• CozyWinters

CozyWinters

Overview

CozyWinters has a rating of 4.7 stars from 9,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, free shipping, and heated gloves. CozyWinters ranks 1st among Jackets sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.4%
Positive
35
Neutral
4
Negative
2
1
See all photos

What reviewers want you to know

Positive highlights

  • Get-A-Grip Ultra Due North ice cleats are the best for city wear.

Critical highlights

  • When I called, customer service they said no exchanges or returns after the 30 days.
How would you rate CozyWinters?
Top Positive Review

“Heated desk blotter”

Greg D.
1/18/24

Products presented clearly and completely online. Price and shipping seemed reasonable. Ordering was quick and easy. Delivery progress was updated by email and arrived at the early end of time frame promised. Heated desk pad appears and performs exactly as presented online. Experience is so good it's worth the time to write a review. Thanks~

Top Critical Review

“Doesn't work”

Lynn C.
11/12/23

The control does not work, and I'm so disappointed. How do I go about getting it replaced with one that does work? I've have two techie people look at it, and they assure me the thermostat/timer control must be defective.

Reviews (9,707)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (85) ice cleats (11)
Thumbnail of user gregd924
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Products presented clearly and completely online.
Price and shipping seemed reasonable.
Ordering was quick and easy.
Delivery progress was updated by email and arrived at the early end of time frame promised.
Heated desk pad appears and performs exactly as presented online.
Experience is so good it's worth the time to write a review. Thanks~

Thumbnail of user charlesd2209
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Fast delivery. Heats very quickly. Work's perfectly under fitted sheet. Wish I had purchased years ago. Now I can't live without it.

Thumbnail of user hansd73
1 review
0 helpful votes
January 6th, 2024
Verified purchase

The floor heater is working very nicely. The heating element was ordered to fit under a 5'x7' rug. The installation instructions call for the non slip pad to be 1" longer than the heating element and 1" shorter than the rug over it. This means the length and width of the heating element should be less than 44"X 80" ( 4" less than the rug in each dimension) The heating element was larger than that preventing the full 1" margin on each laver. It was tricky to get the rug perfectly placed to cover the nonslip pad when it was cut to the recommended size.

Thumbnail of user justing890
1 review
0 helpful votes
January 27th, 2024
Verified purchase

Came in quick timing, the seats are individual unlike the picture, you will need 2 cigarette ports to use both. Super comfy seats and they warm up quickly.

Thumbnail of user maryf3189
1 review
0 helpful votes
December 8th, 2023
Verified purchase

I have purchased several heated gloves from Cozy Winters. This purchase was for a "close out" item. I expected the gloves to be the same as my previous purchase since it was the same manufacturer. I am disappointed because the fingertips of the gloves do not provide touch screen capability. Also, the battery does not stay attached to the connector, so I need to constantly push the battery back into the connection. Thirdly, the pocket for the battery is on the side instead of the back of the glove. This makes it more cumbersome to slip inside the glove. I am very disappointed in this purchase.

Thumbnail of user williamm6019
1 review
0 helpful votes
January 7th, 2024
Verified purchase

No hassle getting a replacement after doing a few things on their checklist. The tested replacement works.
Thank you

Thumbnail of user lindas6682
1 review
0 helpful votes
March 18th, 2024
Verified purchase

The online ordering experience was pleasant. Website is very user friendly

Thumbnail of user sallyv104
1 review
0 helpful votes
November 26th, 2023
Verified purchase

Have used this company before and never returned anything, but this item is not

Thumbnail of user chasec160
1 review
0 helpful votes
December 19th, 2023
Verified purchase

I received my Moose SCRUSHER on time, and it seems like it is fantastic quality! Can't wait to use at our mountain home.

Thumbnail of user kathis114
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Great customer service, quick delivery, great product

Thumbnail of user frankl1726
1 review
0 helpful votes
March 20th, 2024
Verified purchase

My wife just love's the heated seat. It has keep's her warm at work.

Thumbnail of user sandyk366
1 review
0 helpful votes
January 29th, 2024
Verified purchase

The heating pad for feet works as described. I would purchase again.

Thumbnail of user dariab45
1 review
0 helpful votes
January 20th, 2024
Verified purchase

I haven't worn them yet but I'm sure they will be easy to put on

Thumbnail of user theresam1429
1 review
0 helpful votes
November 28th, 2023
Verified purchase

Very good time for receiving. They even called making sure that I planned to order 2 as it was within minutes that I did another ordering of a heated seat cover.

Thumbnail of user suzanneg520
1 review
0 helpful votes
January 26th, 2024
Verified purchase

My Yaktrax order arrived and I can't wait to try them out. I found out after I ordered them that several friends also have them and raved about them, so I am glad to know I made the right choice.

Thumbnail of user francesf422
1 review
0 helpful votes
December 9th, 2023
Verified purchase

I ordered a boot scraper for my husband, but since it's a gift we haven't used it yet - it looks perfect in the box and seems very sturdy and well made. It arrived quickly.

Thumbnail of user jonathani201
1 review
0 helpful votes
November 3rd, 2023
Verified purchase

I ordered heated pants for my wife since she is constantly cold. The pants arrived very fast. They are perfect size and super comfortable.

Thumbnail of user cindya654
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

It was fine since I already knew what I was looking for.

Thumbnail of user blairl53
1 review
0 helpful votes
December 26th, 2023
Verified purchase

The products I ordered were great! Both were gifts and the people love them. Thanks!

Thumbnail of user charlottep508
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

The rug heater really warms up my bedroom on these cold winter mornings and my cat thinks it's the best thing everyone

Thumbnail of user dk501
1 review
0 helpful votes
December 19th, 2023
Verified purchase

Great products. Great service. I am warm and cozy

Thumbnail of user peterh2457
1 review
0 helpful votes
December 19th, 2023
Verified purchase

Product was in great shape and shipped very fast. Thank you!

Thumbnail of user kevins3563
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Loving my heated jackets! Arrived on time with good customer service whenever I had a question. I'll be back!

Tip for consumers:
Lower the price on the battery packs. You charge $50 but they're only $17 on Amazon!

Products used:
Heated jackets

Service
Value
Shipping
Quality
Thumbnail of user bradfordh54
2 reviews
1 helpful vote
November 7th, 2023
Verified purchase

One room in my home is a challenge to keep warm during Wisconsin winter. Added the under rug heat for an 8x10 rug and the room is now comfortable. I'm very happy with this product.

Thumbnail of user lynnc1015
1 review
0 helpful votes
November 12th, 2023
Verified purchase

The control does not work, and I'm so disappointed. How do I go about getting it replaced with one that does work? I've have two techie people look at it, and they assure me the thermostat/timer control must be defective.

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From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.

Business History

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.

Company Representative

Thumbnail of user caler1
Cozy W.
Customer Service
Typically does not respond to reviews
Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.

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