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Colorado
1 review
11 helpful votes
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Love it
July 27, 2016

This website is really great to know what is going on in the neighborhood, to get cat sitters, if there is a crisis (our gas went out for 3 days in sub zero temperatures), to be alerted of crimes in the neighborhood, or even simple things like needing a recommendation for a plumber and/or what were the cop cars doing on our street? I highly recommend it.

Date of experience: July 27, 2016
Massachusetts
1 review
5 helpful votes
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Silenced
May 25, 2021

If your politics don't agree with those of the ‘leads' or moderators and someone reports you for a minor issue (sarcasm, for example) the leads will silence you for a length of time (three days, in my case). You cannot be ‘uncivil' or even ‘unkind' - and the leads make that judgement. If they don't like you, or your politics, you're done. No explanation given.

Date of experience: May 25, 2021
Texas
1 review
11 helpful votes
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Next door is useless
November 5, 2017

To give power of censorship and deleting comments to just anyone is useless. Leads, whom we dont ever know, have the ability to navigate their own ways with their own agenda, deleting peoples posts and comments. USELESS! You cant express a concern you have with neighbors and if you do, you get deleted. Nothing ever gets resolved on these sites when it comes to issues because the so called leads get their feelings hurt and delete posts and comments instead of letting people work out the issues. And who picks these leads? No one knows! I hate Facebook but I hate this site more. One star is too good of a review.

Date of experience: November 5, 2017
California
1 review
1 helpful vote
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OK Review
May 30, 2019

I believe the site was originally set up for reporting suspicious things going on in a neighborhood and to let others be aware. That happens rarely on the site now. I do like that plus 'lost and found pets' and being able to contact neighbors you don't see on a regular basis. I just delete the messages that don't pertain to my area. So so far it's been good.

Date of experience: May 30, 2019
California
1 review
2 helpful votes
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Even if you like to civilly debate your neighbors on national politics, you cannot present any balanced political ant-Trump postings, without getting banned. This site is a cess-pool of rightwing maniacs here in Huntington Beach, CA.

Date of experience: January 22, 2021
California
1 review
54 helpful votes
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It appears that there are 'members' employed or affiliated by NextDoor in some manner, who police. These members are special. They have power to flag and ban over anything THEY might 'think' is a violation of ND terms. I've had this happen 2 times now, and both times had NO idea why I was being restricted! Lol,

IMO, NextDoor will kill itself with these ridiculous Kindergarten level tactics. We are adults. When you allow bored, haggard old cat ladies to administer your Social media site, ridiculous things are going to happen. This appears to be the case for NextDoor.

Date of experience: August 9, 2019
California
1 review
34 helpful votes
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Gestapo culture
February 23, 2017

Multiple shadowy neighbors of mine "reported" me for a message I sent that was completely innocuous. I get a message that I had been "reported", and am "in violation". Still can't figure out what the problem was. But totally ruined my day.

Neighbors who know me, my name, where I live "reported" on me, and I was chastised. Their identity I know not -- they may be friends & acquaintances, haven't a clue. For what reason, i don't really understand.

It has created a totally uneasy feeling for me in this neighborhood now. Feels like a gestapo ghetto now.

Date of experience: February 23, 2017
California
2 reviews
16 helpful votes
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Censoring/Discrimination
December 14, 2017

I was a member of nextdoor.com for over a year and half. I moved and wanted to change my neighborhood. All of a sudden, I am "bared" from the site. They pick and choose who they want and as stated in the reviews "Black list" people. I did nothing wrong. It was very rare that I would make a comment. I used the site to keep up with what was going on in the neighborhood. Don't bother with this site, stick to Facebook.

Date of experience: December 14, 2017
Tennessee
1 review
0 helpful votes
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Appreciative of Nextdoor
July 28, 2019

This is the first time I have lived in a neighborhood that has Nextdoor & I do appreciate it. I am touched & thankful for the care that I see expressed by neighbors. It is good for receiving suggestions or for warnings of criminal activity or even recovering lost animals & so many other situations. It is a great way to connect & communicate with those who live close to us.

Date of experience: July 25, 2019
Washington
9 reviews
125 helpful votes
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I say "illegally" because Nextdoor has made a point of partnering with local government agencies to post notices from them and let them present their items of interest. When they do that it puts them into a category where they cannot censor opposing opinions. Well, the Gestapo leads go nuts nationwide making sure they practice discrimination against some protected classes as well as certain political opinions... ILLEGALLY.

Date of experience: July 22, 2020
Virginia
1 review
1 helpful vote
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Nextdoor is the place to be if you want to keep current on what is happening in your area. You can find great recommendations from your neighbors on things like home repairs, lawn care, day care, restaurants, etc. Local law enforcement and government agencies also post on the site which is helpful in keeping current on important developments. Love my Nextdoor community!

Date of experience: August 24, 2021
Washington
2 reviews
24 helpful votes
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This is a great site for neighbors to network with each other. I would give it 5 stars, but they need to clarify their rules for posting because sometimes people try to boss and bully other users of the site by claiming they are not following rules of posting, especially as regards the new Nearby Neighbors feature.

Date of experience: July 2, 2013
North Dakota
1 review
5 helpful votes
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Nextdoor is great!
August 31, 2019

I really enjoy being part of the Nextdoor online community. I think Nextdoor and its platform does a wonderful job of making our community feel more connected and informed. I also like that it doesn't have all that unnecessary stuff you see a lot on other social media platforms like Facebook. I'm really glad Nextdoor was created!

Date of experience: August 28, 2019
Texas
1 review
0 helpful votes
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I love Nextdoor!
August 2, 2019

I love to go to Nextdoor to see what is going on in the community for safety issues. I also do animal rescue and it is an awesome place to report lost and found animals.

As a lead I do not like that my neighborhood does not seem to participate much. Any suggestions to get them inspired?!

Date of experience: July 30, 2019
Connecticut
1 review
1 helpful vote
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I love the next door
April 20, 2019

I am a member of a community in Port St Lucie Fl and have benefitted many times from getting recommendations that I needed advice or information for. Maturity is the most important qualification for using this application.

Date of experience: April 18, 2019
Illinois
3 reviews
14 helpful votes
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SCAM!
October 24, 2018

Their real estate advertising is terrible. Nobody uses it and they removed the function to stop advertising. You will be paying for months of zero leads! Their youtube video on how to unsubscribe from paid advertising is wrong, following the directions does not work. They keep on charging me month by month with no phone number to call and talk to. AVOID AT ALL COSTS!

Date of experience: October 24, 2018
Colorado
1 review
6 helpful votes
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This app promotes bullying and racist views. If you post honest information that other uses report as a violation, you will be banned, while users who promote false information remain unmitigated. I posted a picture of a man on my own private property in the early morning hours, trespassing, and did not note anything about his race and I was attacked by other users assuming his race and I got banned. I attempted to appeal my ban and I was ignored and permanently banned. This is not a community app, it is a biased and racist app. I had dozens of supporters and still got banned

Date of experience: October 16, 2021
California
1 review
24 helpful votes
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Still BULLIES
January 8, 2018

I was stating facts about a dog and trying to understand this behavior that just all of a sudden appeared after days of being on the app. I was told i was mental, they then stated a slight comment about my parents, and the lead was a part of it. Nextdoor blocked me and did nothing about the bullies.
I even made a general post before being deleted about how nextdoor was allowing bullies.
There is no physical phone number to call just the email that they don't read but will reply with their guidelines WHICH not even they follow.
Screw nextdoor. Ill speak to whomever wants to hear it i have screenshots. If you ate a bully nd is for you, if you're not STAY AWAY.
ZERO STARS

Date of experience: January 8, 2018
Texas
1 review
60 helpful votes
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Censorship by Lead
February 25, 2015

Nextdoor was being used very successfully in our rural neighborhood until one lead, a neighbor with a history of problematic behavior, deleted a number of appropriate and civil posts while writing highly inflammatory posts herself and blocking others from commenting on them.

Three neighbors began correspondence with Nextdoor support asking that the lead in question be relieved of her duties. We provided clear examples of the leads transgressions and our correspondences were clear and polite.

We were told the lead was warned but shall remain as a lead. Nextdoor is not actively being used in our community anymore. Very, very unfortunate.

Date of experience: February 25, 2015
California
1 review
43 helpful votes
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Not what I expected
November 16, 2016

Nextdoor.com seemed like a good idea for people in the community to share events, concerns and fellowship. In the last few months, the site has become a political forum. Discussion will eventually become disagreements, which will result in a hostile community. I am discontinuing my membership before cliques and factions start to develop in my neighborhood.

Never needed it in the past, don't need it now. What ever happened to taking a walk in your community, to get to know your neighbors.

Date of experience: November 16, 2016

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334