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Nuts.com

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Mississippi
1 review
0 helpful votes
Follow Michelle F.
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Nuts. Com does not have reliable delivery. I placed an order 4/9 for delivery 4/11. After many emails and phone calls they finally reissued the order on 4/18 to be delivered 4/20. This morning I receive an email stating this order has been delayed also. Why offer your product if you can't deliver it? I will of course be purchasing another birthday gift but I'll never use nor recommend nuts. Com

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Ray C.
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Do not honor email offers
February 27, 2025

I've had several issues with Nuts.Com. Most recently, I got a popcorn and nut mix that contained exactly 2 and a half nuts. When I notified them, they wanted labels, then numbers and asked me to mail them the labels. I declined. I also notified them of the free gift offer I was ordering from. I was charged $12.99 for what I was supposed to get free. Customer service Sarah offered no solutions and no help. She just kept asking for more from me. When I told them not to contact me any longer, Andrew, (I think), told me that I would miss out. No, I'm pretty sure I won't. You will miss my money.

Date of experience: February 21, 2025
Illinois
1 review
0 helpful votes
Follow Karen R.
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Late delivery
February 15, 2025

I ordered snacks for my grandson to be delivered on Valentine's Day. Part was delivered, the cookies won't be delivered till 2 days later. No on notified me, I had to call. The weren't apologetic at all. Gave me a different reason than the tracking notice said. So matter a fact. I have ordered a lot from them in the past, but not anymore. Expensive and not worth it.

Date of experience: February 14, 2025

Overview

Nuts.com has a rating of 2.2 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nuts.com most frequently mention customer service, next day and free shipping. Nuts.com ranks 2nd among Nuts sites.

service
159
value
158
shipping
163
returns
60
quality
154
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