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Ohio
2 reviews
4 helpful votes
Follow Bill K.
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I was in the middle of a thread about Covid and challenged the local administrator because he commented on a another person's post that he would not tolerate "misinformation". I challenged him as a self appointed fact checker. That's when he identified himself as the local administrator with 20 years of IT experience. I guess that was supposed to impress me, it did not. I continued to challenge his decision that the lady's post was misinformation. He then claimed that my profile was not complete. The next thing I knew I was locked out of Nextdoor. I really don't care as I was going to close my account because of his arbitrary censorship. I guess he feels powerful because he had the ability to censor me. This is the country we have become, when an insecure tech geek can bully others through social media censorship.

Date of experience: August 29, 2021
California
1 review
2 helpful votes
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I am frustrated
July 17, 2017

I cannot read the messages people send me to private I am thinking to close my account and open it again, I am so frustrated that there is no way to communicate and nothing seem to work to fix the problem.

Date of experience: July 17, 2017
Colorado
1 review
8 helpful votes
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Next door review
January 19, 2024

So l am a handicap vet of 2 branches of the military, The Army and Airforce and a cop of 26 years. So this Karen came on to my post and attacked me so I logically defended myself. I didn't use profanity or insult, I followed the guidelines of their policy and I won the argument. So she didn't like that and she reported me! If she didn't like it she could have gone to an another post and not read mine! I'm going to the Supreme Court, the BBB and the World Trade Commission for this one! What happened to freedom of speech and expression! I'm going to report this!

Date of experience: January 19, 2024
Virginia
1 review
0 helpful votes
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Presidential exteriors
September 14, 2022

Ryan deputy from presidential exteriors came to my house to give a quote for windows replacement. He was very friendly and knowledgeable. He knew his responsibility and did a excellent job to explain and to demonstrate windows feature and financial plan

Date of experience: September 13, 2022
North Carolina
1 review
10 helpful votes
Follow Lauren K.
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This is the 2nd time I need to report Nextdoor. The site will go down just randomly for days to a week at a time. Changing passwords never works. Their replies offer useless help, despite my stating the specific error code. They just care about your data to sell; the site itself is a mere way to get your data.

Date of experience: May 8, 2019
Georgia
1 review
0 helpful votes
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HOA information
May 15, 2019

I'm on our HOA board and the information that is distributed is basically for our subdivision. Therefore most of the info is restricted to just our subdivision. However on a wider scale the neighborhoods have been successful in overcoming some zoning requests that would adversely affect our area.
Wish there was a way that those that have moved out of our subdivision could be removed from our group.

Date of experience: May 13, 2019
Virginia
1 review
2 helpful votes
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Trouble viewing Messages
January 11, 2020

Unable to open up messages, pictures or to reply. Geek squad says it is on Nextdoor end. E-mails are sent broken up. When I try to open up anything in Nextdoor, I get a notice that comes up: Error or unavailable.

Date of experience: January 8, 2020
Texas
1 review
2 helpful votes
Follow John S.
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Next Door is a site that provides a platform for your racist and white supremacist neighbors to threaten you with violence. It is everything wrong with the country today. The KKK and the Nazis love it!

Date of experience: October 12, 2020
Oregon
1 review
44 helpful votes
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Censorship, data mining and don't care about their mission. They say no local businesses can sell or advertise yet they allow big box stores with 15k a month invested on their feed. Question a policy and they removed you. They also don't keep info private and spam you.

Date of experience: January 14, 2019
Maryland
1 review
11 helpful votes
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63 years in my home
June 25, 2018

I was kicked off because of some discruntal neighbors after I moved to Tennessee. I lived in my home for 38 years and I was an advocate for the neighborhood. But yet they said for safety reasons, well is that not a joke! I was shocked and disappointed to not being able to communicate with neighbors and friends that I have known for many years. But there lose because my new gated community I will not be an advocate for them. Becomes to judge mental by leads. Thanks for this opportunity to voice our opinions.

Date of experience: June 25, 2018
California
1 review
6 helpful votes
Follow Mark Q.
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As a very early user of Nextdoor, I found the service to be useful for neighborhoods. However I've found some unilateral change decisions to be poor for my use and my neighborhood, and web site bugs I've reported have been prioritized low and never corrected. And over the last year or two I've found an increase in focus for ads or other non-neighborhood-specific content, which certainly might make Nextdoor some money, but does no real good for the neighborhood.

Date of experience: May 30, 2019
California
1 review
20 helpful votes
Follow Angie N.
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The moderators are petty and so are many of the neighbors who post on it. Most neighbors are not on it because of unprofessional and extremely bias actions of some self appointed leads. I am not sure how one becomes a lead but some are overtly petty. Don't bother unless you need drama.

Date of experience: June 29, 2017
California
1 review
55 helpful votes
Follow Amber H.
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I love Nextdoor. Thanks to Nextdoor, I know who the racists are in my neighborhood. I also know who has enough time on their hands to report all the "suspicious" people that happen to walk past their house during the course of the day. I never knew there were that many paranoid people living in such close proximity. If you report posts for racial profiling, which is strictly prohibited according to Nextdoor guidelines, the poster is notified. This does nothing but rally the racists who then like to gang up on the minority of nonracists. Thanks to Nextdoor, I also know which households "have a gun and aren't afraid to use it". I can't thank Nextdoor enough for empowering paranoid, gun toting racist with nothing better to do then stare out the window all day. If you are afraid of any person that happens to be in your neighborhood that does not have the same skin tone as you, this is the app for you.

Date of experience: May 16, 2017
Texas
4 reviews
30 helpful votes
Follow Kay L.
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Our neighborhood has been using Nextdoor for about a year and a half. It has helped to build community, and is a great way for people let their neighbors know about crime going on in the neighborhood. I also love it because the Police Department can post urgent messages to those neighborhoods under their jurisdiction.

I read some of the low ratings and I just don't agree. Nextdoor is not a platform to complain about your HOA or other neighbors. It is not a platform to express your political views. That's what Facebook is for. If you want to complain about your HOA, ask your lead to create a private group so that neighbors who want to complain can do so without inflicting their negativity on everyone else.

Date of experience: April 26, 2015
California
2 reviews
25 helpful votes
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Don't support ND
July 18, 2017

Next Door is absolutely the WORST thing. That has ever happened to to our HOA of 4,700 members. They remove post that do not agree with their thinking. It is controlled by one faction. They remove posts that they do not agree with. They are biased and are protected by corporate ND. If you criticize a lead or a moderator, you are gone! ND has no social conscience! They are a disgrace.
Posted by a member of the Oakmont Village Assoc., Santa Rosa, CA

Date of experience: July 18, 2017
Virginia
1 review
13 helpful votes
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Misleading Mailer
October 12, 2017

My mailer says "... Neighbor". Really? And, then the mailer has a person's name from a street in my neighborhood as if that person knows me, which they don't, and as if that is enough to entice me to join!

This is not what my neighborhood needs.

Date of experience: October 12, 2017
California
1 review
0 helpful votes
Follow Theodora Y.
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I am frustrated with the time it is taking to resolve the photo issue in groups. The group officers are ready to change for the third time and the picture of a officers from three-years ago is still on the site versus the current officers.

Date of experience: April 17, 2019
Illinois
1 review
49 helpful votes
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Privacy concerns
July 31, 2016

I think it's ridiculous you have to use your own name along with your address. What is there is a creep on their? Then they know where you live! What if you post suspicious people and the suspicious people are your neighbors and their is retribution? Ridiculous.

Date of experience: July 31, 2016
Georgia
1 review
5 helpful votes
Follow Nicole J.
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I signed up for Nextdoor on May 26,2023. After achieving no results, I deactivated my business account on June 21,2023. The payments are recurring, but once you deactivate your account, they're not supposed to charge you their monthly fee. I wasn't charged in June, but yesterday on 7/24, they charged me. My bank is currently trying to get my non-authorized payment returned. I would not recommend Nextdoor for your advertising needs especially if you're a small business. I now believe they're a scam.

Date of experience: July 25, 2023
California
1 review
2 helpful votes
Follow Jocelyn B.
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I would like it to be easier for people who are not tech savvy. I find it hard to get more of the info i want and less of the information I am not interested in. And how to get to a spot on the site that will show me where to go to find out what to do to solve this

Date of experience: May 31, 2019

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334