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Natural Life

How would you rate Natural Life?
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California
1 review
3 helpful votes
Follow Cherry W.
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I ordered over $100.00 from this company December 24 2023. It is March 15 2024
They say it was shipped someone must have taken it not reahippes delivered March 14 2024. So sad and mad

Date of experience: March 15, 2024
Florida
1 review
16 helpful votes
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My package was never sent or lost this store refused to even hear me out. I love over $ 130 to them. I will never ever buy from a company like this. Terrible customer and I hope they enjoy what they stole from me.

Date of experience: December 10, 2021
Ohio
1 review
12 helpful votes
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They are not inclusive to all sizing. Actually most of their items only go to a medium. It is pretty clear by the website that they do not care at all about people unless they are super skinny and a medium or under. It is very upsetting that they don't take the time to care about all people. And when ive contacted customer service before about my item being the wrong color, I sent a photo and everything and they were telling me that I am wrong. When clearly it was not the same color. Excuses were made and I was brushed off. I will no longer support this hateful, disgusting company and I will continue to voice my opinion on this awful company.

Date of experience: February 27, 2022
California
1 review
10 helpful votes
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I wanted to love this company. Items are cute, medium quality and a bit pricy. My last order, however took 11 days to arrive and missed a very important birthday. I reached out to customer service and asked that they consider not using UPS since they are so slow and eventually transfer to USPS anyway. Instead of kindly receiving my feedback, Joy W. The rep responded argumentatively about their policy and the number of days to delivery. Nope. Never again Natural Life.

Date of experience: November 16, 2023
Colorado
2 reviews
24 helpful votes
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I bought a jumper from them after looking a their guide for choosing a size. It was so big I could have fit a friend into it. I returned it and I got $38 for my $52. They said the return fee was about 8 so I don't know where the rest of the money went. They have great advertising and don't live up to it.

Date of experience: June 16, 2021
New Jersey
1 review
10 helpful votes
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Funny how "natural" life uses cheap quality polyester and rayon fabrics but charges high prices. You'd think that they would be using good quality cotton fabrics to go with the "natural" and the prices.

Date of experience: June 7, 2022
Massachusetts
1 review
3 helpful votes
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What to say? Clothes are cheap and they charge for returns. I am disabled and asked if they have ups pickups as many progressive places so and they asked if I thought of asking a friend! I'm disabled I haven't had a lobotomy!

Date of experience: July 13, 2023
Texas
1 review
34 helpful votes
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This has been the worst online ordering experience! I ordered off an instagram add using a discount code. I paid $67.93 for a really cute dress only to find, when it arrived, quality that rivaled Walmart. Cheap, thin and not at all justifying the price tag. I decided to return mostly because the fit was too big. I had to pay to return it - which I did in early February. Today is June 23rd and I JUST RECEIVED MY REFUND! Of course, they didn't refund my shipping plus I had to pay return shipping so I basically just paid around $15 to try on a dress.

Date of experience: June 23, 2022
South Carolina
1 review
12 helpful votes
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Missing Christmas present
December 23, 2021

I ordered gifts for my granddaughters for Christmas. I ordered early December, late November. One arrived safely and the other said it was delivered late December and then I was refunded for the order. Called the company and they said it was returned to sender, which makes no sense. They said there was nothing they could do. So Merry Christmas to me. Very Disappointed.

Date of experience: December 23, 2021
Indiana
1 review
4 helpful votes
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Not worth the price
January 25, 2024

Shipping took almost 2 weeks and to return an item costs $8. The clothing is overpriced for mediocre quality. I would not recommend buying from this company.

Date of experience: January 25, 2024
Utah
2 reviews
6 helpful votes
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Received 28 days after order
January 5, 2024
Updated review

Could not use for Christmas gifts. Ordered Dec 8 received Jan 5. Company a scam. My bank/credit card took care of problem. Merchandise cheap! Don't bother!

Date of experience: January 5, 2024

RIP OFF BUYER BEWARE
December 28, 2023
Previous review

Ordered 12/09 Never received Christmas items. Called them, emailed them several times...nothing. Called my bank and they refunded amt. This is a scam on giant scale!

Date of experience: December 28, 2023
Australia
1 review
43 helpful votes
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Customer
October 23, 2020

Bought 80 dollars worth of headbands which never arrived. Contacted the website but only got a computer generated response saying that it wasn't there responsibilitie as it was postal problem. They never responded after my many attempts. Terrible company good bye 80 dollars
Cassy Schulz

Date of experience: October 23, 2020
Natural L. Natural Life Rep
over a year old

Hi Cassandra! Oh no, it sounds like your order was lost by the carrier! I would reach out to our team at 888.483.7344 and someone will be more than happy to help you moving forward!

Florida
2 reviews
1 helpful vote
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Happy so far
October 24, 2022

I've been pleased with my purchases so far... I have bought 5 dresses. They are bohemian styles so yes, they are a roomy/flowy style fit. I haven't had any trouble with deliveries and I've been pleased with the quality. I like that they're made in US and not in China.

Date of experience: October 22, 2022
Colorado
1 review
19 helpful votes
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I bought 2 dresses from the web site based on the reviews on their web site, wish I looked at reviews outside of that. I wrote review for 2 dresses, which were hideous and way over sized, and they took them down the next day. They take down all the bad ones and only keep the good ones so they're controlling the reviews. I don't know if I believe any of the good ones. Total liers!

Date of experience: August 31, 2022
Massachusetts
1 review
47 helpful votes
Follow Angela M.
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Totally not worth the stress this has caused me! I ordered a few items specifically for my niece for Christmas. When they arrived the XL T-shirt looked like a 3XL and the pajamas look even bigger. With no exchanges (which I was notified in an email after I placed the order) and no returns on sale items I am out $56! I got nothing but an auto reply email when I inquired. I should have known something wasn't right when there were so many items on SALE that couldn't be returned. With the sizes being way toooo big they have to sell it somehow. Not happy, not laughing, not kind!

Date of experience: December 7, 2020
Natural L. Natural Life Rep
over a year old

Hi Angela, we're so sorry that you weren't happy with the size of your tee and pajamas. The description does state that "Our Tees feature an overly relaxed and unisex fit and are meant to be more oversized" and that all sale items are final at checkout, but we apologize if we weren't clear enough! Sometimes the emails that our team personally replies to get sent into your junk or spam mail, so I would be sure to check there to make sure nothing was missed. You can also always call our team at 888.483.7344 and they will be more than happy to help. We are always learning and growing from our customers & so appreciate your feedback!

New York
1 review
31 helpful votes
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STAY AWAY!
June 24, 2021

The quality of the items are horrible. I ordered three items and each were low quality and weird sizing, very weird. One of the dresses that said BEST SELLER was cheap, smelled horribly and looked like a pajama dress - this place is a scam. And now I'm waiting almost 3 weeks and have not received a refund as of yet. Horrible Customer SERVICE! AND i wrote 2 reviews on their website which have suddenly disappeared. I knew something was up with this company and should of went with my gut feeling. STAY AS FAR AWAY AS POSSIBLE. They did a great job on their website with the photos to make the items appear to be high quality cool boho looking but in fact they are the total opposite and the reviews are fake. If your not willing to include the good with the bad that that is false advertising and a scam in my book. STAY AWAY!

Date of experience: June 24, 2021
New York
2 reviews
23 helpful votes
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Matchbox Houses
December 26, 2020

I bought these thinking they were ceramic, I mean they are $6 a piece! Wanted to add them to a House Warming Gift of a Yankee Candle. They are CARDBOARD, I thought the roof came up to retrieve a match. Very cute. But Very Disappointing.

Date of experience: December 26, 2020
Natural L. Natural Life Rep
over a year old

Hi Patty! We're so sorry that you were mislead! I just checked the descriptions along with the photos to make sure that we were being clear with the content. If you have any feedback as to how we can better photos & details, we would love to hear! Thank you so much for your feedback.

Rhode Island
1 review
24 helpful votes
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I usually wear small but after reading reviews order xs and still everything fits like a tent. Then they charge $7.90 per item, not per order, for returns. Rip off!

Date of experience: June 15, 2022
GB
1 review
16 helpful votes
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Delivery
January 22, 2024

Hi I placed an order on the 18th of January payment taken but not heard anything since no confirmation of order or delivery date can you please help

Date of experience: January 22, 2024
Indiana
1 review
5 helpful votes
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Seems like a scam
February 8, 2024

I should have know that the prices were too good to be true. Never received my items and no way to contact anyone for my money back.

Date of experience: February 8, 2024

Overview

Natural Life has a rating of 1.8 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Natural Life most frequently mention customer service and credit card. Natural Life ranks 1756th among Women's Clothing sites.

service
49
value
48
shipping
52
returns
37
quality
47
This company does not typically respond to reviews