Terrible company. Have not heard from them once after writing several times since sept. Received two pairs of very cheap shoes and can't return…also was charge shipping when it should have been free since over the qualifying amount…PLUS you have to pay shipping fees for returns! They are disgusting! Stay away!
Quality is cheap missing items offered me 50% discount on items that I did not get. Based in China
Reviews are good because they control it. I was sent a generic review that I'm sure went in the trash
Jeans looked nothing like the picture please don't waste your money
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered shoes for my wife. Cam in 2 sizes smaller. We used the companies sizing chart. When asked about how to exchange, we find that they say we must ship back to China & pay any customs fees. WOW. Their fault & we lose our monies. When I emailed, no direct response. Just company gibberish that did not address the problem. In other words, we got your money... GO AWAY.
WORST online business I have ever encountered. Do NOT believe their suggestion of easy returns. I don't mind paying return shipping fees but they somehow fail to mention that all items must be returned to CHINA, until you submit a return request.
>>>>>"Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible customs fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s)."
SERIOUSLY? You spend $100 and they will give you a $15 cash refund,
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered more than 6 items on May 23,2020. Noracora gave me a tracking number since that date. I received one t-shirt in August 10,2020. Where is the rest? And how i would be able to track anything else if it says that I received them all? A very bad experience with this company. First and last time!
Check out the photo from their site of the model wearing the gloves. They appear to be textured, probably embroidered. Pretty. Unique.
Then look at my hand with the product I received. Obviously the lighting isn't as good, but you can still see the gloves, which are plain old patterned fleece, and very thin.
It looks almost as if they photographed the nice gloves and printed the fabric this way. Not suitable for giving so I need to buy my neighbor something else.
Bought my gf some clothes for her birthday. Most were way too big. One they didn't ship and didn't credit the money back. I tried to return it but they wanted international shipping and customs fees or they'd give me a 15% refund. That's ridiculous. Clothes are cheap. No way would anyone wear this. A complete fail on my part for ordering this and getting ripped off
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The good reviews are fake. My cousin and I placed a large order none I mean none of the items were as described or looked liked the pics. Then ur stuck with the product cause you also have to pay for return shipping, and within 15 days. I'm telling everyone buyer beware.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I expected a "natural blend" fabric. Deceptive ad pics looked like very nice linen-like fabric. Labels say "Cotton Polyester" with no % stated. Clearly more polyester than cotton. Sizes are inconsistent. I ordered medium -- some items are too large and some are too small. Save your money. It took 2 months to receive all the items, but would have been worth the wait but for the poor quality.
I can't believe I fell for this- ordered lovely linen pants and got transparent cotton and polyester with bad seams. The one time I didn't look at reviews! Stay away! When I tried to ask about returns, they said they are in China and it is international shipping and there may be customs fees. They will give me 15 percent of the cost in cash instead to "alter the cloth" if there was a sizing issue (!?) Let my mistake be a lesson- don't do it!
This company scams and does not tell you all the clothes etc are mailed from China. If you have something you need to return you are out of luck. They offer 15% of purchase price for refund as a conciliatory action but put a barrier up for any returns or full refunds. It is pure and simple deception from the beginning. Horrible business practice. Don't be fooled.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The first photo shows what they sent, not what I ordered! Completely junky, no-one-would-be-caught-dead-in-it, Not-a-speck-of-cotton-in-it, dress! There are only two reviews on their website, and you cant leave a review! In order to leave a review, you have to provide your order number; when you enter that number, an auto-response pops up with "you dont have any orders". They show beautiful cotton and cotton-blend clothing, yet what they send is not as pictured! The pictured replacement dress was the most expensive at $36.48. I have tried contacting them and they just send an auto-reply listing what you need to do to return an item. This place is totally fraudulent. Check out the better business bureau complaints! This online site's ads need to be removed, along with its website! If people were able to leave reviews, noone would make purchases.
I wish I could have given -5 for my review score!
The clothes are very cheaply made of cheap material and you'll end up losing your money since the customer is responsible for costs in returning the item to China! Stay away!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
This company advertises ‘easy returns and refunds'. When several items in my recent order did not fit, I followed their instructions and emailed customer service. I received a polite response from a Ms. Christine Wu, who informed me that their return center was not in San Francisco where the clothes were shipped from, but rather, in China. She further indicated that shipping to China can be very expensive so she suggested I keep the items and they would refund me 15% of my purchase price. Ridiculous
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Items are not as they appear in pictures. Excitedly placed an order for 7 items and every one of those items came back to me cheaply made. Cheap, thin fabric and not even a decent quality sweatshirt or sweater like material. You can clearly see in the photos that the fabric is of thin t-shirt quality vs catalog photos. It is definitely true that you get what you pay for. Disappointed because I thought this was going to be a retailer I could love with such cute items presented. The wool was definitely pulled over my eyes. Lesson learned and unfortunately I will no longer be a customer or purchase from this retailer again
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us (service@noracora.com) to complete your return process. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Nora Cora clothing web site is one of many I will never buy from again. Web site looks really nice. Great pictures. When the product comes it looks and feels like it came from the dollar store. Takes two months for delivery and returns are at your cost for shipping back overseas along with custom fees. Fabric is so thin. No darts are in the dresses. Sizing is irregular. Heads up when shopping these websites.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Buyer beware! This company's return center is in China, so if your need to return an item, the cost is prohibitive. The company sent the wrong size, and would only
Credit me 15% if I opted not to return. Or, they suggested I have to item altered, which would have cost more than I paid for it!
The material of this blouse also felt like thin paper. I will never order from them again! I should have read other reviews about the horrible quality of the clothing, and their ridiculous return policy.
9/28/21. Update…after many emails, and offers of increasing refund amounts, ending in 50% additional, BUT only after I either deleted my poor review, or changed it to 4 stars! I have accepted their last offer, but In all good conscience, I cannot give them 4 stars, so I'm sure they won't refund anything more. I'm completely disgusted with this company!
I would caution everyone to never order from Noracora!
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Sorry for that situation. After inspection, there was a misunderstanding between us. We did not know that you received a product with the wrong size. We thought you just received a product with a size run large.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
RIPPED OFF. Placed and keep emailing yet still the same BS. Be patient. Or it takes time. My favorite is the tracking info is slow to update. Still no order and I know sometimes shipping gets slowed down but really. 20 days and counting from California.
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I thought I would save some money and buy a certain sweater from Noracora. The picture was identical to other sites, but it was not what they sent me. It is stiff, much smaller cable knit but I don't feel too bad now that PayPal reversed the charge. It apparently fit their fraud profile.
I was attracted to the site by the nice looking ladies tops. I bought two as a starter order October 4,22. Unfortunately the sizing surprisingly is way too large, I now see that in other reviews. You must pay to ship returns back to mainland China, alternately they offer a 15% cash refund. EH
Items need to be returned to our fulfillment center in China, we are sorry for any inconvenience. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Stay safe and have a good day!
Overview
Noracora has a rating of 3.1 stars from 11,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique and good quality. Noracora ranks 11th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We are sorry that there is a product problem, we will solve it for you as soon as possible.
After inspection, we have responded to your email promptly after receiving your return application. There may be a misunderstanding between us, and in fact, we have always responded to your emails, and you also responded to our emails in October. It is not that you said that did not receive our mail again after September.
But we did not get reply from you. Please reply to us as soon as possible so that we can resolve the return issue for you.
Have you not received the email that we sent you the email 19 and 13 days ago? Or please check your spam mailbox:
From: service@noracora.com Sent: 2021-10-23 10:46:30 (duration: 19.33 days)
To: ch***t@aol.com sent successfully
From: service@noracora.com Sent: 2021-10-29 13:18:05 (duration: 13.22 days)
To: ch***t@aol.com sent successfully
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!