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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
California
1 review
22 helpful votes
Follow Jayne W.
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Our neighborhood leads - let's call them "G. M." and "C. A." certainly have a power trip with being the neighborhood leads. They pipe in on each thread that is controversial and add their 2 cents or shall I say 25 cents or 50 cents.

Oh my gosh - if you disagree with them, they will instantly remove your post and then most likely follow up with a dissertation of the "guidelines" to show that they have power over YOU. They are bias, "know it all's" who most folks can't stand in the neighborhood and rarely "thank" them for their replies. Every neighbor I know, and there is a lot, just laughs at them. Another lead in the neighborhood is done with NextDoor due to these two clowns.

G. M. Will latch onto a theme within the post and twist it around and go off topic and vomit his liberal views and shove them down your throat. C. A. Will bully you from her couch and slam you in a private message if she doesn't agree with you. She loves to consult with a dictionary to put out her BIG words and make herself feel important and smart. They will often like each other's post so they can validate each other.

NextDoor needs to tighten up the guidelines for who a lead is? When to remove a lead from their role. Better explain how a lead is actually selected. Have some sort of QA mechanism within to monitor these leads and their activity. At this moment, they seem to have all the power and live within their own kingdoms.

We live in a democratic society and these leads should have a one year term and then the neighborhood should vote in a NEW LEAD! Come on Nextdoor - listen to the audience you are serving.

Date of experience: September 17, 2016
Florida
1 review
7 helpful votes
Follow Becky E.
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I am the lead for my neighborhood and I was cautious about it at first but it has worked well for us and we have been able to communicate quickly and get things done to make our neighborhood safer. As the lead, I have become the "moderator" and it is a skill set I use in my work as well, so perhaps other neighborhoods don't have "leads" with that skill set and problems escalate? The Nextdoor is a great tool, but like anything else, it can be misused in the hands of a person who wants to be a bully or gets satisfaction from the platform it gives him or her. I recommend the site and can only say good things about the results from my experience.

Date of experience: September 12, 2016
Florida
1 review
31 helpful votes
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Unsafe
September 10, 2016

I recieved threatening messages from the lead for asking a question regarding standing water in a retention pond. Not only was I verbally attacked by the lead and all the old biddy's, who made the middle of an intersection into an illegal park, I started to recieve threatening emails from the Lead! I contacted NEXTDOOR and filed a complaint. They did nothing to her. I have since had damage done to my car! Going to speak to an attorney for the site not being safe and no disciplinary action was taken! She is still threatening people!

Date of experience: September 10, 2016
California
1 review
50 helpful votes
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I WISH I NEVER JOINED
September 8, 2016

Women - don't let your neighbors know your name or address, period. You can't even delete the account - only deactivate it. Some serious, horrible, power hungry idiots who privately threaten you at the slightest sign of offense, even in the absence of offense.

Really, really awful. I wish I never joined and I hope no one managed to screen shot my contact info before I realized it was PUBLIC.

Date of experience: September 8, 2016
Colorado
1 review
32 helpful votes
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Humanity at its worst
September 8, 2016

This site does not support free speech. If you disagree with a post, another member can flag your comment as inappropriate. As far as I can tell, there is no recourse other than to private message the "leads", which is worthless.

Date of experience: September 8, 2016
California
1 review
41 helpful votes
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SECURITY ISSUE
September 8, 2016

When you sign up the default is to display your COMPLETE address! You are never told that this is the case, unless you happen to click on your profile and even then you have to look for it. Horrifying. Don't join, very creepy folks on here looking for information on you... I got some weird messages I couldn't track down. All bad.

Date of experience: September 8, 2016
Texas
2 reviews
48 helpful votes
Follow Cheryl W.
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Joined a while back and had no problems until the Lead changed. She would not moderate posts and let threads deteriorate into name calling, trolling and bullying. Completely biased in her own politics and deleted posts on neighborhood issues she did not agree with. She refused to follow Nextdoor Guideline in posting attacks of me and others.

Nextdoor is not going to survive and make money on advertising when neighbor's delete their accounts. I wouldn't be surprised if they get hit with some libel/defamation lawsuits. I am considering it.

Date of experience: August 30, 2016
Virginia
1 review
39 helpful votes
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Bullies roam freely
August 30, 2016

First of all, this scam of an idea uses all your private info to make a buck or two. However, the biggest problem of all is that it is a place for neighborhood bullies to make control grabs and then try to control people who disagree with them. It is a joke. During my short-lived membership, I watched innocent people get badmouthed and banned by people who badmouth freely. I went to several review sites and read all the horror stories. I am done.

Date of experience: August 30, 2016
Minnesota
1 review
17 helpful votes
Follow Beth J.
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Used it in our community to find babysitters, crime watch, neighborhood yard sales, lost pets, many other events in the community. Town meetings etc.
Don't let these reviews from California scare you from trying this site. Not all communities are like that.
It worked great for us and honestly I am surprised to find any negative reviews.

Date of experience: August 23, 2016
Tennessee
1 review
42 helpful votes
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Political Nazis
August 20, 2016

Don't go into this site thinking you're going to enjoy being there. It's great as long as you don't defend yourself or your neighbors when the Nazis harass and belittle you with their bigoted remarks. Without warning, you will be removed from this site after being subjected to slanderous, bigoted statements by 'leads', the moment you defend yourself... White Bridge neighborhood in Nashville, Tennessee is awful. Absolutely awful

Date of experience: August 20, 2016
Ohio
1 review
43 helpful votes
Follow C R.
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The app if used for its intended purpose would be great. I agree with many other reviews on here that if you have a different view than the majority you will be ripped apart. A neighbor started a post about my family and when I asked the lead politely and respectfully to remove it due to all the stress it was causing, he flat out said no. The next door moderators refused as well. Stay away from this vile nasty app... You'll save yourself a lot of misery from dealing with nasty mean people.

Date of experience: August 20, 2016
Florida
1 review
42 helpful votes
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I was apparently removed from the Nextdoor site-I was verbally attacked by an irate property owner who didn't like my asking questions about his property-and then attacked by a friend of his who then "flagged" me-after she land-blasted me and tried to tell me what to talk about on the site-completely unfair--but oh, well, I can live without!

Date of experience: August 19, 2016
Texas
1 review
33 helpful votes
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Nextdoor Nazis
August 18, 2016

It is absolutely shameful that in this day and age a municipality would encourage its citizens to join this site, when its leads - who might have close ties to high-ranking city officials - have the ability to use Nextdoor as a tool to control the message through censorship, all the while hiding behind the American flag and Christian crosses.

Date of experience: August 18, 2016
Virginia
1 review
53 helpful votes
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Disappointing
August 16, 2016

I think this app is a great idea, unfortunately it made me realize how much I really dislike my neighbors. I can't believe how many of them are so mean and negative. And if you disagree with a post, lookout. You will be bullied and may even have your comment deleted by the neighborhood bully in chief.

Date of experience: August 16, 2016
Texas
1 review
45 helpful votes
Follow Valerie C.
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Because of some complaints from people with certain political views, Nextdoor has shut down posts from those with other views. Funny thing is that Nextdoor ignored those people who used profanity, were nasty and insulting but just shut down those who were polite but had different political views. Nextdoor has a liberal agenda and is out to get your private info and sell it to advertisers. By the way: if you complain about the issues with Next-door to Next-door, Next-door will take it out on you and "punish" you, instead of resolving the issue. Definitely not an pro-American way of life site- very un-American!

Date of experience: August 7, 2016
California
1 review
52 helpful votes
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Diabolical!
August 6, 2016

This site has become the most damaging and dangerous communications tool I have ever experienced as an Association Manager. A few residents who are angry at just about everything have taken over the site and rant endlessly about the board of directors, the manager, and what happens in the association. They have completely torn apart a wonderful community and have taken control of the site.
The Nextdoor Supervisors do not actively enforce their own code of "neighborly" conduct which allows the leads to get away with turning a blind eye to the hostile, negative posts.

Date of experience: August 6, 2016
California
1 review
46 helpful votes
Follow Sinclair G.
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Our community created a site a few years ago to get away from another that had vitriolic attacks on neighbors. The Nextdoor site now exceeds the former one in uncivility, disrespect for others, specious lies, defamatory and libelous remarks. Actually I hope ours stays up a little longer as our association attorney needs to get all of the names and comments down.

Date of experience: August 6, 2016
Ohio
1 review
49 helpful votes
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Privacy concerns
July 31, 2016

I think it's ridiculous you have to use your own name along with your address. What is there is a creep on their? Then they know where you live! What if you post suspicious people and the suspicious people are your neighbors and their is retribution? Ridiculous.

Date of experience: July 31, 2016
Alabama
1 review
32 helpful votes
Follow al m.
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If your nextdoor neighborhood has members who have to be right and have to have the last word and if you disagree with them,... you can banned from the nextdoor site

This is more so if the members you disagree with may be friendly with the admins

Date of experience: July 28, 2016
Colorado
1 review
11 helpful votes
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Love it
July 27, 2016

This website is really great to know what is going on in the neighborhood, to get cat sitters, if there is a crisis (our gas went out for 3 days in sub zero temperatures), to be alerted of crimes in the neighborhood, or even simple things like needing a recommendation for a plumber and/or what were the cop cars doing on our street? I highly recommend it.

Date of experience: July 27, 2016

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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