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NoracoraReviews 11,512

2.8

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
677
shipping
696
returns
498
quality
4,833
This company responds to reviews on average within 1 day

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194,463 reviews

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GB
1 review
0 helpful votes
Follow Filomena B.
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The order arrived earlier than estimated, good quality of the fabric of my dress, it is very beautiful, as in the photo, only the model is very thin and looks much better, I am 1.72 and I wear size 40, I ordered size L and great because I like the loose shirt but the dress is quite short in length so I will wear it with tights as my thighs are not as thin as the model in the photo.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Perla M.
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I am very satisfied with my online purchases here. I have never bought clothes online, I have been shopping at this store for two years. For my first one, one of the skirts had a defect and I was able to return it for a refund with no problem. The clothes are very beautiful and original. There will certainly be more purchases in the future.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Gema C.
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I bought a hooded jacket in this online boutique. The fabric is comfortable, warm and of quality. I love that the designs are original and original and the purchasing conditions are fair and dignified.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Dorrance C.
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They have a great selection of items and clothes to choose from, their customer service is top notch, they even expedited the delivery of my order, I totally recommend this boutique for casual and elegant clothes for all the girl!

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Very clear help.
March 22, 2021

They answered all the questions quickly and made sure he understood. My order took a while, but my order arrived at my house on time.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Dilara M.
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Very easy to use, there are real people committed to fashion. I had a wonderful customer service experience, I recommend this page to anyone

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Very impressed!
March 22, 2021

I am really grateful and impressed by the support I received today from customer service, they answered all my questions, I will absolutely recommend this service to everyone I know. Thank you.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Ava L.
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Amazing service.
March 22, 2021

Everyone in this online boutique has been very helpful and very beautiful, the clothes and accessories are amazing, good customer service.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Very good company.
March 22, 2021

Everyone in this online boutique has been a great help. Amazing customer service, timely through the chat. Questions answered in minutes.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Aireen R.
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Recommended.
March 22, 2021

I have ordered 3 items, I loved all my dresses and earrings. I had a problem with one of the dresses and you all were extremely quick to send me a replacement to make sure I was satisfied.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Good customers.
March 22, 2021

The customer service of this online clothing store was very useful when I went to the page to find the dress I needed and to help me place the order. Thanks again

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Very impressive.
March 22, 2021

I loved being able to chat with a live person when I had questions. The entire team was responsive, fast and made it easy for the store to be exactly what it wanted.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
Follow Daela K.
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In my last purchase I ordered some shirts for my daughter, I am happy with her new clothes, very modern and fashionable.

Date of experience: February 20, 2021
Virginia
1 review
0 helpful votes
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Within 12 hours of writing a negative review of Noracora's return policy (2/20/2021), I received an e-mail from Noracora offering a 100% refund if I would rescind that review. Their offer comes after my initial query in early August of 2020 regarding returning clothing that did not fit and/or was not what I had ordered. I was offered a 15% refund. After many e-mails back and forth, I was told if I wanted a complete refund I would have to send my returns to China. After following the many requirements of returning items, and spending $43.00 for the package to be shipped to China, I then waited... and waited. Six months later (2/18/21) the package I had sent to China was returned to me as undeliverable. After re-establishing contact with Noracora, I had high hopes of receiving a complete refund, after all, I had done exactly as they had asked. However, their response was that because they did not receive the package, I would not qualify for a full refund. After a number of e-mails (to their credit, they are good at responding within 24 hours), they offered a 50% refund for the returns, and that I could keep the clothing (that I didn't want in the 1st place). They would not even consider reimbursing me for the cost of shipping the returns to China. I realize that by writing this review I most likely will not receive a refund of any kind, however, it is my hope that if you are reading this to decide whether or not to order from Noracora, you will be acutely aware of their great reluctance in giving refunds.

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Georgia
1 review
0 helpful votes
Follow Deborah S.
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Very well pleased!
February 19, 2021
Updated review

I have ordered several items and I have been pleased with each one. I would recommend Noracora to anyone.

Date of experience: February 19, 2021

I have ordered several items and I have been pleased...
February 5, 2021
Previous review

I have ordered several items and I have been pleased with each one. I would recommend Noracora to anyone.

Date of experience: February 5, 2021
GB
1 review
0 helpful votes
Follow Anne R.
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It is the best option on the Internet for buying clothes, whether you use it for work, events or for the weekend.

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Great purchase process, the order quickly arrives at the address you say, excellent customer service responsiveness to adjust and correct any problem if it occurs.

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Wonderful service!
March 21, 2021

All my wildest dreams have come true with my purchase, I had distrust, but nothing could be further from reality, I was very surprised and happy with my request. Thank you.

Date of experience: February 19, 2021
Minnesota
2 reviews
0 helpful votes
Follow Corinetheial R.
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On October 10,2020 I ordered three tops. I only received one. I kept watching my acct and it kept saying the items were in stock. But they never left their warehouse. Then items were gone. I contact the company three times I was told they are coming. But nothing. I even told them they could exchange my order to something else that I would like same amount of money. I was told they could do that and it would take around 20 days to receive. Today February 19th. I checked to see if the order was shipped. Nope no shipping and No order even. I really liked the clothes. But it's not meant to be. I will never shop here again. I'm very disappointed

Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2021
Jules R. — Noracora Rep
over a year old

Blue Printed Long Sleeve Crew Neck Sweatshirt
Color: Blue; size: 3XL
-24491828
WP-043255019

Plus size Casual Hoodies
Color: Red; size: 3XL
-24491829
WP-043255020

Since the items were delayed, we have canceled for you.

13393904 refund ADYEN 4356021317680253 4556139871371289 -41.63 USD 2021-02-22 17:48:15 1.00000000 null********null

The refund was successfully issued on our end, if you don`t receive the refund, please check your bill or contact your card issuer ASAP.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

GB
1 review
0 helpful votes
Follow Godiva L.
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Very easy to navigate online boutique a great description of clothing. The quality is amazing and the clothing range is fantastic. Well worth the money.

Date of experience: February 19, 2021