Natural LifeReviews 75

I ordered gifts for my granddaughters for Christmas. I ordered early December, late November. One arrived safely and the other said it was delivered late December and then I was refunded for the order. Called the company and they said it was returned to sender, which makes no sense. They said there was nothing they could do. So Merry Christmas to me. Very Disappointed.

My package was never sent or lost this store refused to even hear me out. I love over $ 130 to them. I will never ever buy from a company like this. Terrible customer and I hope they enjoy what they stole from me.

I've ordered from them numerous times and have always received exactly what I ordered. Super comfy clothes too!

I love Natural Life and all the products. This is casual wear, not fine wear. I have been buying their products for years from a local gift shop, and only have purchased clothes during the pandemic. I am completely happy. I do have to get a size a bit larger than normal, but since I am home working, who cares! They fit well, nice fabric - even the tshirts and sweatshirts.

Early July placed large sale order for $250 ish.
July 12, received shipping notice that it went out.
July 25, never got it, they said it was "lost" and some things broke.
July 26 get an email they resent entire order minus two items that cant even break - but whatever, just send it
August 10 I get an email stating every single item has been refunded to me
August 11 Cust Svc claims that was a mistake and package had not even been shipped so another agent refunded me. I am not offered my items that were supposedly not sent. I am offered a 20% off code.
August 11. What a waste of my time and efforts. Never again.

I am 5"5 140 lbs and ordered medium. I can wear them around house but never in public. They are comfortable but cheap looking and cheap material. A seventh grader in home ec class is what it reminds me of as far as who made this. Disappointing because the idea is great but finished product isn't good. I wish I would of read reviews prior to ordering but I didn't. Will not reorder anything from this company

Horrible quality and clothes. Customer service is terrible. Will never buy from them again. Beware shopping at Nature Life

The quality of the items are horrible. I ordered three items and each were low quality and weird sizing, very weird. One of the dresses that said BEST SELLER was cheap, smelled horribly and looked like a pajama dress - this place is a scam. And now I'm waiting almost 3 weeks and have not received a refund as of yet. Horrible Customer SERVICE! AND i wrote 2 reviews on their website which have suddenly disappeared. I knew something was up with this company and should of went with my gut feeling. STAY AS FAR AWAY AS POSSIBLE. They did a great job on their website with the photos to make the items appear to be high quality cool boho looking but in fact they are the total opposite and the reviews are fake. If your not willing to include the good with the bad that that is false advertising and a scam in my book. STAY AWAY!

I bought a jumper from them after looking a their guide for choosing a size. It was so big I could have fit a friend into it. I returned it and I got $38 for my $52. They said the return fee was about 8 so I don't know where the rest of the money went. They have great advertising and don't live up to it.

I have spent a ridiculous amount of money the last few months since I found Natural Life. I love so many things and just want to buy more. The prices are a little expensive, but like every department store brand, they have sales and clearance items. I have not worn anything that I haven't gotten a compliment on. The company is a breath of fresh air with fun packaging and relatively quick service (about 2 weeks). Natural life has a "gift section" that has reasonable-priced unique items that would make anyone smile and feel special. Who doesn't love a company that empowers woman with love and light! Thanks Natural life for putting a smile on my face every time I put you on!
One last comment... gift cards! Easy peasy and you don't have to pay shipping! (Besides the e-cards are really cute and it's an easy last minute gift!

1st order ok, but had to return due to very poor fit. 2nd order, disappointed in size/quality (gifts, not clothing) of items. 3rd order, a dress that looked great on line. Decided to give this company yet another chance. I entered my card info to order, (a typo initially) my fault on the credit card. It said I put in the wrong security code. Ok fine, it was rejected. Went back in and rekeyed CORRECTED info with correct security code. Ok! Got an error again! Said my card was bad. Maybe (I am thinking) I have less in my account then I thought. Nope not the case, because my card was actually charged! Didn't receive an order confirmation, so called them and told them what happened. They said they didn't receive the order and they NEVER charge until the item ships. They advised me to call my bank. Food for thought; if the-order didn't go through, why call my bank? They asked me to send a screen shot PROVING my bank was charged. I did exactly that! ThenI called my bank who told me I was charged and debited from my account. Ok, so I call Natural Life back AGAIN, at which time a "manager" gets on the phone and tells me it's impossible that I had been charged and it's only a pending (not showing at my bank as pending, showing charged and verified when I called). In the meantime, the "manager" finds my order in abandoned order mailbox, and still tells me even though they found my order, with my address and everything, MY CARD WAS NOT CHARGED, BUT IF IT WAS IT WAS, ITS UP TO ME TO DISPUTE THE CHARGE! So after sending proof to them and after verifying with my bank this was a hard charge, And after staying calm with this so called manager I am pretty much done. I called my bank explained what happened. They are disputing the charge. In the meantime, I have this debit on my bank account that is MY RESPONSIBILITY, due to their system glitch.
This company lost a return customer due to $53.25, poor business ethics and the manager's inability to take responsibility for their error. I really did want to try the dress. Done now. See photo. Zero rating if I could.

I bought these thinking they were ceramic, I mean they are $6 a piece! Wanted to add them to a House Warming Gift of a Yankee Candle. They are CARDBOARD, I thought the roof came up to retrieve a match. Very cute. But Very Disappointing.

Totally not worth the stress this has caused me! I ordered a few items specifically for my niece for Christmas. When they arrived the XL T-shirt looked like a 3XL and the pajamas look even bigger. With no exchanges (which I was notified in an email after I placed the order) and no returns on sale items I am out $56! I got nothing but an auto reply email when I inquired. I should have known something wasn't right when there were so many items on SALE that couldn't be returned. With the sizes being way toooo big they have to sell it somehow. Not happy, not laughing, not kind!