Bulkfoods.com

I recently purchased a 5 lb bag of powdered kale to use in my healthy daily smoothie. The product menu suggests that this product is pure, natural and healthy, but makes no mention of the fact that it is a product of China. When I contacted them about my obvious concern and disappointment, I was never offered a refund and they defended themselves by saying that although they did not disclose it, that they didn't keep it a secret either. I immediately threw the expensive ground (whatever it is) in the trash and would not advise anyone that cares about what they consume to purchase from this company.

Sent me the wrong type of food from what I ordered. No returns of any kind. Not worth my time to try and contact them through the meager info they have on their website. I guess its a good business model to just let customers fall between the cracks. Never buying from them again, not to mention all their products have a prop65 warning on them! Have some poison with that treat!

I bought 20 lbs is Cardamon seeds. I had to throw them out, I opened the package after I month stored in my refrigerator to keep freshness. I buy and use and store them for over 1 years. These are the worst quality that I have bought, no fragrance, taste or smell when ground up or even when the package was opened, they will not let me return because of the 30 days passed. Never buy from them. I am cook and writer, I know my spices.

I purchased a 5 pound bag of Maple Nut Goodies from them as I had in the past. The product was so old it was not edible, like gravel! The company said that because the bag has been opened it was not returnable. Be aware that if the product is bad you can not return it. Find someone else to purchase from as they do not stand behind what they sell and do not care about the customer!

My first time ordering from Bulkfoods.com was flawless. I ordered seven products (September, 2019) - all one pound quantities of raw nuts and dried fruit. The website was a little awkward but functional.

After I ordered, I read some negative reviews and got worried I would have some problems. I usually read lots of reviews before I order anything so I felt kinda dumb that I didn't follow my usual routine.

In two days, I received my order. Everyhting was well packed in heavy plastic sealed bags, with resealable openings. I weighed all seven bags individually on our kitchen scale and they all weighed 16.3 to 16.4 ounces. I then opened each one and smelled and tasted each product. I was especially worried about the nuts being fresh but they were all fine.

I make my own trail mix and this order saved me about $2/lb when compared to what I can buy locally already mixed.

Perfect!

My local grocery store has stopped carrying bulk foods, so I gave bulkfoods.com a try. I ordered brown flax seed, chia seed, and walnuts, and threw in a few other things (goji berries, dates, and chocolate caramels because hey) in order to reach the $5 shipping limit. I put in the order April 4th and on the 7th received an email saying it had shipped. They shipped Priority so I got it 3 days later. The items were packed in heavyweight, sealed bags. I just finished decanting it all into storage containers and it's all good quality (the walnuts are better quality than my grocery store). Didn't bother storing the chocolate because it's been that kind of a week..

I was very skeptical after reading all the negative reviews. I think this company may have seen those reviews and turned over a new leaf in terms of business practice's. My friend and I placed our orders together and we ordered $83 worth of food and I will honestly say that all the food that we did receive olooks great and the order correct! I placed my order on 3/30/2020 Monday and it was here Wednesday early afternoon which is today April 1st ( no this is not a April Fools joke). I am completely satisfied with my purchase.

Having some difficulty finding bulk grains locally, I opted to give Bulk Foods a go. Initially I was a bit put off by the higher cost (and shipping) but wanted to explore them as a useable option for my needs. My first order was for their 8 & 12 grain cereals as well as packages of their raisins and dried cherries.
First the cereal - hugely disappointed, expecting more rolled grains both bags were heavily ladened with hard mullet and other bird seed like products :(. The 12 grain was closer in content to my local bird food store - relatively unusable (tried it but just could not do a 2nd go, offered it to the local birds and they passed as well). So the overall recommendation on the cereals - a firm no go.
Secondly the dried fruit - a good product all in all, no major complaints.
At the end of the day the higher cost of the products coupled with the out of pocket for shipping (not to mention the below average cereal) made my experience a one off and one not to be repeated.

Ok, I checked many sites looking for seeds/nuts/beans, and bulkfoods has really really good price. But the reviews are so bad so I hesitated for a while before place my first order. Got it yesterday and I checked 4 items out of the seven I ordered and it was very good quality from what I can tell. No issue at all. I popped the Amaranthseeds and mixed with peanut butter, my coworkers loved it. I will continue order from bulkfoods and hopefully I will not get issues like others. I will update after few orders to track the overall quality.

I will not order from these folks again. My mixed nuts with peanuts was 3/4's peanuts. And nothing was fresh. My second order I received stale almonds and mediocre Honey roasted peanuts. I was told there couldn't be a refund because I opened the bag! I asked "You know, don't you, that I have to taste the nuts in order to tell that they are stale?" so far no response. Do not order from these guys.

I ordered the powdered spinach, powdered kale, and dried orange peels. The spinach and kale powders were lighter than similar products I have purchased from other venders and that I have made myself, which I found odd. When I placed in a container, I started coughing, which was also odd. When I actually used it in baking, the taste was not palatable. The orange peel bag also came torn and customer service was quite difficult in addressing this.

The person who answered my phone call today was adamant that product country source info would not be divulged, per "higher authority".

Although we have previously made large purchases from their product line, basing them on where the stuff originated -- last was several years ago -- Info that has come to light in the interim from Mike Adams of NaturalNews.com, and others, has made it clear that those products that originate in China have potential to be contaminated with heavy metals/pesticides, or worse. It is highly improbable that I am singly aware in that regard; hence, the stonewalling of my own request for source info. It cannot be mere coincidence that bulkfoods is located on Lake Erie, where the Chinese import so much of their "stuff" into the U.S.

Having reviewed the feedback from others, it would appear that their packing and shipping quality must also have slipped badly of late. To add to what Cheryl M. Said, I also had stored multiple dehydrated items that reeked of SO2 when I recently checked some of them, namely the dehydrated apricots, apples, and other fruits. I'll second her statement re the soup base and beef/chicken (soy) bullion (half salt) which has badly deteriorated in flavor to the "yuk" stage. Surely there are other more trustworthy sources for similar foods. Doing a web search immediately since it appears I'll be dumping most of what I have. It will be worth paying more to know sources of what goes into my body if that is what is required

I am surprised at the bad reviews as I have ordered from them twice with no problems. Most recently was late yesterday afternoon - I placed my order and now have it in hand this morning before 10:30 AM. Order is correct and candy looks to be in good condition. Prices were much better than other online candy companies and they have a $5 flat ship rate for orders over $75. Other online candy companies had much higher shipping rates and slower delivery. Thanks, bulkfoods.com!

Ordered 5 lbs of raisins organic. Came to us infested with worms. They don't seem to care and are dragging their feet on refunding. The website looks like they operate out of their garage. I was hoping it was a mom and pop trying to do a good job. Turns out to be a big pile of garbage with poor (rude, careless) customer service run by someone with search engine savvy, since they come up #1 or 2 on every bulk search I do. If you are desperate and out of time, take your chances. Otherwise, take the time to find another company. It will probably save you time and money.

I bought 5 lbs. of pumpkin seeds from this company as a first-time buyer, because they had the BEST price! But, I understand why their prices are so great, because what you buy doesn't weigh what it is supposed to weigh. Upon receipt, I weighed the plastic bag they came in and it weighed only 4 lbs., including the packaging---a whole pound SHORT or 20% less than what I thought I was buying---a huge difference! I wrote to the company but have not yet received a reply. If you order from them, be sure to weigh your order when you get it. You will probably be surprised.

I almost didn't order from BulkFoods because of all the terrible review but I have to say, they have always been SUPER with me. I think their website is a bit confusing when adding "billing" and "delivery" addresses so I can understand how some people's orders got shipped to the wrong address. I must say, however, that a representative called from BulkFoods to verify my shipping address before they processed my first order. I have ordered numerous times from them and the quality is always top-notch. Also, their $5.00 shipping on any weight order is absolutely a steal. Not only can you order 50 lbs and have it shipped for 5 bucks, it is 2 day shipping! Don't let the negative reviews scare you off this company. Give them a try.