Rosewe refused to provide full refund for a coat that was incorrectly sized. Their responses to my requests for return instructions were barely intelligible. They told me to keep the coat and sell it. I had to file a claim with Paypal to get Rosewe to agree to a full refund. However, I am still out $55 for an adult coat that might possibly fit a 7 year old because tracking was required by Paypal. Tracking is not available to China except via DHL or UPS at $162. I will never buy from this company again and my advice to you is don't do it.