The person who answered my phone call today was adamant that product country source info would not be divulged, per "higher authority".
Although we have previously made large purchases from their product line, basing them on where the stuff originated -- last was several years ago -- Info that has come to light in the interim from Mike Adams of NaturalNews.com, and others, has made it clear that those products that originate in China have potential to be contaminated with heavy metals/pesticides, or worse. It is highly improbable that I am singly aware in that regard; hence, the stonewalling of my own request for source info. It cannot be mere coincidence that bulkfoods is located on Lake Erie, where the Chinese import so much of their "stuff" into the U.S.
Having reviewed the feedback from others, it would appear that their packing and shipping quality must also have slipped badly of late. To add to what Cheryl M. Said, I also had stored multiple dehydrated items that reeked of SO2 when I recently checked some of them, namely the dehydrated apricots, apples, and other fruits. I'll second her statement re the soup base and beef/chicken (soy) bullion (half salt) which has badly deteriorated in flavor to the "yuk" stage. Surely there are other more trustworthy sources for similar foods. Doing a web search immediately since it appears I'll be dumping most of what I have. It will be worth paying more to know sources of what goes into my body if that is what is required