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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 29th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Delaware
1 review
2 helpful votes
Follow Elaine E.
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DO NOT JOIN!
February 13, 2022

Never joined this site and I do not know who signed me up or why. My inbox was inundated every day with feeds I did not care about or want. Despite hitting unsubscribe 100x, I got welcome letters, etc., which I responded to with obscenities, hoping to get kicked off. That did not work. Tried to "deactivate" with no luck. NOTHING worked until I posted my gofundme page because I have cancer. Somebody "reported" me and FINALLY I got kicked off for good! Thank God! Nice neighbors, too, in this dump of a town where I live.

Date of experience: February 13, 2022
Virginia
2 reviews
0 helpful votes
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Extremely rude! Hung up on me wasstranded 3 hrs they text to say they weren't coming to pick up car.

Date of experience: February 12, 2022
California
1 review
2 helpful votes
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The community in my city is dominated by advocates for the "homeless industrial complex." The trolls who work for them bully and mass-report dissenting viewpoints in order to silence all opposition. One of the volunteer reviewers/leads is under contract from the city to provide promotional material. She also represents a homelessness corporation at city council meetings. She and the trolls who work with her attack anyone who criticizes a city program and report and/or remove their posts.

The "moderation" done by Nextdoor itself is frequently even worse. You can post articles from the Journal of the American Medical Association which debunk anti-vaxx propaganda and be flagged for spreading misinformation. My account was suspended for 30 days because I posted a JAMA article which found that 75% of the reported adverse effects from the covid vaccines were due to the placebo effect. The replies you get from their customer services sound like they were composed by primitive bots, or people with no education. Nextdoor customer support pretends to listen but always responds by repeating the same nonsensical assertions, like "the... content could discourage other's [sic] from getting the vaccines." The reviewer quoted the Nextdoor guideline out of context. The full text is "False or misleading information that could prevent or discourage people from receiving COVID-19 testing, treatment or COVID-19 vaccines." The source was a refereed academic study, so there was no basis for calling its content false or misleading.

The article which I posted said that 75% of reported adverse covid vaccine effects were due to the placebo effect. This would normally be considered very strong evidence that vaccines are safe, but not to Nextdoor. The only way to avoid the possibility that ANYONE might be discouraged from getting a vaccine would be to lie and say that 100% of adverse effects are due to placebo. That's what it takes to conform on Nextdoor. You are expected to agree with the ruling clique's dogma, and to hell with the facts.

Nextdoor guidelines encourage users to provide references for claims they make, but it does not recognize the validity of even the most solid and respected sources. This hypocrisy is one of the reasons Nextdoor is a third-rate social media platform.

Date of experience: February 11, 2022
Ohio
1 review
1 helpful vote
Follow Lori M.
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I have a small business that operates on nickles and dimes. I was suckered into a one-month sponsorship and then they allegedly sent an email they were switching platforms and suddenly I'm being billed hundred of dollars for... are you ready? A total of 8 click throughs.

Date of experience: February 9, 2022
Florida
1 review
2 helpful votes
Follow Michael B.
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How is it that a Nextdoor leader can compare $#*! for brains to "Lets go Brandon" but pointing out this hypocracy gets me a 30 day suspension? My first suspension was for a single sentence in my first post: "Lost a few friends when I came out as a conservative"

Date of experience: February 7, 2022
Georgia
1 review
0 helpful votes
Follow Mac X.
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I think the app is great but their policy sucks. The site has a personal and a business side. The personal side does not allow you to talk about their business. They monitor you. You have to use the business side and pay for any messaging about your company. Their business advertising is very limited for the money you pay.

I was sharing work that I am doing in my house and getting opinions from my neighbors and Nextdoor blocked my account for three days as a punishment for violating their advertising policy.

Maybe someone will create another competing app and allow neighbors to collaborate without limitations or censorship

Date of experience: February 4, 2022
Texas
1 review
1 helpful vote
Follow R R.
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Censorship is EXTREME
February 4, 2022

No one can say anything unless it is approved by whoever decides what is and is not okay. And they don't let you know until they have banned your profile. Horrible

Date of experience: February 4, 2022
Oklahoma
1 review
3 helpful votes
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LOVE Nextdoor!
February 4, 2022

Nextdoor is a refreshing change from Facebook, or at least that is the goal…. A place where neighbors coming together to support each other, share helpful tips, and help reunite lost pets, keys and phones,

Date of experience: February 4, 2022
Texas
1 review
3 helpful votes
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Quick to react
February 1, 2022

Nextdoor decided to deactivate my account. Now they are asking me to come back. This must be there way of acknowledging they were wrong. Too bad, I am not returning. Your quick and inaccurate decision hurts your bottom dollar. Not mine. I can help my neighborhood without you.

Date of experience: February 1, 2022
Virginia
1 review
1 helpful vote
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Absolutely ridiculous!
January 31, 2022

Good luck if you join this app. Moderators are biased, neighborhood Karen's will use it to harass and bully you, and you could do all the right things and still get accused of bullying and get taken down for 30 days! It's ridiculous how many times the real bullies get away with what they do but the rest of us get punished for things that we shouldn't be! I got banned today for making a post about bird feeders that included me calling the neighborhood ban on bird feeders due to pests "bull$#*!." They said that was uncivil and that I was bullying. Who am I bullying?!. This app is beyond ridiculous!

Date of experience: January 31, 2022
Canada
1 review
5 helpful votes
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Toxic platform
January 27, 2022

NextDoor creates an environment of toxicity by allowing their "Leads" to wreak havoc through power trips. They don't have any criteria for people to be Leads. Complaints about abuse by Leads are not dealt with. Hate this platform! Cancelled my membership and encourage others to do the same.

Date of experience: January 27, 2022
Texas
1 review
2 helpful votes
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I response to an ongoing plethora of thefts of packages from porches and Christmas decorations, I used the word "scum" to describe the people doing it. Nextdoor suspended me for 30 days stating that I was being unneighborly. Nextdoor considers a THIEF a neighbor deserving our respect!

Date of experience: January 25, 2022
California
1 review
2 helpful votes
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Leftys from San Fran run an app from he'll pushing their worthless ideas. Lefty admins arbitrarily decide who's post to keep based upon political leanings.

Date of experience: January 24, 2022
Texas
0 reviews
45 helpful votes
Follow Venisa M.
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You can post something that in no way violates Nextdoor rules and get blocked. I posted factual public information after another user accused me of unethical conduct at my job and I got blocked for merely replying with facts to clear up the issue. I think all the complaints must be sent to somebody's three year old child. And there's no oversight of the Leads, so don't expect any help from them. We should all find a better app for sharing with our neighbors.

Date of experience: January 24, 2022
Nevada
2 reviews
3 helpful votes
Follow Al F.
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I used a pen name because this site is really nothing more than neighbors complaining about each other.

Account disabled for not using "real name"

Sorry, stupid site. If I have to live next door to some of these jerks you don't get my real name.

Date of experience: January 24, 2022
Texas
1 review
2 helpful votes
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A Bunch of Fascists
January 24, 2022

NextDoor is a left winged hate site disguised as a neighborhood app. I have never run into a bunch of more liberal, inane, hateful, intolerant hypocrites in my entire life. The leads are given much leeway with your private info. There have been cases here of liberal leads posting information they gleaned from the site and even reported, they were not disciplined. This site is chock full of anti-white rhetoric, 'white privilege' nonsense, and unscientific Covid misinformation. If you like leftist, intolerant, racist, mean and trite treatment? ND's the ticket.

Date of experience: January 24, 2022
California
4 reviews
11 helpful votes
Follow jerry d.
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I had to deactivate my account because I reported a racist post that was not taken down and I continued to receive racist comments. Yet, Nextdoor will censor any word that comes near swearing, or "mean" toned content. A really stiupid site for really stupid people.

Date of experience: January 23, 2022
California
1 review
3 helpful votes
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Nextdoor is just shills for big pharma. Honest information is censored if it does not fit their narrative. I disgusting company.

Date of experience: January 22, 2022
Virginia
1 review
1 helpful vote
Follow Scott L.
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No site admin controls over increasing spam from unwelcome government and "Team Nextdoor" posts. They remain unresponsive to my emails on this. My community is now looking for other options.

Date of experience: January 22, 2022
Texas
1 review
4 helpful votes
Follow Lynette V.
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Nextdoor sounds like a good idea, but if your neighborhood has a large group of Leftist SJWs, they'll gang up on Conservative thinkers to have them silenced. A local Lead, Rick Hinojos, lures those he doesn't like into traps in attempt to have them suspended; there are several Legtist Leads in my neighborhood who think it is their duty to silence Conservative thought. I have been suspended for wishing well to a SJW who complained that I said, "I hope you have joy in your life." I was also suspended for posting a link to a USA Today article about a person who was arrested for his involvement on Jan 6. My crime? The person who got arrested is Black. I was also suspended for asking someone who was complaining about the singing at the Sunday church service (he lived near the church), "Are you saying that the parishioners should tone down their enthusiasm when praising the Lord?"(see pic of letter from ND Corp explaining my suspension). I was physically threatened for attending an Open California rally in May 2020. The local Leads refused to remove the threats. I have been called vicious names and the posts continue to appear because whatever the Left says or does is ok.

My advice to anyone who thinks for themselves - stay away from ND if you live in a Blue state. The people will bully and gang up on you. It is the worst of the worst of humanily.

Date of experience: January 20, 2022

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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