Here’s what consumers have asked with answers from National Boat Covers staff and previous consumers.
Looks like it is not a valid company. Reported to BBB and canceled credit card charge
Good wishes on that and after you do get to talk with someone, you get no solid answers or when or if it will be sent.
New cart owner, need cover for weather storage and another for for use in bad weather. Found and ordered thru Amazon now they can not even find order.