NitroTek has a rating of 4.4 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service, and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.
Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.
0 stars if possible! Absolutely sham of a business. We have lost hundreds due to the poor quality, unprofessional standards and service. We had to send back the electric bike because it was of such poor standard and faulty. Not only did this company try to NOT refund, even though a full inspection of the bike was done by our professionals and then theirs, both finding major faults. They have not refunded the huge expense of having to return the bike etc. Absolutely do NOT Trust this company.
Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.
Products used:
Post hole auger.
Couldn't be more happy with the service quality and price.fast delivery and easy to set-up. Will be more than happy to recommend them to others
Order number *******011
Products used:
3 wheeled mobility scooter
I purchased an electric bike and it is perfect for my needs! This has lasted me over 3 years and I still use it in good condition to this day.
Order #*******038
Order *******333
Very easy to purchase and so many ways to pay at checkout would highly recommend this website for all your RC needs for your hsp and wltoys cars and parts very reasonable prices aswell for single orders or multiple orders together.
They are not over priced on the parts aswell the cheapest I have seen around for these cars and trucks A+++++++++
Products used:
Centre gearbox 2 speed
Two speed nitro clutch bell
Excellent company to deal with correct parts at the right price and you know your getting quality goods instead of cheap imitation parts
Products used:
Model car spares
I bought my escooter just before covid so didn't use it. I have been continually charging it and now disappointed as it doesn't charge properly!? When I turn the key, it just stays on minimum. I'm trying to sort this out with Nitrotek but the warranty has expired.
Tip for consumers:
Ensure the battery charges up.
Products used:
Zipper escooter with seat.
The Nitrotek site is a marvellous place to make your choices on which model to buy. Comprehensive item descriptions and informative user reviews. I am glad I found this site and you will too
Products used:
Buying a model tank
Great little car, fast as you like and ready to run strait out the box. Had a problem with battery operating time and had to contact c/s, Nathan helped me with the problem in a professional manner and it,s on the way to getting sorted. The only thing I would improve is I would rather speak to someone on the phone rather than contact by email but that's just my preference. Thanks Nathan
Tip for consumers:
Good after sales service Thanks Nathan
Products used:
XSTR R/C Buggy 1/10
Found a part in stock that's hard to get. Order process was quick and easy - Very happy. Will be returning for more :)
Products used:
6 CH 2.4GHz Receiver 4-in-1 For Esky
I have had a quick and efficient service from Nitrotek beginning with a very easy product choice from there well illustrated web site. The ordering and payment process was particularly easy and operated smoothly.
As promised on the website my order arrived onto my doorstep within the two days as stated.
Yes I can recommend anyone to buy from Nitrotek as I myself will be ordering additional products for myself again
Very soon.
Mr Fuller (Previous order number *******563)
Reference: *******423
Was going to buy my ebike from Halfords, but was not happy with the bike's specifications in terms of a small battery, low mileage range and steel frame. Browsing online accidentally discovered NITROTEK company which offered exactly what I was looking for, plus free next day delivery (Halfords 35£ 5-days delivery) and 5% discount if paid by bank transfer that's awesome.
Bestellung *******0188 Nachdem ich vorgängig eine gute Bewertung betreff Kundendienst abgegeben habe, hat mich jetzt der Schock eingeholt. Nachdem ich Artikel und Lieferung bezahlt habe, kommt heute von UPS eine Zahlungsaufforderung 83.- CHF. Ich finde es nicht in Ordnung von der Firma. NitroTek. Dass ich Einführungs Gebühren zu zahlen habe. Ich habe den Scooter in der Schweiz bei Hobbytime bestellt. Es wurde mir nicht gesagt, dass die Lieferung aus England kommt und ich somit Einführung in die Schweiz zu zahlen habe. Die Euphorie von gestern ist weg. Obwohl ich sagen muss dass der Kundendienst ansonsten wirklich gut funktioniert, man schnell ein feedback auf Fragen bekommt. So siehts aus. Schade!
Tip for consumers:
Ich empfehle vor einem Kauf die tatsächlichen Liefergebühren anzufragen. - Verpackung, Lieferung, Zoll, etc.
Products used:
Electro Roller
You think you are saving money because the prices are low. Think again, as soon as things go wrong you are losing with this company, very poor communication, the returns service is a joke i lost £19.64 when i returned a still sealed in the box model i bought twice when my computer froze up ted b
Great car for a beginner not very fast and easily controlled well built can handle being bumped and rolled. Battery life is short about ten minutes or less if going hard.
My problems started when I was some how charged for postage, its free for the amount I spent. They refused to refund saying it was my fault for paying it in the first place.
*******
Tip for consumers:
Check that the total price is right before you buy
#*******001 Have bought a few times from nitrotek they sell genuine rc cars and parts just what i need thank you so much no other places sell the stuff i need except nitrotek will definitely order more
Products used:
parts for my rc car hsp octane
Buying items is quick and simple. If you want to return a faulty item however isn't their strong point. I have warrenty on my rc car but won't accept the photos and evidence I have shown them to believe it is covered, they want the whole car shipped to them for inspection when I've already sent them agreed photos.
Can't give review right now can't get no answers I ordered it 3 days ago and I can't get anyone to tell me when it is going to be shipped I live in the us
Ordered a few bits for my sons bike and all have been packed well enough to protect them. Only small niggle is the website can take a while to load up new pages and sometimes have images missing which means guesswork on the part ordering (been ok so far!) had to contact customer service once and was answered almost immediately via email so that's a great help.
Tip for consumers:
Have patience waiting for pages to load!
Products used:
Rim for bike, brake pads and new battery
Brilliant website easy to use. Easy to navigate and found everything needed. Very useful information
I have been a loyal customer for over 10 years and can say with confidence that they are the best in the country. Done 3 scratch builds so far (and counting) with all parts bought from Nitrotek. I believe they are the sole distributers of Acme Racing and HSP products in the UK. Keep up with the good work!
(#10 30 05 41 36)
Rc car arrived in great time with everything I ordered and it looks and sounds great. Just running in and then fun time.
Excellent service and speedy delivery. Bought as a present for a 14 year old boy. He says "it's amazing! The car is so fast it's crazy and it feels like really good quality". One thing to remember is that having a brushless motor, this car is *really* fast, so you do need a big garden or park to get it up to top speed! Might be a bit quick for a younger child, who might struggle not to crash it constantly.
I orderd a clutch bell and spur gear both in same order the spur gear has arrived no clutch bell have no reply no contact in over a week
Tip for consumers:
Do not bother I gave them a second chance as first experience was bad wish I had never bothered
Products used:
Non the shell from first order was cracked this took almost 3 weeks to arrive gave up on that one then ordered a clutch bell and spur gear and only the spur gear has arrived approx 30 quid out of pocket now don’t believe it will get sorted as they do not reply
Sadly my bike arrived damaged. I am told that I can return it, but I must arrange the return and pay for it. Refunded postage is only paid for manafacturing faults. Email support only with replys averaging 24 hours. No telephone support available.
Great deals but very slow to dispatch, when ordered said next day delivery online?, this is a gift so a little disappointed seen as its my first ever order, some great reviews and looking forward to hearing off the team to confirm my order is on its way!... One very excited little boy(and dad)
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.