National Boat Covers
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National Boat Covers

How would you rate National Boat Covers?
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New Jersey
1 review
0 helpful votes
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Dont do it
August 19, 2021

I bought the best boat cover they make it was too big so i tried to put the pole they sold me to raise the cover so it wouldn't hold water the pole would have to be 5 feet high to make it work they told me becouse i put the pole in they wouldn't take the cover back so i through it it the trash worst 600 bucks i ever spent

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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Good, durable, well-made cover. For the value, you can't go wrong. We had multiple rain showers here on the east coast, and they are holding up well. I would definitely buy it again.

Date of experience: January 28, 2024
California
1 review
2 helpful votes
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If you just want to throw money away order one of their covers. It fits like a blouse and sown together all wrong for my OB. For $647 you can do better at Walmart.

Date of experience: March 12, 2022
North Carolina
1 review
1 helpful vote
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HORRIBLE QUALITY
August 10, 2023

They do not stand behind the workmanship on their products. I purchased a Bimini top from them and installed it. It immediately came apart at the seem on the front corner. They are refusing to accept a return and telling me since it is damaged (ripped Seem) they will not accept it back. I even went as far as to purchase another one from them and they still denied my return! Buyer beware. PLEASE LOOK AT SOME OF THE REVIEWS FROM OTHER CUSTOMERS. SAME ISSUE, POOR QUALITY. RIPPING

Date of experience: August 10, 2023
Idaho
1 review
3 helpful votes
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I WOULD NOT ORDER A COVER FOR A DOG HOUSE WE OPENED THE BOX PUT THE COVER ON AND FOND BURN HOLES IN THE COVER MAILED THEM PICTURES AND WAS REFUSED PLEASE SEND ME AN EMAIL ADDRESS AND WE WILL SEND THE PICTURES TO YOU SO ANY ONE CAN SEE THIS IS THE MOST UNDER HANDED B. S. COMPANY EVER... DEAN S

Date of experience: May 30, 2018
New York
1 review
3 helpful votes
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Not worth it
September 10, 2020

Said in stock, ready to ship 2-4 days 6 days past I called, was told it was not in stock wouck take 5 to 7 days yo be made. Read the reviews not worth it too may shabby reviews. Cancelled order, well that waa a week ago and I recieved a email that the refund was completed, my bank says otherwise as there has been no activity. Bait and switch company no repect or dignity. Will spend more elsewhere. But I will get a product that is quality amd a compamy tjay stands by its word.

Date of experience: September 10, 2020
California
1 review
3 helpful votes
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Faded Colors
July 15, 2020

I have had my cover for 4 months only... and it's deeply faded, was brown, now it's tan and not what i wanted, warranty doesn't cover fading...

Don't order... you won't be happy.

Date of experience: July 15, 2020
Utah
1 review
0 helpful votes
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I love the cover. By placing it on the shelf, I'm able to fold it out on my own to install. Holds up in strong wind and repels water well. Like working in a tent if you need to.

Date of experience: January 30, 2024
Wisconsin
1 review
3 helpful votes
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Poor service
August 20, 2020

Ordered a boat cover and it ripped on the seam before 6 months - sent it in for repair and after getting it back it ripped on two other seams within a month - VERY POOR QUALITY - have been trying for two months to get a warranty return again and get no response. Would never use this company again!

Date of experience: August 20, 2020
Florida
1 review
0 helpful votes
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I bought a bimini top canvas from this company in February and we didn't use the boat until May. When I went to install the Bimini top I realized that the cover doesn't even come close to fitting correctly. There response was it was out of the 30 days and nothing they can do about. The problem is there product does not fit within the parameters that they said it would. NOT EVEN CLOSE! DONT BUY FROM THIS COMPANY!

Date of experience: July 3, 2021
Michigan
1 review
3 helpful votes
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Bought a cover/tarp for this company based on a recommendation from a fellow boater. Terrible mistake. First of all, the product advertised as a "cover" is basically a paper-thin, poorly made tarp. The grommets are easily pulled out and the seams rip and tear with minimal force, which is necessary for putting it and tying it down on a boat. Because of the impending weather, I had to go to Harbor Freight and get one of their tarps which was half the price and higher quality. When I inquired about a refund after explaining the situation, I was told no refunds for used covers and I could file a warranty claim, which is useless to me because I have no need for a cover now, especially one with similar poor quality. The customer service rep was very rude, telling me it was my fault and I should have read the return policy before buying. They informed me products can only be returned in "new or re-saleable" condition, which is ridiculous if the product is substandard in the first place. Even with returns, they charge a high restocking fee and you'll have to pay for shipping. Just an overall bad situation. I'm working with the BBB where there are similar poor reviews for this company.

Date of experience: November 21, 2022
Texas
1 review
1 helpful vote
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Do not over from here. They try to entice you with "free fast shipping" but its crap. You will not get your order when you need it and they do nothing to help

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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Crazy how waterproof the cover is! It will hold a puddle of water for a week on this cover. Get the water remover from the top, and the boat carpet is still dry! Well worth the purchase

Date of experience: January 27, 2024
Colorado
1 review
4 helpful votes
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Return policy a joke
January 12, 2022

Take pictures of my cover clear window 2 small about size of quarter just emailed your return has been closed basically screw you

Date of experience: January 12, 2022
Ohio
1 review
1 helpful vote
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Further conversations with National they have decided to honor their warranty so I would like to recant my previous statements.

Date of experience: November 11, 2020
Oregon
1 review
0 helpful votes
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Bad Customer Service
November 24, 2020

I ordered a small trailer cover and tire covers from these guy. System said item is in stock when I placed my order on 11/1/20 with expected ship date1 of 1/6. I finally was able to speak to their CSR a week and half later after calling them dozen of times. Later that evening, the status of my order went to "Shipped", but they play this game of sending the manifest to FedEx but didn't send the physical package over to FedEx until Frid ay. I have deal with shippers before and this a game they would play to trick you into thinking your order has shipped. To be honest I'm very with the cover I received, but I'm short the tire covers I ordered. These guys are the worst when asked to leave a message. THEY NEVER RESPOND. Now I'm back to calling getting my last missing item. These guys also claimed to make their stuff here in US, but my cover came from China. I was hoping to support our workers when possible. Let's hope the cover I bought is of good quality or future warranty call will be a call to HELL:(

National Covers if you're reading this message my order # is R*******. Please resolved my issue.

Date of experience: November 24, 2020
Oklahoma
1 review
0 helpful votes
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They are easy to attach and are spaced out evenly to ensure a perfect fit. Cover the boat nicely. I would purchase again.

Date of experience: January 25, 2024
Idaho
1 review
0 helpful votes
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Damaged RV
May 15, 2024

Their cover damaged my RV by wearing the fiberglass and decal finishes off of my RV in just 3 months of use.

Date of experience: May 15, 2024
New York
1 review
0 helpful votes
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BUYERS BEWARE!
October 7, 2022

September 1st. Of this year I purchased a Windstorm Marinex cover for our 2022 Princecraft Vectra 21LT pontoon boat for $699.99 using their manufacturer selector to ensure I would get the proper fit cover. (WSPONBP*******B) This 30-year company guarantee's their covers to fit! Well after finally getting the boat home out of the marina for the end of the season we got to install our new cover. Got to say the material and stitching is phenomenal! As you can see in the pics the width was right on. NOW when it comes to length that's another story. We now have 2 -3 feet of extra material on the rear and no idea what we're going to do with it! I reached out to Eevelle customer support, and this is what Customer Support Rep Ana said: You will need to submit a returns request form. You will need a cover two feet shorter. You need to be within the 30-day return /exchange time frame. An 18% restocking fee is added to all returns. Returns beyond the 30-day return window will have an 20% restocking fee. You are also responsible for shipping return fees! WHAT? I have to pay for your manufacturer selector NOT being accurate? You boast you're the " Pattern & Fit Experts "! There's something definitely wrong here. I will never deal with this company again. I put my full trust in their reputation and expertise and came out with a lousy fitting cover for $699.99. FYI, I do have 4 aluminum extendable support poles installed to help with snow load this Winter here in New York. As for the rear of the boat I have no clue what we're going to do. :(

+1
Date of experience: October 7, 2022
Germany
1 review
1 helpful vote
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This definitely works very well and fits perfectly on my boat! I have this covered it very well and is very durable! The material is very good!

Date of experience: January 26, 2024

Overview

National Boat Covers has a rating of 2.4 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with National Boat Covers most frequently mention customer service and poor quality. National Boat Covers ranks 28th among Boats sites.

service
42
value
37
shipping
32
returns
30
quality
33