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California
1 review
18 helpful votes
Follow Jenifer G.
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Nextdoor is a joke!
September 26, 2017

God forbid you have a neighbor who behaves abusively, even reporting to Nextdoor itself does nothing! They send a canned response, stating that they'll look into it, and tell you they aren't able to give you any details, yet those verbally abusive people remain. Is Nextdoor THAT desperate to keep members, or are they concerned about the rules they have posted on their own web site? I believe it's the former, based on my experiences with a truly vicious neighbor who has ruined Nextdoor for all. Droves of people have left, yet he remains. Don't bother registering, it isn't worth it. Talk to your neighbors the old fashioned ways-face to face or pick up the phone. I'm sorry I have to leave any stars, if I had a choice, I'd leave zero.

Date of experience: September 26, 2017
Texas
1 review
21 helpful votes
Follow Julie S.
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Nextdoor.com allows bullies and hyper-sensitive loons to hijack the threads, flagging every post of each person who offends them for no reason other than breathing, while allowing their rants and hurtful tirades to remain. The 'guidelines' are enforced at the random whims of whoever sits on the nextdoor throne that day. It truly is the idiocy of the inmates running the asylum. Protest it by contacting them and they will send these identical, canned responses proving they haven't even read your complaints and don't sure as hell don't care to address them. They are either out to lunch or just frickin' don't care. It's made our neighborhood communication a freaking nightmare.

Date of experience: October 3, 2017
Kentucky
1 review
40 helpful votes
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Most eye opening site of how many in your community are racist, bigots, full of hate and fear, judgemental and ready to shoot anyone over the most petty things. Everyone seems so ready to call themselves Christians, yet all they do is whine about what an inconvenience peaceful protests are(always calling them riots, leading to veiled racist remarks) and bully those who arent conservative and believe in equality. I'm sorry I ever signed up, everyday I was bullied and insulted for speaking up for human rights.

Date of experience: May 1, 2021
Michigan
1 review
1 helpful vote
Follow Rob T.
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Great way to connect our community!
May 9, 2019

Overall, we all love Nextdoor. Some of our neighbors are challenged with technology, but we have held small group "training" sessions which was another opportunity for people to get together and connect. It's been great for service recommendations, buying and selling within our "neighborhoods" and posting communications and neighborhood breakfasts and luncheons. Support staff has been very responsive so far when we've needed help. Thank you!

Date of experience: May 9, 2019
Washington
2 reviews
54 helpful votes
Follow Barbara M.
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Useless and unsafe.
March 28, 2016

Been with the site for a while; no problems. Then recently several people posted erroneous information about our recent caucus in WA State. I very calmly pointed out that they were not correct and, as I am a party official, posted the correct info. I was ridiculed, attacked, and called various nasty names. After several attempts to stay civil, I finally said this was not the correct forum for political discourse, especially since they were obviously clueless (that is as strong as my language got). Immediately received a slew of emails, saying that people objected to my 'tone' and that I was being abusive. REALLY? I went back to the site, deleted my "objectionable" posts and unsubscribed. Advising everyone I know to avoid Nextdoor sites - they are childish, petulant, unregulated - in short, a huge waste of anyone's time.

Date of experience: March 28, 2016
Tennessee
1 review
48 helpful votes
Follow Terry S.
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Nextdoor has taken it upon itself to decide what they believe is moral and proper versus what is "not nice" and uncivil. If posts aren't peppered with sickeningly sweet comments about how wonderful someone is for helping a poor, stray kitten, or how great their plumber is, they're pulled. The leads are impossible to reach and take perverse pleasure in blocking comments. It underscores that those who volunteer as leads have no other manner in which to prove their self worth. Silly, fluffy site.

Date of experience: November 19, 2019
California
1 review
17 helpful votes
Follow Rose H.
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Does anyone use nextdoor.com I thought it was a site for interacting with the people in your neighborhood. In my neighborhood the only posts allowed are from irresponsible people who keep losing their pets, bigots who badger the less fortunate or call the police if a pigmented person walks by their house on the way to the light rail, and persistent, ignorant, paranoid alarmists who rejoice in spreading false information far and wide. The site leads have no clue what their responsibilities are so that's all they allow. Try to offer an informed opinion (about drinking water, no less) and your posts will be deleted. Just the blind leading the blind. The country is devolving at an alarming pace. I'll pass.

Date of experience: May 16, 2019
Texas
1 review
9 helpful votes
Follow Deborah M.
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This site is great for recommendations and finding lost pets. Post Harvey flooding? Great for resources! Not so great? Posting without a problem for months about trying to get the city to move to low glare LED street lights instead of the ones causing people to have to move out of their front bedrooms or pull over due to migraine headaches, getting lots of support, a suggestion to start a petition from a realtor, lots of signatures from Nextdoor neighbors, no complaints, and then after losing the fight in our area, seven months later doing one final post of a video of another community to show what good lighting looks like so it could be sent to other neighborhoods who could still benefit. In fact, many cities had made the same change. THIS is what got me kicked off of Nextdoor. A perfect stranger was dismayed and wrote me to ask if I knew my post had been deleted. The idea of this site is wonderful, but it is only as good as its leadership.

Date of experience: November 25, 2017
South Carolina
1 review
29 helpful votes
Follow Tom B.
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The site is ok, but the claims they were making about giving $50 amazon gift cards seem to be a scam. I personally was verified as the starter for 9 neighborhoods by nextdoor. Only one ever reached "critical mass" and I've been waiting on that gift cards for months. I'd say let them do their own marketing, because they are lying about gifts for people who helped them get started.

Date of experience: March 16, 2014
District of Columbia
1 review
1 helpful vote
Follow Larry R.
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I love the concept of NextDoor. I help found NextDoor DC and have served as moderator for many years. I have received complaints from many Members that ND does not practice due process in managing their complaints. It seems quite arbitrary. One neighbor can complain about an entry and then the account is disabled for a time period with no notification or opportunity to defend. The ND guidelines are illusory such as "be kind to your neighbor." I urge ND to create a fair due process complaint system. Neighbors need to know exactly what phrase or words are bothersome so they can avoid using such in the future. I do realize that ND has a low rating and may not respond to this feedback. Sincerely, Larry Ray, *******@aol.com

Date of experience: September 15, 2023
Florida
1 review
1 helpful vote
Follow Cindy Z.
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This web site provides a useful way for neighbors in adjoining neighborhoods to connect and share all different kinds of information from black bear sightings, recommendations of a/c companies to restaurant reviews. Local law enforcement has a presence on there too which is a bonus

Date of experience: May 29, 2019
Texas
1 review
0 helpful votes
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Ugly posts don't get taken down
June 13, 2019

Some people are truly hateful on next-door and when I've flagged their posts, they don't get taken down. One especially concerning thread was a neighborhood (not mine meaning all of this info was being shared with thousands of people) was accusing two young teenagers of minor crimes, like trespassing. However, they posted the kid's house and then other "neighbors' starting calling for neighborhood patrol. It was disgusting to me and felt like it was just foreshadowing another Trayvon Martin incident. However, the neighborhood administrator did not take the thread down. I just checked and it is still up. There needs to be next-door moderators like facebook has and so it is more uniformly done than neighbors who are clearly biased in these threads.

Date of experience: June 12, 2019
Texas
1 review
2 helpful votes
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Survey requested by Andi Ferraud
June 15, 2019

I'm not sure if you want my overall experience or a specific experience. I am a Lead & my overall experience is good, but
1) I do think that members should be allowed to post services & items they make for sale. I hear a lot of complaints about this not being allowed.
2) When I Report a member & receive a specific Reply from ND requesting more information, it would be helpful if ND would copy & paste my message with the member's name & neighborhood because I do not remember which report it is without that & your case numbers mean nothing to me.

Date of experience: June 13, 2019
Georgia
1 review
24 helpful votes
Follow Laura M.
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When I first received my Nextdoor invitation, I thought, wow, this might be a great way to keep on top of local news. And for a few weeks, it was. I then made the mistake of defending someone who was upset about losing her senior citizen discount on her water bill. Without getting into details, the original poster was attacked in a really rude and thoughtless way by two conservative members. I responded, and then I was attacked. It's like Facebook, but worse, because these people know where you live (I didn't realize until I decided to deactivate my account that my actual address was listed on the site for all to see). Full of nasty, bigoted women who have nothing better to do all day. Don't waste your time or risk your privacy and security on this balderdash.

Date of experience: December 25, 2017
France
1 review
3 helpful votes
Follow Eduardo M.
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I recently posted a personal experienced with a 4-year old black girl that I saw throwing garbage out of a car window, then flipped me the bird, while her mother was watching and approving her behavior. I stated that if you raise your children to be defiant and disrespectful, you are creating your own monsters that later are going to defy and disrespect anybody in an authority position, such as teachers or the police.

Facebook had no problem with my post, but the stupid morons at Nextdoor, considered my post racist and they have suspended my account for 30 days.

I don't care about Nextdoor anymore and I will be deleting my account from their website, because I have seen similar complaints from other users. They can take their website and shove it. AMF!

Date of experience: January 23, 2021
North Carolina
1 review
1 helpful vote
Follow L V.
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I was kicked off nextdoor for stating my real experiences and trying to reason with leftist extreme brainwashed neighbors with constructive comments and experiences observations. Neighbors went on spewing these obscene made up underpinned anti American agenda. Nextdoor based in SanFrancisco and backed by a former Walmart administrator and Benchmark Capital among other supporters. The CEO sent out a notice to everyone about racism(when where I come from the black population has the upper hand). They are catered to way over whites, want everything ha drs to them above every other ethnic group and it is so out of hand only a brainwashed idiot would fall for it.

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Stay informed use Nextdoor
July 28, 2019

I like knowing what's going on in my area, I've been alerted to suspicious activity, wild animal sightings, road closures. Really like getting recommendations about local services like painters, plumbers landscaping, and haulers.

Date of experience: July 25, 2019
California
2 reviews
3 helpful votes
Follow gretchen r.
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A frequent voice on NextDoor is a local paper editor, who is an ex-con with a political ax to grind and if you respond critically or even in jest or in any way unsupportive to his submissions you will find the whole post taken down and when it reappears a few days later, only your comments are missing. There is no notice or reason given. No explanation on the post. Just disappeared like it never was. That's just creepy! Here is my comment: "always curious to me how these things are never discovered by run of the mill citizens but always those with 'agendas' - jess'sayn..." now really, was that so bad?!

Date of experience: November 17, 2020
Florida
1 review
7 helpful votes
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While this site has its redeeming qualities unfortunately they bad outweighs the good. Anyone posting anything conservative gets mocked, criticized and reported to Moderators that then suspend your account for questionable reasons, then suspend your account indefinitely. It is San Francisco based imposing its selective enforcement of its own ambiguous policies, it's deliberate censorship. Hope Elon buys them too.

Date of experience: April 14, 2022
Washington
1 review
9 helpful votes
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Can be used for good!
November 26, 2015

Beware that thieves and racists exist and might show up anywhere but Nextdoor gives us an opportunity to discuss what's going on in our neighborhoods. I have some homeless camps and there is drug and robbery activity daily in our back alley. We also have a constant stream of car prowls and mail theft. This is a fact, not racism. The witnesses report various colors of people perpetrating these crimes.

Date of experience: November 26, 2015

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334