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Charlotte R.

  • 2 Reviews
  • 15 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since January 2016

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2 Reviews by Charlotte

I expected a "natural blend" fabric. Deceptive ad pics looked like very nice linen-like fabric. Labels say "Cotton Polyester" with no % stated. Clearly more polyester than cotton. Sizes are inconsistent. I ordered medium -- some items are too large and some are too small. Save your money. It took 2 months to receive all the items, but would have been worth the wait but for the poor quality.
Rosewe refused to provide full refund for a coat that was incorrectly sized. Their responses to my requests for return instructions were barely intelligible. They told me to keep the coat and sell it. I had to file a claim with Paypal to get Rosewe to agree to a full refund. However, I am still out $55 for an adult coat that might possibly fit a 7 year old because tracking was required by Paypal. Tracking is not available to China except via DHL or UPS at $162. I will never buy from this company again and my advice to you is don't do it.
Rosewe R. – Rosewe Rep
Hi Charlotte,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
And we would like to send a full refund after we receive it.

Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.

Best Regards,
Rosewe Customer Service

Charlotte Has Earned 15 Votes

Charlotte R.'s review of Noracora earned 4 Very Helpful votes

Charlotte R.'s review of Rosewe earned 11 Very Helpful votes

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