Received my order in four weeks. Pants fit perfectly and are comfortable.
We did not experience any problems with our order.
Great folks to deal with. All my questions were promptly answered. The product is superb!
Good product, I've been wearing them frequently, they arrived when promised too
Had a lot of items from Northbound Gear, all are excellent
I like the pants was a little disappointed in how long it took to get them here
No replies to phone call or email, when asking about delayed shipment
Product is fine
I love my Adventure Pants. They're good quality, light, but warm and keep me dry.
Shipped quickly for a package from China. Pants seem well made despite being of Chinese origin.
Happy with product, might order another pair one day
Quality products let down by slow delivery and customer services.
Why dont you respond to messages? What terrible service…where is my order ORDER #107974? When will it arrive?
Its a shame, and frankly a foolish approach, to make marketing spam a priority over customer service…happy to take my hard earned money, not happy to provide the products or service…
Id never treat my customers this way, they mean everything to any successful business
Thanks for offering me a discount much appreciated in these hard times
Delivered on time. The pants are comfortable, svelte and well made.
Took an extraordinary long time to receive the order.
Great quality trousers in a size that fit my son's long legs. He loves them
Would have liked to try one size larger, but went with website recommendations for fit.
Fabulous walking trousers. Warm comfortable and waterproof
The experience was very good no issues with delivery
Overview
Northbound Gear has a rating of 3.3 stars from 1,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 2nd among Outdoor Clothing sites.
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Business History
The Northbound Gear Family is a small but mighty team of 12 movers and shakers from around the world. We span 6 continents and speak a combined 7 languages. A truly global team brought together for the sole purpose of creating the highest quality sustainable apparel on the planet.
HOW WE STARTED
As three outdoor enthusiasts, we set out on a mission to design innovative outdoor apparel that is durable, comfortable, & stylish.
The company name, Northbound Gear, symbolizes what we stand for. We are always moving forward and never looking back. From our products to our lifestyle, we strive to be the best we can possibly be, and design the best products to enhance your next outdoor adventure.
We are constantly field testing, noting customer feedback, and improving our designs so we can create the best possible products in the world. As a rule of thumb, If we won't wear it, we won't sell it!
If you have any feedback about your purchase or have any product ideas you would like to see us design, we’d love to hear from you!
Contact us and let us know how we can serve you better.
Onwards & Upwards!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members