
I have placed several orders and haven't been disappointed. As soon as you place your order, they get it put together & shipped! Awesome!
They sell horrible products. Sometimes stale. I have even received open product and bit product. Will never order or buy from stands again.
I got these on an airplane, at least two in the tiny package was rotten. If this is the quality of your nuts, glad I found out now... gross.
I love this company always great value and product and is perfect for our very busy vet office. Thank u for fast shipping
Fruit slices were packaged wet and are a slimy blob. Normally good products, but don't buy these! See photo of the slimy blob.
I have purchased many times in the past the 18 lbs snowwhite pumpkin seeds, always received them in 3 5LB, a 2LB and 1LB vaccume sealed package.
Last one i ordered a month ago ariveds in a plastic bag (all 18 LB in one bag), that is not sealed, the seeds are chewy and not crisp as it was in the past, the seeds themselves also taste old, quality is not the same anymore.
Granola mostly rolled oats. Sickly sweet and very little fruit and nuts. The product source is also deceptive
Enjoyed the product.shipping costs are ridiculous. Paid for special packaging due to heat and then $9.99 to ship.
Horrible customer service... they don't care that they sent expired or rotten product, and they make you pay for shipping to return it! Never again!
Love this company! Best fresh or roasted nuts, best prices, best service!
I am very happy with my orders!
Thank you for your commitment!
My order came yesterday(friday). I was not disappointed these pecans were fresh and so good. I will reorder again thanks!
The beans would not sprout, if you research this the main reason is they are too old! The packages did not a best by date
It smells like irish cream but taste like plain coffee with a menthol after taste. I would not recommend this.
Horrible customer service! The guy at customer service gave me an attitude because I complain about my package being opened when it arrived
I wanted to try them out. What a disappointment, I ordered the variety pack, roasted almonds, hazelnuts, banana chips. The almonds were rancid! The banana chips, meh, I have had much better. For the price they charge, and no returns...never again. My local sources, Sprouts and Costco, are fresher, better quality and cheaper!
I had subscription first few months, most the time my snacks tasted stale. The only reason gave 2 stars is the flavor when not stale really good.
Very disappointed - Trail mixes are mostly cheap peanuts and raisins - not worth the cost. Also two days late on delivery with no updates available.
Answer: I had a gift order sent to a remote area on a reservation. My sister/friend was thrilled with her gifts and all was as ordered. I love this company and its variety of products.
Nuts.com has a rating of 2.2 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nuts.com most frequently mention customer service, next day and free shipping. Nuts.com ranks 2nd among Nuts sites.