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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I have made multiple purchases of clothing and accessories with this website and it was a simple process, with clear information on when to expect the products (after the sale is finalized). I like being able to log into my account again to see the status.
This time I got the sizing right which was great as it is so expensive to return items. Would have liked a confirmation email to say order had been rec'd. Items arrived quickly and were exactly as described. I like being able to buy larger sizes with lengthier short sleeves.
Good experience except I would like to isolate more factors, eg. Plus sizes and colours.
I didn't get a chance to enter a discount code. Shipping was a bit steep
I didn't get a chance to enter a discount code. Shipping was a bit steep
Great item unique but shipping too high for a tee shirt
Great but shipping too high for a tee shirt
Online purchasing seems very easy to use. The only problem is that it took sometime to receive my product since I live so far away.
Online purchasing seems very easy to use.
Quick and easy.It took a bit longer than expected but then it came without one item, the item came a day or so later, overall I received everything and loved it
I have been a proud buyer of this website, so far they never cease to amaze me! I received my dress recently! I will always be a happy girl to shop here!
*high shipping fee AND buyer responsible for shipping on returns
*color descriptions not consistent with item when viewing
*"New & Updates" continuous pop-up annoying
*high shipping fee AND buyer responsible for shipping on returns
*color descriptions not consistent with item when viewing
*"New & Updates" continuous pop-up annoying
I love this online boutique! Fast shipping, high quality clothing and such friendly customer service, I had a few questions before placing my order as I was not really sure about ordering items online, they have worked hard to answer all my questions, they even emailed me I emailed days later to make sure my order was safely received and the correct size.
Wonderful, site is amazing and easy to go around, dresses are gorgeous.
Wonderful, site is amazing and easy to go around, dresses are gorgeous.
Your website is not very good... confusing that you have to create an acct before shopping. Took me over an hr to order 6 items!
Your website is not very good... confusing that you have to create an acct before shopping. Took me over an hr to order 6 items!
Ordering was easy, delivery was delayed but I assume due to the pandemic. Product did not fit or look like what was advertised.
The clothes are so Misrepresented. I particularly looked for cotton in the description and there is no cotton to be found anywhere in their so called " blend. " I'm Disappointed in myself that I was taken in by them. Do you know those book covers kids have to put on their textbooks made out of that stretchy cheap polyester stuff? That's what these clothes are made out of. The details like buttons shown in the pictures are actually printed on. It's so horrible. I hope I can forgive myself for ordering from them. SOUND THE ALARM! And how convenient, the "Write a review section" on their website is not a link- it's a text box - a dead end. Please do not buy from this scam of a company.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint, we`ve sent you our solution by emai and we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
What a blessing, saw dress on another site at 99.95, on this site 30.99... I will save this web page for sure!
What a blessing, saw dress on another site at 99.95, on this site 30.99... I will save this web page for sure!
First time shopper on Noracora. Dresses are beautifully illustrated. Checkout is uncomplicated. Hopefully dress is as pretty as it looks on your site.
First time shopper on Noracora. Dresses are beautifully illustrated. Checkout is uncomplicated. Hopefully dress is as pretty as it looks on your site.
This online clothing store has high quality clothing and modern design, friendly and honest customer service, very helpful. This was my first purchase and it will definitely not be my last.
I would have liked to see a "Gift" area so I could write something.
I would have liked to see a "Gift" area so I could write something.
Quick and easy... no hassle! Will definitely order from them again.
Your pop ups interfered with a smooth use of your website. Quality of merchandise is very poor. I won't be ordering again.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
You can email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
Your pop ups interfered with a smooth use of your website.
The quality of shoes was not that good for the price
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will always think of ways to make online shopping at NORACORA easier.
Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!