NitroTek has a rating of 4.4 stars from 864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service, and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.
Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.
0 stars if possible! Absolutely sham of a business. We have lost hundreds due to the poor quality, unprofessional standards and service. We had to send back the electric bike because it was of such poor standard and faulty. Not only did this company try to NOT refund, even though a full inspection of the bike was done by our professionals and then theirs, both finding major faults. They have not refunded the huge expense of having to return the bike etc. Absolutely do NOT Trust this company.
Great service! I had a problem with the website during the ordering process, and their telephone representative quickly completed the order, and I received it the next day. Also received extra discount for instant payment! The Post Hole Auger lived up to my expectations. So in all an excellent service. I can recommend! Thanks again for your help.
Products used:
Post hole auger.
Couldn't be more happy with the service quality and price.fast delivery and easy to set-up. Will be more than happy to recommend them to others
Order number *******011
Products used:
3 wheeled mobility scooter
I'm satisfied with my order! But I would really like a track & trace… for me to track my post…
And some kind of information about my order-status…
Best regards: Jesper Capion Hansen. (Denmark)
Products used:
RC parts…
I purchased an electric bike and it is perfect for my needs! This has lasted me over 3 years and I still use it in good condition to this day.
Order #*******038
Order *******333
Very easy to purchase and so many ways to pay at checkout would highly recommend this website for all your RC needs for your hsp and wltoys cars and parts very reasonable prices aswell for single orders or multiple orders together.
They are not over priced on the parts aswell the cheapest I have seen around for these cars and trucks A+++++++++
Products used:
Centre gearbox 2 speed
Two speed nitro clutch bell
Excellent company to deal with correct parts at the right price and you know your getting quality goods instead of cheap imitation parts
Products used:
Model car spares
The Nitrotek site is a marvellous place to make your choices on which model to buy. Comprehensive item descriptions and informative user reviews. I am glad I found this site and you will too
Products used:
Buying a model tank
I bought my escooter just before covid so didn't use it. I have been continually charging it and now disappointed as it doesn't charge properly!? When I turn the key, it just stays on minimum. I'm trying to sort this out with Nitrotek but the warranty has expired.
Tip for consumers:
Ensure the battery charges up.
Products used:
Zipper escooter with seat.
Great little car, fast as you like and ready to run strait out the box. Had a problem with battery operating time and had to contact c/s, Nathan helped me with the problem in a professional manner and it,s on the way to getting sorted. The only thing I would improve is I would rather speak to someone on the phone rather than contact by email but that's just my preference. Thanks Nathan
Tip for consumers:
Good after sales service Thanks Nathan
Products used:
XSTR R/C Buggy 1/10
Found a part in stock that's hard to get. Order process was quick and easy - Very happy. Will be returning for more :)
Products used:
6 CH 2.4GHz Receiver 4-in-1 For Esky
I have had a quick and efficient service from Nitrotek beginning with a very easy product choice from there well illustrated web site. The ordering and payment process was particularly easy and operated smoothly.
As promised on the website my order arrived onto my doorstep within the two days as stated.
Yes I can recommend anyone to buy from Nitrotek as I myself will be ordering additional products for myself again
Very soon.
Mr Fuller (Previous order number *******563)
Reference: *******423
Was going to buy my ebike from Halfords, but was not happy with the bike's specifications in terms of a small battery, low mileage range and steel frame. Browsing online accidentally discovered NITROTEK company which offered exactly what I was looking for, plus free next day delivery (Halfords 35£ 5-days delivery) and 5% discount if paid by bank transfer that's awesome.
You think you are saving money because the prices are low. Think again, as soon as things go wrong you are losing with this company, very poor communication, the returns service is a joke i lost £19.64 when i returned a still sealed in the box model i bought twice when my computer froze up ted b
#*******001 Have bought a few times from nitrotek they sell genuine rc cars and parts just what i need thank you so much no other places sell the stuff i need except nitrotek will definitely order more
Products used:
parts for my rc car hsp octane
Bestellung *******0188 Nachdem ich vorgängig eine gute Bewertung betreff Kundendienst abgegeben habe, hat mich jetzt der Schock eingeholt. Nachdem ich Artikel und Lieferung bezahlt habe, kommt heute von UPS eine Zahlungsaufforderung 83.- CHF. Ich finde es nicht in Ordnung von der Firma. NitroTek. Dass ich Einführungs Gebühren zu zahlen habe. Ich habe den Scooter in der Schweiz bei Hobbytime bestellt. Es wurde mir nicht gesagt, dass die Lieferung aus England kommt und ich somit Einführung in die Schweiz zu zahlen habe. Die Euphorie von gestern ist weg. Obwohl ich sagen muss dass der Kundendienst ansonsten wirklich gut funktioniert, man schnell ein feedback auf Fragen bekommt. So siehts aus. Schade!
Tip for consumers:
Ich empfehle vor einem Kauf die tatsächlichen Liefergebühren anzufragen. - Verpackung, Lieferung, Zoll, etc.
Products used:
Electro Roller
Ordered a few bits for my sons bike and all have been packed well enough to protect them. Only small niggle is the website can take a while to load up new pages and sometimes have images missing which means guesswork on the part ordering (been ok so far!) had to contact customer service once and was answered almost immediately via email so that's a great help.
Tip for consumers:
Have patience waiting for pages to load!
Products used:
Rim for bike, brake pads and new battery
I have been a loyal customer for over 10 years and can say with confidence that they are the best in the country. Done 3 scratch builds so far (and counting) with all parts bought from Nitrotek. I believe they are the sole distributers of Acme Racing and HSP products in the UK. Keep up with the good work!
(#10 30 05 41 36)
Excellent service and speedy delivery. Bought as a present for a 14 year old boy. He says "it's amazing! The car is so fast it's crazy and it feels like really good quality". One thing to remember is that having a brushless motor, this car is *really* fast, so you do need a big garden or park to get it up to top speed! Might be a bit quick for a younger child, who might struggle not to crash it constantly.
Very helpful when phoned and asked for help too order parts for my e scooter talked mee threw how too do it myself x
Products used:
E scooter
Absolutely brilliant and easy to deal with. Very helpful and quick at answering my questions.
My order number *******826
Products used:
Rc parts
I orderd a clutch bell and spur gear both in same order the spur gear has arrived no clutch bell have no reply no contact in over a week
Tip for consumers:
Do not bother I gave them a second chance as first experience was bad wish I had never bothered
Products used:
Non the shell from first order was cracked this took almost 3 weeks to arrive gave up on that one then ordered a clutch bell and spur gear and only the spur gear has arrived approx 30 quid out of pocket now don’t believe it will get sorted as they do not reply
I placed a order (*******) on Sunday evening via bank transfer which save you some £££ the website is easy to use and navigate. My order arrived in 2 days and is absolutely perfect and exactly what i was looking for! The instructions were easy to read and has list of parts and there part numbers, and also how to adjust the steering etc! I will definitely be shopping here again for spares and for my kids for there birthdays and Xmas!
Products used:
Electric R/C Car
Easy to order online but I had to chase up delivery twice. It did not arrive within the 1-2 days as advertised instead took 4 days. Other than that all was good..
Products used:
Nitro rc car
Not at the moment, can I explain anything about my package., because I have not recieved yet in the package at my residence.
No email that works, no phone that works, no shipping updates, not delivered when expected.
Horrible for an online company.
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