The customer service team is perfect, they even gave me a 120% credit voucher to put on my next purchase because what I asked for didn't fit. I can't recommend it highly enough, I will use this website again!
Not only is her clothing amazing, but her customer service is 10/10. My inquiries are always answered very quickly with detailed and helpful responses. You will definitely continue shopping with this online boutique. I also love their new collection of seasonal dresses, I can't wait for discounts to be available again!
I can't rate this boutique highly enough. They are so terrific with customer service, the product always arrives on time (if not sooner) and returning items is even easier than buying. The 'Wish List' is also an added bonus
I love the designs, theme and quality of your pieces! However, delivery is a little too slow, but it is normal due to the pandemic. For my next event, I'll be sure to order from you :). Please take out more styles!
In past months, my sister and I bought 2 dresses here for our cousins' wedding. They looked absolutely stunning, we loved them and received many compliments that night. The employees of this store were very helpful, helping us to choose the appropriate dresses that would fit our needs by email. Your service was really good.
Pretty simple to order nice unique clothing styles. Just hope quality of clothes is good. Also, that the shipping is handled smoothly. Better discounts for returning customers would be highly appreciated & a great incentive!
This is an easy to wear clothing website, they store all my favorite labels that are great quality and have super efficient delivery service. And, of course, they offer spectacular designs at a good price.
Excellent customer service and even better quality clothing than in the mall stores. I always congratulate myself on what I'm wearing from here as it always feels so good! I recommend girls to wear any day.
I love being fashionable, I found very modern and beautiful clothes on this page. Excellent service response time for any questions you have, and fast shipping. They make me feel appreciated, as a valuable customer.
Incredible service every time with beautiful, quality products that are always styled so perfectly you can't resist clicking. Whether it's a cocktail dress I'm looking for or a new piece of denim, this is my favorite online store!
My packages always ship so fast, even when I only buy by regular shipping. Great quality clothes and I love the labels they offer. Excellent customer service when you had questions about a product. 10/10!
Fun selection of clothes. I purchased 4 tops & even though the fabric is a bit heavy & different - several require dry cleaning, but we'll see. Tried to return one & you have to ship it back to China at your own expense + customs costs…. Or you get a 15% refund. Probably won't purchase here again.
Love the selection of merchandise. When I tried to purchase an item from my phone, the 'add to cart' button was just missing, so I had to drag out my laptop to order. Also, I gave my email address, got to code EM15, applied it, but at checkout it said it was not a valid code, so I went with GA30 which was not the same discount, so thought that was a bit 'bait and switch'. But, I've ordered some tops and hope to be happy with them.
I have been shopping from this website for a while. Customer service has never disappointed me. It is reliable, personal and efficient service. I am also happy with the comparison of prices on other websites as well as free and easy returns.
I've enjoyed wearing the clothes I ordered. They are pretty and stylish. Two out of 12 items didn't fit but returning to China is too costly. So I was given a small percent refund. You have to be super careful with size choice when ordering each item. The size numbers are different for each item.
I was looking for the 15% discount for signing up. But I am happy with the prices.
Ordered blouse that looked beautiful, when order arrived, OMG, completely different, print is blurry, can't even see lines, cheap fabric. DO NOT order from this company! Located in China, return policy sucks! Everything is worse than you can imagine in noracora. Sick and very low quality products, terrible customer service!
When I inquired about returning 2 items, I received an email back stating that all returns need to be sent to their return center in Guangzhou, China. "The customer is responsible for return shipping costs and any other related return charges, including possible custom fees). Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s)." Don't believe the '30 DAYS EASY RETURNS' in bold print in the middle of their website. They really deserve lower than 1 star... never, never again!
Thank you for your feedback.
We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China. Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.We will improve the return issue of our website and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The only reason I'm not giving this company 1 star is because they responded quickly and politely to an error I made on my order. The clothes themselves are a joke! Apparently linen in China is actually flammable polyester. Lesson learned.
Noracora is just one name this company uses. Same products, quality photos, and prices listed on other sites. These people need to shut down by the US gov't! Got a "coat" made out of cheap flannel with no hem! Have you ever seen a coat fit into a scrawny plastic bag?
The pic on website look much better quality then what you get they took funds back when I placed order 4/26 as of today still have three items with no idea when to expect. Order must be shipped from China. Think twice on this company. Not what it appears
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that rest items were successfully delivered on May 31 and June 9, hope you`ve received your order.
Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
Clothing is of cheap quality, bears little resemblance to photos. Delivery time endless, still waiting for 3 of the 5 things I purchased. Am not even going to try to do returns and refunds, I'm sure it would be a nightmare. I'll consider this an expensive lesson learned.
Overview
Noracora has a rating of 3.1 stars from 11,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique and good quality. Noracora ranks 11th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a nice day!