Nuts.comReviews 350

OMG! I looooove the mini milk chocolate graham cookies! Starbucks used to sell a large similar cookie but discontinued it. BIG mistake! Please don't take this off your product list! I am addicted to their cashews, pistachios, itty bitty bars, and have bought granola, and other cooking necessities. Attached is just one of many orders I've placed. NUTS never disappoints!
Eileen

I thank you because my sweet tooth loves these site for all my candy needs thank you. Charles p.s. if your looking for some good sweet treats look here

Nuts. Com does not have reliable delivery. I placed an order 4/9 for delivery 4/11. After many emails and phone calls they finally reissued the order on 4/18 to be delivered 4/20. This morning I receive an email stating this order has been delayed also. Why offer your product if you can't deliver it? I will of course be purchasing another birthday gift but I'll never use nor recommend nuts. Com

Always a wonderful product and quick delivery - I was impressed with the wide variety of pantry items as well as snacks and candies

I'm a hard core repeat customer. This company is easy to order from, has a great variety of selections to choose from, has fast shipping, and good prices, and great customer communication.

I've had several issues with Nuts.Com. Most recently, I got a popcorn and nut mix that contained exactly 2 and a half nuts. When I notified them, they wanted labels, then numbers and asked me to mail them the labels. I declined. I also notified them of the free gift offer I was ordering from. I was charged $12.99 for what I was supposed to get free. Customer service Sarah offered no solutions and no help. She just kept asking for more from me. When I told them not to contact me any longer, Andrew, (I think), told me that I would miss out. No, I'm pretty sure I won't. You will miss my money.

I ordered snacks for my grandson to be delivered on Valentine's Day. Part was delivered, the cookies won't be delivered till 2 days later. No on notified me, I had to call. The weren't apologetic at all. Gave me a different reason than the tracking notice said. So matter a fact. I have ordered a lot from them in the past, but not anymore. Expensive and not worth it.

I bought $50.00 of candy, all terrible! They offered me half my order in credit for my complaint. I took them up on additional products which was also poor grade! I don't think its their fault, i think its the chinese factories in mexico turning out substandard food products. The old looking Christmas candy was the worst!All the same Lemon flavor and busted up and stuck together! Make quality products in the USA

Placed an order on December 2nd to be delivered on the 19th for my boss for the holidays. Received an email on the 18th stating it was running late on shipping but should go out in a day or two. When I didn't hear back I decided to call. I was told that my basket of nuts and cookies that I ordered were out of stock. How does that work. They weren't out of stock when I placed the order on the 2nd. How do you not have the items when you knew about them more than 2 weeks before. Now it's Friday 5 days before Christmas. It will cost me more to have something shipped express and be guaranteed by the holiday. I am so upset!. They are not reliable at all!

Used to order for years was very happy.not any more.the quality of the nuts in shell seem stale and old.Will not purchase from them anymore.I TRIED again.still stale and old. Especially the hazelnuts in shell.

This was my first time purchasing from this company. What a HORRIBLE experience! If I could give zero stars, I would! I was told 4 different times that my package would be delivered by the end of the day. No package was ever delivered. I started calling after a week to find out why it wasn't delivered. Just today I was told (again) it would be delivered by the end of the day. Well, it's the end of the day and still not here. I purchased before cyber Monday to avoid the mess…. Only to be mixed in the mess. So much for giving it as a gift to someone, when it never showed up. The phone reps are not helpful either. If you want to speak with a manager, they tell you that could take up to 3 days. WTH!?!
I will not ever be purchasing from this company again, nor would I ever recommend it to any one. Buyer beware!
I can't add a photo of proof of purchase since I never received what I purchased.

We received our $139 order and upon opening saw that Nuts.com failed to packed the box properly. No packaging material in the box allowed all of the bags and containers to tumble around during shipping squishing everything chocolate, and causing one the products which is packed in a clear plastic, non airtight box to burst open costing all the other containers in sticky goop and powdered chocolate.

Since some of the items we bought were meant as gifts for family, we washed the bags of as best we could.

In spite of this, the packaging was stained in an oily sticky residue and unsuitable for gifting.

Since we couldn't gift the treats we slowly have tried some of them ourselves only to find many of the different varieties of treats we ordered were STALE!

Thank goodness we didn't gift them! How embarrassing!

After numerous communications with Nuts.com employees, at first we were told that the order would be replaced.

Then I was told that I would only receive a $12.99 credit for the one product that opened during shipping squishing everything

Each new communication seemed to come from a different person who was unfamiliar with my previous communications. Some we signed with a first initial only, some first names and some with initials and none with actual job titles.

As a loyal customer of Nuts.com we have been flabbergasted as to how unprofessional the whole experience has been.

After my response to their last communication in which "CJ", informed me that I was to receive a $12.99 credit PayPal emailed me to say my entire order had been refunded.

So I guess Nuts.com is done with me.

And I with them.

Poor packaging. Poor communication. Stale product.

And no one seemed to really care!

Beware of buying food products from this company.

These low life animals sell nuts tainted with lead.

You will only find out they have sent you contaminated food when you read the bag of nuts.

Their Macadamia nuts are tainted with poisonous lead.

The trail mixes are healthy and delicious. They're great to take on the go They are always fresh. Nuts are anti-inflammatory for your health

I was so blown away that I'd made the order one day and received it in the next! Everything I've tasted is so fresh and delicious. I'm a fan forever.

NUTS.COM HAS THE BEST NUTS THAT YOU CAN PURCHASE ONLINE. THEY ARE ALWAYS FRESH AND DELICIOUS… THEIR CASHEWS ARE HUGE AND SO SO GOOD. THE ORGANIC PISTACHIOS ARE A FAVORITE OF MINE…
THEIR ORGANIC SELECTIONS ARE PLENTIFUL IN EVERY CATEGORY.
THEIR CHOCOLATE (BOTH DARK & MILK) COVERED NUTS AND FRUITS ARE EXCEPTIONAL AND ALWAYS FRESH.
THEY USE HEAT RESISTENT PACKING FOR CUSTOMERS LIKE MYSELF WHO LIVE IN FLORIDA.
THEREFORE I CAN PLACE ORDERS ALL YEAR LONG…
SHIPPING IS SO QUICK AND PROMPT.
YOU WILL NOT BE DISAPPOINTED…
FROM PANTRY TO FRIDGE THEY HAVE IT ALL..

Great customer service.
I was a total problem after a delivery to a wrong address that was not their fault and they took care of it without thinking twice and quickly. Good responses.

We just opened up our first order from Nuts.com. What a great treat! Everything was so fresh! My husband loved the RED COINS, they weren't hard like the ones you buy elsewhere, but very soft. Loved that fresh cherry flavor! That was the same story with the BANANA SALT WATER TAFFY. It was soft and flavorful, so good!
The fudge... oh my goodness... I ordered the CRANBERRY WALNUT FUDGE. It was decadent and delicious and again, so fresh. Also chose a lb. of the CHOCOLATE WALNUT FUDGE... excellent!
All in all we were thrilled with every product! Already looking at my next order! Highly recommend Nuts.com!