Northbound Gear's website is easy to navigate. Their descriptions and dimensions are very clear.
Customer service was great. Loved the pants. Shipping took forever!
Found the fleece lining on trousers really warm and waterproof
Great gear, re-ordered more. Does what it says on the tin, info and advise all good.
I love the environmental friendly packaging. No plastic. That's awesome.
Item arrived 14 days after promised delivery date.
My son received in Vancouver. He likes it a lot. Delivery was quick
Easy to order
Very comfortable. Legs are on long side when ordering.
Really good from point of ordering to wearing, excellent fit and comfort.
Hello Colin!
Thank you so much for awarding us with a perfect 5-star rating! Our aim is to provide great service and quality, and I'm happy to know that we're on the right track!
If you ever need any assistance in the future or have any questions, please feel free to reach out to us. We're here to help!
Website easy to use. Goods arrived promptly in good condition
Thank you so much for your fantastic feedback, and we truly appreciate the 5-star rating, Sue!
We're thrilled to hear that you found our website easy to navigate and that your goods arrived promptly and in excellent condition. Ensuring a seamless and efficient shopping experience is always our goal, and we're delighted that we could meet your expectations.
If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction with our products and services!
Product up to description but fit a little tight when you have strong legs for your overall height
Over all excellent. Took awhile to get here though.
Good job. Got here quick. They fit well. I would buy them again
Long shipping delay but probably due to time
Of the year. Otherwise great
Hi Mr. N!
Thank you ever so much for your incredibly generous feedback and for bestowing upon us the honor of a 5-star rating! We are absolutely thrilled to learn that you found our platform to be swift, straightforward, secure, and a breeze to navigate.
Wishing you a splendid day ahead!
Great response to my questions. They're on top of things.
Really easy, great customer service and prompt delivery.
Met shipping performance as described when ordered.
I received my outdoor equipment and it's exactly as advertised.
Hi Razvan,
I'm thrilled to hear that you received your outdoor equipment and that it met your expectations. Thank you for taking the time to share your positive feedback and for awarding us a 5-star rating!
Should you have any further inquiries, require assistance, or wish to provide more feedback, please do not hesitate to reach out. We're here to ensure your experience with us remains outstanding.
Overview
Northbound Gear has a rating of 3.3 stars from 1,679 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 2nd among Outdoor Clothing sites.
Instant Feedback
Business History
The Northbound Gear Family is a small but mighty team of 12 movers and shakers from around the world. We span 6 continents and speak a combined 7 languages. A truly global team brought together for the sole purpose of creating the highest quality sustainable apparel on the planet.
HOW WE STARTED
As three outdoor enthusiasts, we set out on a mission to design innovative outdoor apparel that is durable, comfortable, & stylish.
The company name, Northbound Gear, symbolizes what we stand for. We are always moving forward and never looking back. From our products to our lifestyle, we strive to be the best we can possibly be, and design the best products to enhance your next outdoor adventure.
We are constantly field testing, noting customer feedback, and improving our designs so we can create the best possible products in the world. As a rule of thumb, If we won't wear it, we won't sell it!
If you have any feedback about your purchase or have any product ideas you would like to see us design, we’d love to hear from you!
Contact us and let us know how we can serve you better.
Onwards & Upwards!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Outdoor Clothing Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Janine,
We're thrilled to hear that your son enjoyed his birthday gift and that it was well-received in Vancouver! We take great pride in ensuring quick and efficient delivery to our customers, and it's heartwarming to know that your son had a positive experience with his gift.
If you ever want to explore more gift options for special occasions or have any other inquiries, feel free to reach out to us. We're here to assist you in making every gift-giving experience memorable and enjoyable. Thank you for choosing Northbound Gear for your son's birthday gift and especially for leaving us a 5-star review. We hope to continue exceeding your expectations in the future!
Have a great day!