I ordered over $200 worth of clothes, all tops. Out of 14 tops only 3 fit. All were ordered as a small, which is my size. They fit mostly big and not the shape, material as shown. Very disappointed. I went to return $187 worth of clothes and they had me fill out the form and then said they would email me within 48 hours with instructions. The email states that the return center is in China and that return times are lengthy. The buyer is also responsible for all shipping/customs cost and it is quite a substantial cost. In compromise they want to just give you a 15% refund. Great! Now I have a bunch of weird fitting tops and am out $162. Worst place ever!
I was robbed! Site promised delivery in 3 weeks, free shipping over $75. Got 1 item of 4 after a month, took 2 months for item 2 &3. Still waiting for gloves, item 4. Cheap sprayed on smelly polyester scarf, not plush yarn scarf shown in ad=item I. Items 2 & 3 were thin, cheap imitations of shoes in ad. I was Shanghai'd! Larger order=increased profits for shoddy exports, that's why free shipping hook is added! Still waiting for holes after 8 weeks!
EDIT: Noracora is now holding my refund hostage! They will ONLY give it to me if I take down this review! What does that tell you about their business practice? DONT believe a single positive review about this company, clearly they are paying for them!
Ladies... everything you see on their site is a printed image on weird material!
Like if you picked up a white shirt and printed a picture of a sweater on it - that's what you should expect from Noracora! They are a scam.
The clothes are cheap and falling apart. The ones i got were dirty and previously worn!
They will not help you if you have an issue. They'll offer you a pittance of what you spent, and then if you return things, they'll claim they lost it, or it never arrived, and then you'll be out all of your money AND the merch.
Just save yourself the headache and anxiety, please!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
You can email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
I don't know why I keep ordering from these cheap Facebook clothing sites. I received my order of 4 plus size shirts. All too small even tho I ordered a size larger than I usually wear. Fabric is cheap, thin, and if the body of the shirt fit me, then the arms were too tight. The proportions were all wrong. Save your money. The clothes are made all wrong.
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I've shopped online many times and this was a horrible experience the clothes didn't fit and you have to pay for shipping back to china if you want to return. They will give you 15 dollars on 120.00 if you dont want to go through the hassle. Please believe me it's not worth it, buy local you can save yourself a headache and a half. And best case scenario you will have comfortable clothes and less stress
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The email address and phone number are bogus.
I ordered after seeing the add on Facebook (I think). It has been 3 weeks since I ordered so tried to track my order. Just keeps searching with no result. So I thought I would check reviews... which I usually do prior to not after. Sad to say I think I lost a bunch of money because I made a big order!
Don't chance it!
I ordered a large order from Nora Cora and they came in very slowly over 6-7 weeks. The quality was terrible and the sizing was all over the place. There is apparently no way to return anything to complain. I would never buy anything else from them Everything comes in without a label or washing instructions also.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
You can email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
Clothing looks nothing like the picture. Then they tell you in order to get a refund you have to ship all the way to China and pay for it. Aldo pay customer fees to get in into the country. They say all this just to say... "so we'll help you avoid all that and just give you 15% refund." It's a scam. They're thieves. They will take your money and not care. They wont even respond to my emails in order to get the Chinese return shipping address I've asked for it twice.
I spent $200.00 for 3 items on Black Friday, I just got the sweater dress, the shirt is lost somewhere and the jacket has never shipped. I have contacted the company numerous times only to get the message to be patient. Well I am done with being patient, the last email I sent this month was asking for my money back and I got an email that someone would contact me in the next 24 hours and nobody contacted me. DO NOT BUY from this company they are scammers.
Thank you for your feedback.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?
We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Have a good day!
I had three items out of stock AND no one told me! They will keep your money if you don't track your orders! You have to demand a replacement and then when the replacement is out of stock, search your status again because they will not tell you! Then demand a refund! What a mess! Orders were two months ago and I'm still chasing them down! No email updates, nothing! It is up to you to go back and search their site for your order status then reach out to them. Terrible customer service!
I ordered a Khaki comfy sweater, when the item arrived which it took an additional 2 weeks for my items. I was told after several attempts to have some type of communication that this was a item which was in high demand (I strongly disagree)
Dear customer
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced.
After verification, we have not received your previous inquiry. You first contacted us on October 30. We have email and 24-7 Live Chat service now. We always strive to provide prompt and efficient service to our customers.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Upon checking, this item is hot sale item, it was slightly delayed before shipping, but it has been delivered within 20 days of placing your order. You can check our shipping policy in https://noracora.com/information/shipping-delivery
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
We want to assure you that we strive to provide accurate and representative images of our products on our website. Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Purchases can be returned for refund, we have sent return label to your email address on Oct 30th, you can return the item to us for refund.
Again, thank you for reaching out to us on here. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
Products trickled to me over a 2 month period. Sizing is so inconsistent I can only wear one of the three items I ordered.
Due to the problem with shipping and sizing I would not recommend buying here.
All is well unless you get an order that there's something wrong with been trying to get this sent back to China is a real joke you're stuck with it and they'll offer you 15% of whatever your or order is back which is nothing and I think it's a total rip off it's too bad because some of their clothes are really cute but if you get a wrong size or if something is wrong with your order forget it
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I took careful photos. As I tried to save money the shipping went higher. That is very cheating way to grab a dollar.
They are cheats and will not work with you on THEIR FAULT.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused.
We want to assure you that we are a legitimate company. We regret to hear that the fabric does not meet your expectation. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department.
Regarding the size issue, we shipped the size according to your order. Please note that our size chart is not universal. There is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Regarding the shipping cost, it depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process. We now offer free standard shipping when the order amount after the discount is over $99. Upon checking, your order amount after discount is less than 99$, so your order has a shipping fee. The shipping fee was charged when you complete the order.
And according to our return policy, the buyer is responsible for the return shipping cost. Currently the return shipping fee of each US return parcel is 7.99$, which has not increased, we noticed that you have accepted our compensation to keep the item. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy.
Thank you for taking the time to share your feedback with us. We strive to provide our customers with high-quality clothing at fair prices. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
The colors and sizes are misleading
The pink boho dress appears to be slightly below knee and at 5'4" drags the floor. Blue 2 pc dress is cheap made, fabric itches, It looks pretty but is so cheap made. The purple is more grey purple, not black and pretty purple, earring( free gift are blurry print). Can get better for less money at Walmart
I didn't realize that this company was located in China. I took over 2 months to get my partial order. I ordered 4 items and got 2 but but was still charged for the 4. I ordered small and these sweaters would fit someone who wares large. One of the sweaters was nothing like it shows on the models such a flimsy knit. I'd send these back but it would cost more in postage than the sweaters are worth! I wish I would have read the reviews before I ordered from them!
I received the wrong color of shoes that I ordered online here, your response could not have been better. Full refund, sent me a return label so there are no shipping charges in any way. They were very polite, knowledgeable, and helpful. Nothing to improve in this online boutique.
We bought some shirts here with my sister on the internet, they arrived very well. I always follow good offers and fashion advice, recommendations, when it comes to needing an event it saves a lot of time.
This is my first time to order anything from you. But, so far everything has been super simple. I am very happy with my tops. They fit, they wash & dry well. I'm sure I'll be ordering more in the future.
Even with the current delays, this online boutique managed to get my order delivered quickly. My favorite shirt arrived safely. Communication was clear and objective. Thanks, keeping me updated meant a lot.
Fabulous online clothing store there are affordable, beautiful clothes that are worth your while and many great discounts throughout the year. With a little more you can get free shipping! I love this internet store!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Noracora has a rating of 3.1 stars from 11,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique and good quality. Noracora ranks 11th among Women's Clothing sites.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!