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NitroTek

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GB
1 review
0 helpful votes
Follow Cameron B.
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This website is very good for anyone into rc as the cars and parts are cheap and the shipping times are very quick. The only downside about the site is that the postage is quite expensive at £10 so its good to make the most of it by ordering as many items as you can afford.

Date of experience: April 7, 2021
District of Columbia
1 review
0 helpful votes
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This is a fantastic hobby shop for remote control everything. I am
Starting to become interested in quadcopters. I have visited other
Few online shops and nothing else compares in terms of inventory,
Price, and personal pride in their store. When it is time for me to
Drop some serious change on a quad, without a doubt this is where I am
Headed.

Date of experience: July 29, 2015
GB
1 review
0 helpful votes
Follow Paul E.
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I placed my order after much research. Their site displayed their expertise and my purchase had optional parts ideal for my chosen product. I'm eagerly awaiting my item to arrive and look forward from buying again from Nitrotek

Date of experience: June 11, 2020
District of Columbia
1 review
0 helpful votes
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Exceptional R/C models
October 30, 2015

This is a really cool little hobby shop and worth checking into if you have any interest in R/C gear, models, or trains. Nitrotek is a gold mine of rc car parts in a desert of toy and hobby stores. For the skilled, detail oriented hobbyist, Nitrotek is the best. It turned out really nice and really affordable.

Date of experience: October 30, 2015
GB
1 review
1 helpful vote
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Nice Customer Service
December 9, 2015

I've been a lifelong customer of Nitrotek and don't regret a minute of it. I came there with my new RC nitro car I had trouble with. They not only explained it to me, they also showed me what was wrong.

Date of experience: December 9, 2015
GB
1 review
0 helpful votes
Follow Muhammed Y.
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Easy to surf (300022061)
September 15, 2018

I just ordered a rc nitro car, so I guess I have to receive it first in order to rate this site whether the merchandise/Commodity is good or not. As result I cannot give 5*. But overall I say the site looks legite and no scams.

Date of experience: September 14, 2018
GB
1 review
6 helpful votes
Follow Alan A.
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Ordered a part from this company in September and they took my money straight away. I have nothing but broken promises from various people via e mail saying that they are dispatching my part and I'll revive it by a certain date. All lies, which it appears is a requirement for a job at Nitrotex. This company is committing fraud and I intent to prosecute.

Date of experience: November 1, 2016
District of Columbia
1 review
0 helpful votes
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Fast service
May 5, 2015

Just got back into the RC hobby recently. I had emailed the store
Directly and they got back to me immediately with the stock status and
Pricing for a Hot Rod truck. Ordered it online, and got delivery
Within a week. I look forward to doing business with these guys again!

Date of experience: May 5, 2015
GB
1 review
0 helpful votes
Follow Toby W.
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#******* Absolutely out standing and will definitely shop again here I havent had a better experience shopping I loved the whole time of it their customer service is also amazing as I had a few slight issues and they told me how to get it sorted straight away and cannot wait to buy more cars in the future

Date of experience: April 11, 2018
GB
1 review
1 helpful vote
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Discussed
December 5, 2017

My order ******* has just been delivered, and I am fuming with the way its been packaged. The box was open and in a right mess the actual parcel has marks on the box, considering Ive just spent almost £100 its a disgrace. I will be checking the product later and any issues it will be coming straight back

Date of experience: December 5, 2017
GB
1 review
0 helpful votes
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Nitro tek
November 11, 2020

Buying items is quick and simple. If you want to return a faulty item however isn't their strong point. I have warrenty on my rc car but won't accept the photos and evidence I have shown them to believe it is covered, they want the whole car shipped to them for inspection when I've already sent them agreed photos.

Date of experience: November 11, 2020
GB
1 review
0 helpful votes
Follow Bruce A.
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Nitrotek have not responded to my questioning of where my order even is after emailing and messaging on their Facebook which is not good customer service. I placed my order on the 14th of December at 14.20, i was then forced to pay 10 pound delivery. And still haven't got my parcels a week later and no correspondence either.

Date of experience: December 21, 2020
GB
1 review
0 helpful votes
Follow Elton J.
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I purchased two 1:12 RC Buggys from NitorTek.
Thee have been a hit with my kids! When I needed a spare part the support team also quickly and accurately sent me the right part with a decent ticketing system so I know where I stood.

Well done NitroTek.

Elton
Oxford

Date of experience: November 1, 2020
Pakistan
1 review
0 helpful votes
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Realistic R/C store
August 25, 2015

This store is a pleasurable to browse through. It's filled with cool
Rc models and supplies, with enough variety to satisfy nearly every
Age group. I found many rc toys I wanted to give to my niece and
Nephews. This place is amazing when you're a kid and really expensive
When you're an adult.

Date of experience: August 24, 2015
GB
1 review
1 helpful vote
Follow Terry B.
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I've been shopping at Nitrotek since the 2005. They were always a hobbyists Mecca, with plenty of rc cars, planes, helis, tanks, drones, tools and imported hobby products. Basically everything a young nerd needs. All-in-all, this is where you want to go if you need modeling supplies.

Date of experience: November 26, 2015
GB
1 review
7 helpful votes
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Yama buggy
August 29, 2016

I purchased a yama off road buggy for my autistic son, who had saved up pocket money for this 1/5 scale petrol remote buggy. We took it to our friends field and my son had 30 minutes of fun playing with it, it then stopped steering. We read the booklet and it suggested binding the two again. Which we tried. To no result. Told Nitrotek. Via their ticket system that it needs a new steering servo. They are not interested. Aftersales service is a complete joke. It's been a month now and still not got any result. All they need to do is send out a replacement servo. I can fit it. Not hard. I think their warranty stinks. They need an aftersales phone line to deal with complaints. As there seem to be a few going by other comments on here and other sites. So thanks Nitrotek for messing up my son's free time before going back to school.

Date of experience: August 29, 2016
GB
1 review
0 helpful votes
Follow karl f.
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Great site great customer service, will definately buy from again
Just got the 1/10 scale brushless marauderfor my 12 year old son a brilliant bit of kit and really fast and very controllable, and im thinkin of ordering another 1 for myself or something similar

Date of experience: April 7, 2020
GB
1 review
0 helpful votes
Follow ken a.
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Got my bike on cycle scheme eventually bike arrived whilst unpacking and assembling realised battery didnt lock in informed them straight away all ive been is fobbed off with sarcasm and and air of not caring i expressed how much this meant to me but they still ignored my many emails i ended this whole mess having to buy a new battery after them sending me a part that was impossible to fit without opening battery again i have no help even though the bike has a year parts warranty i wish i had chosen a reputible company but never

Date of experience: April 26, 2023
GB
1 review
4 helpful votes
Follow Rory B.
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Having had a problem with the steering in the RC model I bought in May( now October)! They have changed their minds several times about the way they want to sort the problem. Makes me think they simply do not want to sort the problem! This ends in the small claims court. Don't waste your money with these guys.

Date of experience: October 23, 2015
Oregon
1 review
0 helpful votes
Follow Mike M.
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Well i just bought one of there gas powered trucks pre order and tomorrow is the day they are supose to come in so i hope that works out. Plus the shipping wasn't too bad. Im confused because on the order it says the price i agreed to but my card was charged 15.00 dollars more and i dont know why... Order #*******155 (placed on May 14,2020 3:46:54 AM BST)

Date of experience: May 13, 2020

Overview

NitroTek has a rating of 3.1 stars from 871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NitroTek most frequently mention order number, customer service and fast delivery. NitroTek ranks 1st among Remote Control Cars sites.

service
212
value
209
shipping
203
returns
152
quality
188
This company does not typically respond to reviews
+70