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Noracora

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Michigan
1 review
0 helpful votes
Follow Nichelle C.
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Weird fit and terrible return policy
July 4, 2022

I ordered over $200 worth of clothes, all tops. Out of 14 tops only 3 fit. All were ordered as a small, which is my size. They fit mostly big and not the shape, material as shown. Very disappointed. I went to return $187 worth of clothes and they had me fill out the form and then said they would email me within 48 hours with instructions. The email states that the return center is in China and that return times are lengthy. The buyer is also responsible for all shipping/customs cost and it is quite a substantial cost. In compromise they want to just give you a 15% refund. Great! Now I have a bunch of weird fitting tops and am out $162. Worst place ever!

Date of experience: June 4, 2022
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Illinois
2 reviews
11 helpful votes
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I was robbed! Site promised delivery in 3 weeks, free shipping over $75. Got 1 item of 4 after a month, took 2 months for item 2 &3. Still waiting for gloves, item 4. Cheap sprayed on smelly polyester scarf, not plush yarn scarf shown in ad=item I. Items 2 & 3 were thin, cheap imitations of shoes in ad. I was Shanghai'd! Larger order=increased profits for shoddy exports, that's why free shipping hook is added! Still waiting for holes after 8 weeks!

Date of experience: December 15, 2019
Canada
1 review
0 helpful votes
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DO NOT BUY!
July 3, 2021

EDIT: Noracora is now holding my refund hostage! They will ONLY give it to me if I take down this review! What does that tell you about their business practice? DONT believe a single positive review about this company, clearly they are paying for them!

Ladies... everything you see on their site is a printed image on weird material!
Like if you picked up a white shirt and printed a picture of a sweater on it - that's what you should expect from Noracora! They are a scam.
The clothes are cheap and falling apart. The ones i got were dirty and previously worn!
They will not help you if you have an issue. They'll offer you a pittance of what you spent, and then if you return things, they'll claim they lost it, or it never arrived, and then you'll be out all of your money AND the merch.
Just save yourself the headache and anxiety, please!

Date of experience: June 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Louisiana
1 review
0 helpful votes
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Trash
July 25, 2021

I don't know why I keep ordering from these cheap Facebook clothing sites. I received my order of 4 plus size shirts. All too small even tho I ordered a size larger than I usually wear. Fabric is cheap, thin, and if the body of the shirt fit me, then the arms were too tight. The proportions were all wrong. Save your money. The clothes are made all wrong.

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2021
Jules R. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Louisiana
1 review
4 helpful votes
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Don't do it!
February 25, 2021

I've shopped online many times and this was a horrible experience the clothes didn't fit and you have to pay for shipping back to china if you want to return. They will give you 15 dollars on 120.00 if you dont want to go through the hassle. Please believe me it's not worth it, buy local you can save yourself a headache and a half. And best case scenario you will have comfortable clothes and less stress

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Louisiana
1 review
17 helpful votes
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Scam
April 30, 2019

The email address and phone number are bogus.
I ordered after seeing the add on Facebook (I think). It has been 3 weeks since I ordered so tried to track my order. Just keeps searching with no result. So I thought I would check reviews... which I usually do prior to not after. Sad to say I think I lost a bunch of money because I made a big order!
Don't chance it!

Date of experience: April 30, 2019
North Carolina
2 reviews
1 helpful vote
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I ordered a large order from Nora Cora and they came in very slowly over 6-7 weeks. The quality was terrible and the sizing was all over the place. There is apparently no way to return anything to complain. I would never buy anything else from them Everything comes in without a label or washing instructions also.

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
2 helpful votes
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Do not order from them
January 14, 2022

Clothing looks nothing like the picture. Then they tell you in order to get a refund you have to ship all the way to China and pay for it. Aldo pay customer fees to get in into the country. They say all this just to say... "so we'll help you avoid all that and just give you 15% refund." It's a scam. They're thieves. They will take your money and not care. They wont even respond to my emails in order to get the Chinese return shipping address I've asked for it twice.

Date of experience: December 15, 2021
Missouri
1 review
2 helpful votes
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I spent $200.00 for 3 items on Black Friday, I just got the sweater dress, the shirt is lost somewhere and the jacket has never shipped. I have contacted the company numerous times only to get the message to be patient. Well I am done with being patient, the last email I sent this month was asking for my money back and I got an email that someone would contact me in the next 24 hours and nobody contacted me. DO NOT BUY from this company they are scammers.

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

California
1 review
1 helpful vote
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Do NOT trust them!
November 10, 2021

I had three items out of stock AND no one told me! They will keep your money if you don't track your orders! You have to demand a replacement and then when the replacement is out of stock, search your status again because they will not tell you! Then demand a refund! What a mess! Orders were two months ago and I'm still chasing them down! No email updates, nothing! It is up to you to go back and search their site for your order status then reach out to them. Terrible customer service!

Date of experience: October 11, 2021
Maryland
1 review
0 helpful votes
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I ordered a Khaki comfy sweater, when the item arrived which it took an additional 2 weeks for my items. I was told after several attempts to have some type of communication that this was a item which was in high demand (I strongly disagree)

Date of experience: November 1, 2023
Miss W. Noracora Rep
over a year old

Dear customer

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced.

After verification, we have not received your previous inquiry. You first contacted us on October 30. We have email and 24-7 Live Chat service now. We always strive to provide prompt and efficient service to our customers.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Upon checking, this item is hot sale item, it was slightly delayed before shipping, but it has been delivered within 20 days of placing your order. You can check our shipping policy in https://noracora.com/information/shipping-delivery

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.

We want to assure you that we strive to provide accurate and representative images of our products on our website. Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Purchases can be returned for refund, we have sent return label to your email address on Oct 30th, you can return the item to us for refund.

Again, thank you for reaching out to us on here. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.

Best regard,
Ashley
NORACORA

Georgia
2 reviews
2 helpful votes
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Products trickled to me over a 2 month period. Sizing is so inconsistent I can only wear one of the three items I ordered.
Due to the problem with shipping and sizing I would not recommend buying here.

Date of experience: December 16, 2019
Missouri
1 review
5 helpful votes
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Returns
January 12, 2022

All is well unless you get an order that there's something wrong with been trying to get this sent back to China is a real joke you're stuck with it and they'll offer you 15% of whatever your or order is back which is nothing and I think it's a total rip off it's too bad because some of their clothes are really cute but if you get a wrong size or if something is wrong with your order forget it

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

North Carolina
5 reviews
1 helpful vote
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Horrible Sizing and fabric
July 23, 2024
Updated review

I took careful photos. As I tried to save money the shipping went higher. That is very cheating way to grab a dollar.
They are cheats and will not work with you on THEIR FAULT.

Date of experience: July 13, 2024
Miss W. Noracora Rep
9 months ago

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused.

We want to assure you that we are a legitimate company. We regret to hear that the fabric does not meet your expectation. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department.

Regarding the size issue, we shipped the size according to your order. Please note that our size chart is not universal. There is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Regarding the shipping cost, it depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process. We now offer free standard shipping when the order amount after the discount is over $99. Upon checking, your order amount after discount is less than 99$, so your order has a shipping fee. The shipping fee was charged when you complete the order.
And according to our return policy, the buyer is responsible for the return shipping cost. Currently the return shipping fee of each US return parcel is 7.99$, which has not increased, we noticed that you have accepted our compensation to keep the item. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy.

Thank you for taking the time to share your feedback with us. We strive to provide our customers with high-quality clothing at fair prices. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.

If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.

Best regard,
Ashley
NORACORA


Very dissatified
December 27, 2021
Previous review

The colors and sizes are misleading
The pink boho dress appears to be slightly below knee and at 5'4" drags the floor. Blue 2 pc dress is cheap made, fabric itches, It looks pretty but is so cheap made. The purple is more grey purple, not black and pretty purple, earring( free gift are blurry print). Can get better for less money at Walmart

Date of experience: November 27, 2021
Tennessee
1 review
18 helpful votes
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I didn't realize that this company was located in China. I took over 2 months to get my partial order. I ordered 4 items and got 2 but but was still charged for the 4. I ordered small and these sweaters would fit someone who wares large. One of the sweaters was nothing like it shows on the models such a flimsy knit. I'd send these back but it would cost more in postage than the sweaters are worth! I wish I would have read the reviews before I ordered from them!

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
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I received the wrong color of shoes that I ordered online here, your response could not have been better. Full refund, sent me a return label so there are no shipping charges in any way. They were very polite, knowledgeable, and helpful. Nothing to improve in this online boutique.

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Very recommended.
January 31, 2021

We bought some shirts here with my sister on the internet, they arrived very well. I always follow good offers and fashion advice, recommendations, when it comes to needing an event it saves a lot of time.

Date of experience: January 1, 2021
Missouri
3 reviews
0 helpful votes
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The Newbie
September 1, 2021

This is my first time to order anything from you. But, so far everything has been super simple. I am very happy with my tops. They fit, they wash & dry well. I'm sure I'll be ordering more in the future.

Date of experience: September 1, 2021
Canada
1 review
0 helpful votes
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Very safe!
January 5, 2021

Even with the current delays, this online boutique managed to get my order delivered quickly. My favorite shirt arrived safely. Communication was clear and objective. Thanks, keeping me updated meant a lot.

Date of experience: December 6, 2020
Switzerland
1 review
1 helpful vote
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Beautiful clothes
February 23, 2022

Fabulous online clothing store there are affordable, beautiful clothes that are worth your while and many great discounts throughout the year. With a little more you can get free shipping! I love this internet store!

Date of experience: January 24, 2022

Overview

Noracora has a rating of 3.1 stars from 11,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique and good quality. Noracora ranks 11th among Women's Clothing sites.

service
2,229
value
678
shipping
697
returns
499
quality
4,851
This company responds to reviews on average within 1 day

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195,018 reviews
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