NoMoreRack

I have tried signing up but it won't let me. But not sure if I want to after reading all the complaints.

I have ordered numerous things from No More Rack and have liked it all so I never had to return anything. I just ordered a swimsuit and changed my mind before it even got here. I tried to return and was told I could not because it was a "Final Sale" item. I went back to the item and sure enough at the near bottom in small words "Final Sale". That is all I want to warn you about. Always look for this if its a possibility you might want to return because you can't.

I have recently ordered several items, and ALL of them are of inferior quality. DO NOT BELIEVE THE RETAIL PRICE LISTED. The price you pay is the quality you get. Also, most of the clothing runs extremely small. Absolutely will not order from again.

I've had no problem with customer service honoring a return, although they do make it seem like it is your fault. They ask the same questions over and over again. I actually asked if the CS rep had a hearing problem. Just the facts.

Return policy is awful! I ordered my daughter fleece boots for Christmas, got them within a week which was great. She didn't try to wear them for a few weeks and when she did she realized they were too small. I tried to return them within a month of receiving (less than a month after Christmas) and was told I was past the normal 14 & extended Christmas 21 day return. Really? The boots are still in the box, have never been worn, and it's still winter. I will never buy from them again & I told the woman on the phone that, but she didn't care.

Low quality merchandise. You get exactly what you pay for.

I just got a watch in the mail. Not working. Hope it's just a battery issue bc it is a 2011 model. Very disappointed. Will write review when I have to take it somewhere and PAY more $$.

I ordered a 7" tablet for myself in December. I found it wouldn't charge. After repeated tries and complete failure I decided to return this item ($47). I returned it in the original package, sending it from my home mailbox to their address. I have no car to go to the post office so this is how I mail packages... no problem! But, since I don't have a tracking number they have given up on even bothering to find the item or giving me credit. I have purchased a lot from NOMORERACK and would have been a loyal customer but due to this I will buy nothing from them ever again.

After many e-mails back and forth I was given a refund. It took weeks and perseverance, but at least I received a refund. I ordered 1,000 thread count sheets, The quality is very poor. The fabric is scratchy and when coming out of the washer the edges are frayed. Customer service would not allow me to return them. An example of companies who stand behind their products and customer satisfaction are Montgomery Wards and Lands End. I'm very disappointed in the product as well as customer service policies and will no longer trust nomoreracks for my online shopping needs

The BIGGEST SCAM SITE!
They say you can return an item but its not TRUE. They give every EXCUSE IN THE BOOK not to refund your money. They are very GOOD at responding to emails with different excuses, even after submitting a US Post Office receipt.
I Will Not Stop till I get my refund!

I have yet to receive what I bought, two of those infinity rings. I never bought anything before, but it was all over Facebook, so I thought it was a great idea for my mother's birthday. She lives 1500 miles away, in Texas, while I live in PA, so I did two separate orders to her house and mine. I bought them last week (Jan 9, '14) and I received the delivery email yesterday, the 15th. The email had said that the order was placed on the 15th (which it wasn't), and the tracking said it left New York on the 13th. The "estimated delivery date" for PA was today, the 16th, and my mom's is tomorrow, the 17th. Mine wasn't delivered today and I doubt hers will show up on time. I understand the 2-3 weeks time and I would've been fine had they not given the tracking info and it was wrong. If something is coming to PA from NY, it doesn't take a week, it takes two days for things to deliver from Texas, and yes, I mean with USPS. I don't feel too positive about this order, from the reviews I've read and things happening already. Most people would make them to be just typical mistakes but it all coincides with reviews I've already read. I just hope this works out. If so, I'll post another, but I don't have much hope left.

I ordered some California King sheets from here thinking I was getting a steal. I waited for 2 weeks just to get a shipping confirmation. Then, I get excited to open and put my new sheets on my bed and bam, not even a California King size (like I specifically ordered) and the color was so off it wasn't even funny. I decided to keep the sheets as it would of been too much hassle to get them returned. Very Dissatisfied. Boo

I received the wrong item, it was an MP3 player, but not the one I ordered. It was supposed to have a camera and this one does not. It was supposed to be name brand but it was clearly generic. I paid more than I would have for other MP3 players on their site because of the camera. When I contacted them they wanted me to send it back to them even though they can not send me what I ordered because they are out of them. They want me to pay shipping and they will reimburse me for the original cost and the shipping with a store credit, after I send it. So basically I am forced to spend even more money at their store and can not get what I was originally intending to buy. I am just going to keep this one rather than messing with the shipping and all that, but I am not happy.

I also ordered some comfort bras, for lounging. I ordered a size large- they fit my 13 year old. Since she can use them this is less frustrating but it was still a disappointment. I will not be ordering from them again.

I ordered several items from the site over the last few months. ALL items were of very poor quality, similar to something you'd find in a dollar store in a bad neighborhood of a big city. Shipping is slow. One of the items was shipped directly from China, and took almost a month to arrive. Most of the items they sell are made overseas, very flimsy disposable stuff. The product descriptions are sorely lacking in details - part of their marketing tactics - try googling some of the "name brands" they are selling. Polyester, cheap plastic, pleather, no dimensions specified on anything. Not sure about the perfumes and sunglasses with brand names - was afraid to buy - probably fake. Don't bother with them, you're better off with other deal sites.

I ordered a three pack of ear pods, believing they were the Apple ones. They are not. Sound quality is very poor, like a $3 pair of earbuds. Very disappointing.

I was sucked into this website by their awesome prices. I will not order anything from them again and I suggest that no one else does either. It's a 50/50 chance that you get what you ordered. I've received items that I did not order, broken items and some of my orders have been shipped to other people. On December 9th I ordered several items. They have trickled in, slowly. Some were the wrong items and I've had to return them at my cost. One item, a ruby and diamond ring, was shipped to somewhere in Wisconsin but my address is in Indiana. I have been trying for 4 days to get them to respond with no success. Calling customer service is a joke. No one ever comes to the phone. They ignore e-mails and their "Instant Chat with a live customer service representative" does not work. Don't be lured in by their prices. It's not worth it and most of their products are complete junk.

First time I used nomorerack and was very excited! UNTIL I started receiving my orders. Not happy! Not enough room for all that happened negatively. I am finished ever ordering from them. Big problem is a lot of articles are from China. Not what are shown or described. Then trying to get replacements/credit? Not good. Stay away from this site.

They do not have a great return system or technical support. Yes they have cheap prices. However, they have partial descriptions. They buy products that do not hvae technical support. I bought a battey bank and they send me a defected one. It burned out my iphone 5 charger. When I called they sent me to line that is down.

I got a hold of them through email and they asked me to return my item. However, they made me buy a box and send back the receipt so they can refund me later. Then they asked me to send them the tracking info and notify them when the item arrives. They ask me to do to much for a defected product.

Ordered a Kindlefire stand/holder. Did not fit my Kindlefire and was basically cardboard and plastic covered in a piece of leather. Returned it and had to pay return shipping but they wanted me to pay for a delivery confirmation. It would have cost almost what I paid for the item! So I sent it regular mail and 2 weeks later was told it was never received and to send them the delivery confirmation #. I explained why I didn't buy that and they closed my case, said it was solved. It was not solved and I am out my money. Luckily it wasn't a lot but I feel that they get the returns and the ones that don't have a delivery confirmation # they just say they never got it and they re-sell the item and keep the money. (Tha'ts my opinion, no proof). Done with NMR, be careful if you buy from them. Quality may be severely misguided

I purchased 2 Android tablets in October. (They were Christmas gifts) I did not see in time that if there were any returns, it had to be in 14 days. When you buy a Christmas gift, it should be at least 30 after Christmas for returns. Also, there was no packing slip so even if I wanted to return it, I got no help with the packing slip matter. As neither party like the tablet, I'm stuck with them both. Hopefully, I can sell them on our facebook in house garage sale.

I a bought zeepad with Nomorerack within 1 wk the turn on button fell out. I returned the item and the USPS said my item was delivered within one wk, I'm getting emails from them saying they never received my item even though the tracking number clearly states it was delivered. Warning do not buy cheap chinese made good from them its a nightmare to get refunded.

I'am very-very disipointed with Nomorerack, I order samsung galaxy tab 3.
It arrived in used condition and was very late to be delivered, and after three days of use it shuts down and never powered back on. And no respon for my email and now it's been 3 days.

So ordered 11 days ago. No word. Did the on line chat, which had a 30min wait. When they finally chatted they sent a long canned text about weather and delays due to large volume. In the first part of the message said item had not shipped, and at the end of the message it said item had shipped. Wait a week and contact them again. Then they stopped the chat. So I have no idea what is happening, and Christmas is around the corner.

Proceed with EXTREME caution with this site... I ordered a few items from this site. Everything went fine through the purchase process. BUT then about a month later I started seeing charges on my credit card that I used on the site that I did not know. I contacted customer service about it and they refused to allow me to speak to supervisor or a rep in the tech department about it. This company is the ONLY company I had used that credit card (brand new credit card #) with so I know that it could not have been from any other site.