NorthAmericaHVAC

Terrible company to do business with. Buy elsewhere. Their reason for not accepting a return is because the part I bought was not installed by a professional. No where, in their return policy, does it state that! They only tell you that AFTER you install it and then try to return it if it doesn't work or is not the correct part. Do not do business with this company! They are a fraud.

I was in hurry to get a control board for my furnace that I didn't bother to read the reviews. This company offered the cheapest so I placed my order. It came on time but the problem is...they sold me a bad board. I ordered another one from a different company and all is warm and toasty now. After reading the reviews I'm not going to go through the hassle of trying to get my money back.

I bought I HVAC blower motor from them that they said was a genuine factory replacement.
It turned out to be the wrong part but they refused to take responsibility for their mistake.
They tried to charge me 50% restocking fee which I refused to do. The credit card company sided with me and in the end NorthAmericaHVAC got nothing.
Stay away from them.

We ordered a Furnace Exhaust Inducer Motor through Amazon and paid for expedited shipping because we were in dire need for this part to avoid the 10 degree freezing weather. According to this company expedited shipping means it can take up to 2 weeks lol. So that's exactly what happened they took our money and sent the item that we needed ASAP, 2 weeks later. I'm pretty sure standard shipping would have been faster than that. Disgusting absolutely disgusting way to cheat and treat your customers. We wont be doing business with them ever again.

Mitch with A Sullivan Plumbing here. I ordered a gas valve from these guys, it was defective and they said sorry we can't help you.

Shipped correct part but overcharged on shipping. Refused refund saying delivery was fast enough (took 4 days instead of 2 days). Claims to be religious but are scamming customers out of priority mail fees. Ordered from the Ebay site of NorthAmericaHVAC.com (bluestang5)

Avoid this company. Like most reviews on here, they advertise one product and send you another and say it's your fault. I ordered a condenser fan motor by the exact part number and they sent one that they say is a manufacturer substitute. It wasn't even a close match. Then if you return it they charge you a restocking fee. The only reason they're still in business is because they scam people out of their money.

After receiving the replacement Part from North American HVAC, from Sellersburg, IL.I read the reviews online, and I was shocked to read that many, have had the same exact issue and problem I experienced, they "surprising" sent the wrong part.<< check website: <>

They apparently have a history of doing so, I logged onto the website 07/01/2023, and the company was...claiming for some religious observances, which I respect, the the web page was down and they they were unavailable. Bottom-Line: They appear to be deceptive and doing dishonest business., STAY AWAY!

Beware and Good luck working with North American HVAC.

Brett C.

The website lured you to order at a low price, Then support team emailed you to ask you to confirm your order, and after you replied to the Email, he lied that he had not received it. Even he confirms your order and then delays delivery, which may actually be no delivery at all. When you ask again, he cancel your order again on the grounds that you did not reply to the email, when in fact there is no such email.

I ordered Carrier 1hp blower motor, model HD52AR275 for a total of $475. They sent a Rescue EZ13 1hp motor which costs about $240 most places. I even comfirmed the order on the phone and by 2 additional e-mails. Buyer beware! All that stuff about being closed on the Sabbath, one would expect them to be honest. Not the case. Again, buyer beware!

Received bubble envelope with crushed circuit board. Paid for next day because I needed the part. I didn't need a damaged circuit board and then to be told with the visible crushed packaging and relay that it would cost 20% to restock and I pay to return it. Well, check your circuit boards because you might just get this damaged one after restock. Sharon obviously is not interested in responsible customer service. I sent 6 photos followed by 3 more of obvious damage and she refuses to see! I guess, what's just another unhappy customer to this disrespectful and unethical company.

This is another review about this terrible company, selling inferior parts along with terrible customer service.
As a 74 year old Senior in Prince George, B. C., I wish I had read the reviews from others, of this unbelievably poor service company before I purchased anything from them. I would never have done business with them. As it is they have caused me nothing but grief and financial loss.
They continue to refuse to refund my money or to supply me with a working furnace part to replace the defective part I returned to them.
Please, for your own financial health and well being, stay far away from this company.

Ordered an item through Amazon and they said it was shipped via FedEx. Package never arrived and customer service will not replace item or issue a credit. You can't speak to anyone it is all email or live chat. Poor company to deal with, will never purchase from them again.

Ordered a coleman, the then drop shipped me a totally different unit and swore it was what I ordered, I asked them to show me where the web page stated that they had the right to substitute parts.
Long story short they made me pay $300 to send it back and have never sent me a cent, I got screwed for nearly a thousand dollars.
Please please please use anyone else for your HVAC needs, these are the worst people on the internet. And the way they portray themselves as Christians, what hypocrisy.