Questions are answered seriously and in good time.
Hi there! I've returned the pants. Please exchange for size 10, regular length. Thanks!
Another nice trouble free ordering process and delivery experience.
We both love our pants. Perfect for doing chores as they give us a lot more mobility.
Great but. Too many follow up emails!
Oh just got another
I've been emailing and calling company to get an exchange with no response. How unfortunate!
Waiting for cold and wet to know how good my trousers are.
The garment is Comfortable, warm and fits just right.
Northbound gear suggested picking the smaller size if between sizes.
Worked out well
Fit well not tested how waterproof they are as of yet
Not very au fait with online shopping websites but this was easy enough to navigate my way through.
Very clear description of the item that I was shopping for, women's "Explorer" summer pants.
Good quality, easy to order, very happy with product
I ordered two pairs of pants for my husband and they came quickly. He loves them.
Was easy to use site and have good info on products
My boyfriend loves them! Only thing was long shipping delay but otherwise experience is nice!
This is my second pair of the women's adventure waterproof lined pants and I love them!
Very impressed with this gear - sizing is bang on and delivers what has been described
All was good. Exchange received as requested. Thank you
Overview
Northbound Gear has a rating of 3.3 stars from 1,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 2nd among Outdoor Clothing sites.
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Business History
The Northbound Gear Family is a small but mighty team of 12 movers and shakers from around the world. We span 6 continents and speak a combined 7 languages. A truly global team brought together for the sole purpose of creating the highest quality sustainable apparel on the planet.
HOW WE STARTED
As three outdoor enthusiasts, we set out on a mission to design innovative outdoor apparel that is durable, comfortable, & stylish.
The company name, Northbound Gear, symbolizes what we stand for. We are always moving forward and never looking back. From our products to our lifestyle, we strive to be the best we can possibly be, and design the best products to enhance your next outdoor adventure.
We are constantly field testing, noting customer feedback, and improving our designs so we can create the best possible products in the world. As a rule of thumb, If we won't wear it, we won't sell it!
If you have any feedback about your purchase or have any product ideas you would like to see us design, we’d love to hear from you!
Contact us and let us know how we can serve you better.
Onwards & Upwards!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gerard,
Thank you for sharing your experience! It's great to hear that you found the website easy to navigate! We appreciate you for leaving a 5-star review! If you have any questions or need assistance with anything in the future, feel free to reach out.
Happy shopping!